Big 5 Sporting Goods

Came into the store last minute today… I think I was the only customer in the store…, the reason for my visit was to find a good pair of shoes that would fitv the type of activity I will be conducting. Long story short Young Gabe helped me get into a pair of Nike FS Lite, I believe, and he did a good job he was very knowledgeable and helped me pick the correct shoe for what I needed to do. he was polite, courteous, and over all delivered GREAT customer service! Think I tried on 10 pairs of shoes and he was right on top of it no attitude or nothing! On my future shoe purchases for athletic shoes will be here this big 5!

It’s nice to see that this Big 5 has been able to stay at this location when many places have opened and closed in the shopping center it is located in. The customer service is pretty much like the other one; slightly above above, but not exceptional. The selection is decent. Deals change every week and corporate typically has them included in the Sunday newspaper. They are also available online where you can get your neighborhood Big 5 store deals.

ive bought a few things here over the years and have usually been treated ok and have been satisfied with my purchases.
I bought a couple of camping propane single burner stoves recently to check out. I decided to keep the one i wanted and return the other. These were only $ 20. items no big deal. The one I decided to keep was smaller and i thought would work better for me.
A few days later I returned the other one after opening and looking at it only. All the pkg was intact and looked perfect. The guy on duty that handled the return was not friendly and gave me an attitude even though I had the receipt. I don’t know what his problem was as I was my usual cheerful self. I guess Ill find a new sporting goods store from now on. Too bad, they were convenient, all he had to do was take care of it and be half way friendly about it and id still be a customer.

You will find this Big 5 on the corner of Stone Ave. and River Rd. behind Mr. K’s BBQ.
It is a smaller Big 5, but they sure do pack in a lot of inventory and they do it without making you feel cramped. You also can make your way through stuff without having to squeeze yourself between aisles or racks.
The best part of Big 5 is shopping their sales, of course. Watch their flyers or go online and look at them and you get a feel for what usually goes on sale. Which is just about everything. It has been a rare moment that I ever purchased anything for full retail there. I’ve purchased camping gear, pocket knives, shoes – lots of items over the years. Just about all on sale. I think their sales are better than SportsAuthority in many ways.
At this location, I’ve always received good customer service in that they have been courteous and helpful and knowledgeable. I kind of like smaller stores over the large box stores because I do not have to walk what seems like a gizillion miles to find what I’m looking for.