I really wasn’t looking forward to renting a storage unit. I’d never had to before and didn’t know what to expect. I worked with Kristine and Javier to get set up. They were both extremely nice and helpful. Kristine showed me the unit to make sure it would fit my needs and even helped find me the best discount she could. Both she and Javier teamed up to make sure my gate code worked before I drove away. What I an not a fan of are all the fees they charge. First off, they charge you $ 22 for an «administration» fee just to get set up. They also add on to your monthly rental an $ 11 insurance fee, which provides $ 2,000 in coverage. When I asked if I could decline that because my stuff wasn’t worth that, they said I could not. If you want to set up online payment there’s a $ 1.95 «convenience» fee. All these fees seem a little excessive. The facility itself seems to be secure, clean and well kept. I feel that my stuff will be safe there. Service was very friendly. If they didn’t gouge you with all those fees, this may have been five stars.
J S.
Évaluation du lieu : 5 Chicago, IL
Super awesome so far. Was in a unit and dropping stuff off in 30 mins. Front desk person could not have been nicer. Very recommended