Rude employees. Inattentive cosmetics attendants. It’s not unusual for me to stand at the counter for 10 minutes and no line before giving up and going away empty handed. Add to it the fact that I was treated rudely for disobeying a nonexistent sign, and I will never patronize this store or chain again.
Bernie B.
Évaluation du lieu : 5 Tucson, AZ
The manager is extremely customer oriented and go the extra mile to repait error made by the staff. Great sales.
Adam F.
Évaluation du lieu : 4 Flagstaff, AZ
I’ve always have a positive experience coming to the Macy’s at the Tucson. Whether it was getting a new suit, shirts, or shoes, the selection and the customer service is commendable. They should keep it a little more cleaner in the dressing room, but the rest of the store is neat and clean.
Amanda S.
Évaluation du lieu : 3 Tucson, AZ
This isn’t the best Macy’s I have ever been to… the selection seems really… sad. A lot of the women’s clothes seem super cheap and of terrible quality. However, the store is always clean and the customer service is always friendly, welcoming, and nice. I think overall this is a decent store.
Kai Y.
Évaluation du lieu : 5 Tucson, AZ
Service at this location has always been good. Employees have always made sure to give me any additional discounts that I don’t know about/require a coupon or code. For example I thought some clothes I was looking at was 25% off MSRP. Turns out it was 50% off and then an additional 20%. I ended up buying 4 more items than I would have. They have a decent Men’s selection and is the only Macy’s in Tucson that carries Armani.
Mark S.
Évaluation du lieu : 4 Tucson, AZ
I bought me two firm pillows for the price of one and 25% off that. The clerk was extremely helpful making the transaction very satisfying to easy. She was very friendly and helpful.
Jason N.
Évaluation du lieu : 3 Tucson, AZ
I’m not a even semi-frequent patron of Macy’s. Quite frankly, it’s overpriced for the product it provides. That goes for clothes, jewelry, accessories, bedding and practically every product they sell. The reason this location gets a three star rating instead of a two is how well I was treated by a sales associate while attempting to purchase a holiday gift for my wife. She was sensational when it came to customer service and her attentiveness was enough to keep me in the area but not overwhelming to the point where I wanted to leave, which has happened at virtually every department store I have ever stepped foot in, I forgot her name, which is unfortunate, but my experience with her alone makes me want to come back in when it’s time to do some sort of shopping that would compel me to go to Macy’s. More employees — especially those in perfume /jewelry — could have followed this young lady’s fine example. If it wasn’t for her, I would have left.
Ashley J.
Évaluation du lieu : 5 Tucson, AZ
Huge labor day sale — really good prices for top name brands! I swear, you can find great brands for cheaper than TJ Max or Ross if you shop the sales and use coupons!
Joshua L.
Évaluation du lieu : 1 Tucson, AZ
I hate department stores. I needed new jeans. In and out in about 20 minutes.
Sunny B.
Évaluation du lieu : 4 Alexandria, VA
I’m glad they have great prices, otherwise I’d have to give less stars for the less-than-stellar service. I got a pair of shoes yesterday that were regular $ 89 for $ 22! I was so happy — they’re exactly what I had been looking for. At first I found a pair on the clearance rack that I wanted to try on, but finding a sales person was another story. After I finally got some help, the sales person was gone for, oh, about 15 minutes! I peeked around the corner looking for her, when finally she appeared and said she couldn’t find the shoe’s mate. Thank goodness I saw another pair that I liked even more, and made my purchase. I wandered over to another department seeking some help with fitting, but no one was to be found. I gave up. At least I got my shoes!