Jamba Juice

Customer service plays a big role into what place I choose to spend my money at and this place as really good customer service and friendly staff. There’s never really a long line or wait time on the things I ordered. I work in the mall and I have Jamba Juice for breakfast just about every morning!
I would recommend this place for breakfast or a quick smooth for lunch if you are in the mall shopping or working!

Is it just me, or have the prices really gone up? Also, it makes me sad they charge for boosts now :(
This location is pretty easy to find, in the Southcenter Mall (Westfield Mall, sorry), near Macys. I’ve never had a negative experience at this location. The staff is usually pretty friendly, and they go about their business and get drinks out fast.
There is typically a long line, but this time I stopped by there wasn’t. I redeemed my $ 3 off coupon for joining the Jamba rewards clubs, yay! Caribbean Passion is the only way to go.
Craig was the guy cashiering today; he was very personable and friendly. My drink came out super fast and was delicious. Tasted very fresh! Will certainly stop back by when I am at the mall :)

I went to Jamba Juice at Southcenter after standing in the long line for Orange Julius for 10 minutes without moving. I hadn’t been to a Jamba Juice in 7 years, and I remembered it as being really good. Plus, they had no line. After my experience and reading the Unilocal reviews, I know why.
The gal who helped me didn’t ask for any add-​ins to my drink, and I had forgotten about that since I hadn’t gone to a JJ in a long time. My drink was just OK. It didn’t taste fresh, even though I saw her make it.
Also, the cashier and the girl who made the drink appeared bored out of their minds. There wasn’t an offer to tell me about signing in to the kiosk at the register where you get points for each check in; I found that on my own after paying.
I’m unsure if I would purposely return to this location.
Food: 2.5
Ambiance: 1
Service: 1
Parking: 5

Hmm Maybe I am the odd Unilocaler out but I stopped in here today and my service was great… they had a now hiring sign so maybe all the horrible staff finally got fired.
Stopped in at lunch time, not busy at all and the cashier guy was really friendly. I got my drink fast and was on my merry way.

Wish I could give them zero stars. The price for a 16 oz orange revival drink is $ 4.89. He rang me up and it was over $ 7.00. All he could say was that the prices had gone up. I’m pretty sure he just did it incorrectly but he was not very educated about anything I asked him about and insisted it was just a change in their prices, so I left without getting the drink.
In addition to charging considerably more for the drink, he also had no idea what the information at the bottom of their menu board referred to. It has «orange,» «orange carrot,» and «carrot,» with calories listed. I wanted to know what that referred to – components of the above listed drinks, or their own separate menu item. He had no idea and the entire exchange was *really* awkward.
I just wanted some juice, and was willing to pay $ 5 for it. The fact that that didn’t end up happening reflects the poor service of this store, and I definitely won’t be back.

I when the other day for a fresh squeeze orange carrot juice and they didn’t have any oranges and there extractor was broken not worth my time

I love this place but the people who work at the mall aren’t the best. How does it happen that all five people who ordered behind you get their orders first? There were only 2 people ahead of me. And it’s like they don’t care that it happened. I was so pissed. I was waiting for over 12 minutes. Next time they should put people’s names on there so there is no mix up. Not coming back. Orange Julius it is. I would’ve given no star but you have to give one.

HORRIBLE SERVICE. I wish I could give 0 stars. I don’t usually leave reviews, but this cashier was straight rude. First I asked the cashier about their rewards program. The cashier said he didn’t know about it or how it works. Then I ordered a snack and a cup of water. The cashier makes a remark to me saying, «it’s people like you who come for free water. But guess what, I’m charging you 27 cents.» I gave him my card and he said, «is your card gonna bounce?»
First off, «people like me»? What is that supposed to mean? And asking if my card was gonna bounce?! Wow. I love Jamba Juice, but according to the other reviews, everyone at this location needs to be retrained properly.

HORRIBLE!!! They are ALWAYS out of product and the staff has no clue what’s going on. I ordered a fresh orange/​carrot juice two days ago to have the cashier process my card THEN inform me they were out of carrots… Which happened to me at the same location three days before but I was warned so I didn’t have to pay then wait like I currently am to get my $ 7.11 back. That’s a lot of money for juice which I fully intened to be getting back! Who does the ordering for this location?!? They’ve been out of carrots for four days and peanut butter nearing a month. How is this possible when the location down the street on southcenter blvd always has product? The staff is so much more friendly and aware of what’s going on that even though the mall location is convenient I’d rather go to the other one. I’m still waiting to hear back from my complaint to corporate as to where my money is. Just disorganized and ridiculous. They need new management clearly

This place will rip you off before you know it. I had a receipt from my previous purchase which I had the promo code since I completed the survey online. It clearly stated on my receipt «Buy one 16 oz, get one free.» I showed the guy cashier before I put in my order of the receipt. It was like, Oh yeah, we take these here. I told him it was a «Buy one 16 oz, get one free.» He nodded and ripped the receipt in front of me in tiny pieces. I ordered two 16 oz Strawberry Whirl smoothies and when he was inputting it into the cash register, he was trying to charge me $ 9.18! I told him, didn’t you hear/​read what I told you about the receipt that I just gave you and you shredded into pieces?” He then became defensive and denied I ever mentioned about the Buy one, get one free deal.
Dude must be on crack or has short term memory. Do not come here if you don’t want to get ripped off.

So unorganized here. I came with my of course Groupon, and they took forever to even redeem the dang thing. The positive about this location is that they have daily deals on their bulletin I have never seen that at a Jamba Juice before. But, I don’t go to many Jamba Juice’s either. This place needs to be managed a bit better, so that they are able to maintain the amount of consumers that they receive. ARGH! Frustrating!

I am a big fan of Jamba Juice but I hate the Mall. Great options of and flavors.
I highly dislike that they use foam cups still but its good stuff maroki

Ehh. Was okay. much more expensive than I thought. Added too much ice which made the flavor fade away. I’ve had better.

Good service. Friendly staff. No problems.

I hate this location but it’s so convenient. The service is horrible.
They don’t repeat your order after you’ve ordered it nor do they tell you what it is when they give it to you. So, you are left to just hope that they put soy protein to fuel your muscles instead of energy to keep you up all night. Most of them can’t even be bothered to take your order. Their conversation is obviously more important than their customers. They don’t smile, they don’t look you in the eyes, they don’t do ANYTHING having to do with basic customer service.
I say their corporate location should just replace them with robots, or maybe spider monkeys. The same job and level of service would get done. I always regret patronizing this location but it’s so convenient and has a good product. I no longer patronize this location because it is so awful.

this is the WORST jamba i’ve ever been to! looking for friendly service? won’t get it here. not a smile to be seen in the place. i came in here on labor day and there were 2 girls working, val was one of them. she was working the register and was surly and obviously hates her job.
i asked val if any of the pastries are gluten free and she looked at me as if i’d asked if she’d been to jupiter and was it a nice trip. she said she could look in the binder of nutritional info and asked the other girl, whose name i didn’t catch, if she knew. other girl’s response: «gluten-​free? i don’t even know what gluten is,» followed by a chuckle. that’s right… YOU’RE the moron but laugh at me all you want, dumbshit. how can you sell something if you don’t know what’s in it?
while waiting for my drink, they were complaining about the lack of staffing for a holiday weekend, and after taking the lids off the blenders, val was tossing them across the room into the sink.
i got my $ 5 smoothie and got the hell out of dodge. never again!

I love jamba juice… but the staff here is lost in drool hyperspace.
Berry Sucky