The Buckle

I came here at Thanksgiving 2 or 3 years ago and it was very when I came into their stores. I was looking for a pair of miss me skinny jeans and the girl was very nice and patient with me. She told me her honest opinions on how I looked it the jeans and we changed a couple before I found the perfect one. It was pricey but so worth it. I still currently have those pair of miss me’s and can fit into them just fine. They’re still in nice quality and have been getting so many compliments on them ever since I got them. Love love love them!

My boyfriend is tall, and most places only sell pants with a 34″ inseam, so, being a former Buckle Assistant Manager, I took him to the nearest Buckle store and we found the Tyler Straight denim in a 34L, which was perfect (he is a 34×36). We were so happy to find a trendy denim that fit him that we bought two pairs.
We get them home, he wears them, and I notice about two weeks later, he has a gigantic hole in the back pocket where the stitching has come out completely. I mention it to my boyfriend and he points out in the other pair that the stitching is coming out in the groin and in the back pockets of that pair as well.
SO disappointed in the quality. HUGE holes where the stitching is coming out. I am embarrassed that I recommended The Buckle to him and mortified of the quality of these «high end» pants. At $ 80 a pair, they should last at least a year.
Add to the experience a pushy sales guy who kept picking things that we specifically told him we didn’t like. Ugh! At one point my boyfriend tried on a specific pair of denim just to get the guy to leave us alone. It was a nightmare. Don’t deal with them and don’t buy their terrible quality jeans!

I always have loved the fashions at the buckle. Recentally, i bought a $ 100 dollar Miss Me purse. I loved it! Litterallly a month and a half later the straps started fraying… I brought it back and the lady was really nice and allowed me to get my money back (given i had thrown away the receipt)…or exchange it for something else. I exchanged it for these BKE «glow» wedges and had them shipped to my house (they didn’t have the right size in the store), they were $ 65. the fit was great, again i loved them… and i thought this experience had turned around! 15 days later (that INCLUDES shipping time) and 2 wears later, the shoe is falling apart. The metal peices on the side have come off the fabric is separating. I work in a shoe store, and i dont write reviews and NEVER return things but this experience has put me off. The shoe shows little signs of wear and i wasn’t in them for more than 4 hours both times i wore them. OVERAL: I give a 5 star for the customer service at southcenter. But BKE and buckle claims quality and i have yet to see anything i have bought there withstand little or average wear for longer than 2 months.

Went in there with my husband looking for swim trunks. I didn’t plan on trying anything on, however the sales girl practically dragged me over to the womens side and started grabbing things for me. She stuck me in the fitting room and I started with three pairs of shorts to try on. Then she threw over the door three more pair to try on. Two minutes later she’s throwing over shirts, and tank tops that were $ 60+ (and totally not my style, or size) a couple minutes later she slides three pair of shoes under the door (again not even close to my size) and another couple shirts. What I thought was going to be a run in, run out experience turned into a half hour ordeal with me buying nothing she picked (because she never asked my size or style) and me feeling guilty because she had to put away every item she pulled. She was very friendly but really pushy. I might think twice next time I just want to run in. I better have at least 45 minutes to spare.

Buckle had a great selection of clothing… However, what I was looking for they did not have as it was something very specific. Everything at Buckle is more on the casual side and I was looking for something a little more business side. I didn’t expect them to have it but gave it a shot. The sales staff was very friendly, offered assistance and left me alone once I said I was fine. No pushing, no issues.

I originally came here looking for a certain pair of Big Star Jeans, needless to say they didn’t have them in stock, which is not a huge deal. However I felt as if I was coerced into buying another pair that I was not in love with. I later returned them because I realized that I would NEVER wear them, and for $ 100 I better wear them. So I went back, and while the sales staff was nice they were super pushy. I told the sales girl that I wanted to find jeans around the same price so as to not need to spend more money, because I was planning a wedding. She then began bringing me pants that were $ 50-​$ 75 more then I originally spent and wanted to spend. She then accosted my poor fiancé telling him that I needed to have these $ 175 jean, and while being very nice fitting jeans and very cute, $ 175!!! really?!? Needless to say I felt pressured once again to purchase said jeans, and now having worn them for about 1 hour the detailing on the back pocket is starting to fall off. Needless to say these will be returned for cash, and I will go else where.