The Home Depot

I generally do not go to Home Depot for a purchase unless it’s a specialty item. From my experience the Home Depot Oklahoma locations are generally not friendly nor helpful and act like they don’t care if they get your business or not. A customer shouldn’t have to flag someone down to get assistance, the employee should be approaching the customer asking if they need assistance, especially when there are more employees than customers in the store. That’s called customer service.
This store has improved significantly. For the first time I was asked at least three times if I needed help with anything. That makes me want to return to a store and spend a lot of money there instead of with the competitor. Who wants to go spend their money in a place where some drone walks right by and doesn’t want to speak to anyone. Sorry, but that’s customer service and that’s part of your job. I am usually in a home improvement store because I’m needing to get a project done, not to window shop. If I need to chase people down to get help then I will go elsewhere.
Hopefully the other area Home Depots can take some advise from the management at this location and follow suit.

Pros: I only come when I’m inspired by Pinterest ideas. The one that brought me here today is reupholstering chairs. The helpful elderly gentlemen who assisted me had never done it before; but between the two of them, they figured out what I would need. In and out in 8 minutes.
Cons: the first guy I cornered (a young one), had no clue where anything was. I needed a staple gun, extra long staples, tack hammer, tacks. Not that complicated? Lucky for me, he was able to hand me off to someone who did know. Also, why did I have to corner someone? Usually, they have someone at the from greeting customers?

Their selection of BBQ’s is great as well as the smokers!