Monte Vista Mini Storage

I will have to disagree with Kay Y’s previous review. I’ve dealt with this business for years, I’ve NEVER seen a rodent of any kind, NO MICE, NO RATS, NOTHING OF THE KIND.
The units are always well maintained, I’ve never had a complaint of any kind. The customer service is stellar. I’m always met with a smile and friendly personality by all staff members.
The fact that the previous review is the ONLY review made by said user, it comes across as someone with a personal and petty vendetta.
I would recommend this business to any and all in need of a storage facility, even just to purchase moving supplies, this would be the place to go.

MICE… MICE…RAT…RAT… That’s all I think when I think about monte vista storage. MICE got into my appliance that I stored there. When I told the management, they said:“PER OUR CONTRACT, IT’S NOT OUR PROBLEM”; I sent them an email with the picture of mice feces and parasites that the maintenance person had found. The Mice had spread their feces and disease that I was having trouble finding someone to take a look at my refrigerator because I was being told it’s poison and they don’t want to get close to it. I had to pay double the fee to have the maintenance clean the refrigerator. My entire household was stored there and I had to get rid of my mattress and some fabric furniture. My household was stored in monte vista storage and I trusted them while I was deployed overseas. ALL they said,“IT’S NOT OUR PROBLEM”.