AAA Vacuum and Sewing

I had the best experience at AAA. Greg was knowledgeable and got me a vacuum attachment that I needed, for a great deal. I highly recommend this place, come here for all your vacuum needs. Greg will take care of you

I’ve known Greg at AAA Vac for 20 years his knowledge & experience with vacuums are excellent. His customer is awesome. If your vacuum cleaner needs repair or service take it to AAA Vacuum.

Love Greg! I’ve been coming to AAA Vac for years … Greg is always thoughtful, thorough and helpful in servicing my vacuums and making recommendations. Would give even higher review if possible … very knowledgeable and customer service orientated owner!

I wish I could lower more the rating, here is my experience with AAA Vacuum & Sewing, I brought my Riccar vacuum to be repair, was out of warranty and they call me to with an estimate of about $ 300 to repair it, telling me that a new motor has to be in the install and they happen to have a refurbished one, I thought it was absolutely expensive and wanted to have a second opinion so I brought my Vacuum to a different place, it was repair for $ 20, The technician that fix it said there was nothing wrong with the motor. I can’t believe how AAA Vacuum over charge with repairs. I called back AAA and told them how disappointed I was, and how betrayed it I felt from the place where I used to buy my vacuum supplies. What a shame!, NEVER EVER used these people again
12÷19÷15
Just want to add to the review, that these is true, and I am not the only one that have a bad experience
Check this

First time here but not the last! Greg rocks! His friendly, down-​to-​earth attitude is so refreshing in this day of robotic and scripted customer service. He didn’t so much as fix my Bissell cleaner as politely educate me why the rollers weren’t rolling by pulling gently back on the handle and voila! Rollers rolled. After a bit of ego check, I enthusiastically and gratefully thanked him. Normally, he would charge for a service like this, but he graciously said no charge. I bought some cleaning solution and stain remover from his large selection and on his advice after describing a pesky stain on my carpet. I have a Oreck and other vacuum cleaner that need servicing and they will soon be in the good hands of Greg. Conveniently located in Old Town Tustin which I love. Go see Greg, you will not be disappointed.

Thank you Greg for getting my Viking machine up and running again & sooooo fast! I have been utilizing AAA Vac & Sew for over 15 years now, excellent service and Greg knows his stuff. This is the ONLY place I’ll take my sewing machine and vacuums! He carries a variety of vacuums, filters and some sewing notions too. Greg will take good care of you and you won’t be disappointed!

Greg at AAA vacuum is AWESOME! We took our 4 year old vacuum in to get serviced and it came back like it was brand new! Super clean and runs like a champ. The turn around time was only a few days, way faster then I would expect! He is super friendly, and it always feels good to support local businesses. We will definitely be back!

Vacuum belt broke — they fixed it in minutes, at a low cost. I can’t recommend them more highly!!! They also sell high end vacuums — but I love my old self-​propelled thing — so I’m happy I found a competent fast reliable spot.
Love small businesses — and this one is well worth your stopping at if you are reading this :-)

Great, reliable honest and friendly service. I’ve brought sewing machines and vacuum cleaners in for service. I’ve also purchased a vacuum cleaner. Nice to have a local repair person I can rely on.

Greg did a great job repairing my vacuum, he had it done completely with in one day.
Not only did it work better than brand-​new, it look better than brand-​new! Highly recommend.

My wife has been a customer for over a decade now and Greg has always given us the best advice on buying our vacuum cleaners from him. Repairs? I have to admit this guy is great and know his stuff. Try him you won’t go wrong.
Nick and Shirley Edwards
Oceanside, Ca.

Fast service! Took my Dyson in to get fixed and it was done in a prompt manner and good price. If needed a repair again we will be back.

I would rate this guy a ZERO or some sort of negative number if I could. I sadly did not look at the reviews before heading here. He quoted me about $ 180 to fix the main motor on my older Bissel vacuum. Fine, okay. I was REALLY thrown off by how he wanted me to pay before the service was complete. I don’t know any place that works like that… but I had two fussy kids, so I couldn’t question it. I wanted it done with.
He said it would be done in about 5 – 10 business days. It has now been almost a month. I checked in the thing on April 26. And it’s now May 20. Absurd. And we have to keep calling him… he’s too busy to call us apparently with updates or anything.
Do not go to this guy. Find someone else.

I brought my dyson in to have the hose replaced after there was a small tear in it, the owner took a «complimentary» look at it and then said the hose $ 50 and HEPA filter $ 30 needed to be replaced and it needed to be serviced or cleaned for $ 80. I agreed to the hose and filter but I had just cleaned the brush myself and felt it didn’t need the service. After he replaced the HEPA filter and I brought it home I saw a sticker on the front of my dyson which says «lifetime HEPA filter, no replacement filter costs». I called the owner back after seeing the sticker placed by dyson and his response was that the filter was gray and he thinks it should be replaced every two years because of burn off from the motor. I felt that he was a little dishonest by not informing me of all of this in the first place.

I brought my Bissell vacuum into AAA Vacuum despite the reviews– the shop is on my way to work. I am sure glad I did. I go through vacuums like nobody’s business because of our cats– I tend to buy the cheap ones and use them til they break. This time, I bought a higher end Bissell, and didn’t want to throw it away when it stopped suctioning as well as I thought it should for the money.
The owner was the nicest guy! He took one look at it, opened everything up and got a big glob of cat hair out of the bottom where the hose attaches. Good as new, and he was totally cool about the price. Since there was nothing broken, he just cleaned it up and charged me a very reasonable price to detail it.
With pets, you really need a quality machine, and when this thing goes to the big vacuum graveyard in the sky, I will be going back to this shop to get a good vacuum.
All in all, a great experience.

Oh how I wish I had read the reviews here before taking my vacuum cleaner in. I have a relatively new Bissell vacuum, very much still under warranty. The vacuum worked very well except for the stairs attachment. I brought it in thinking that this is obviously something minor wrong with the stairs attachment. And that as a Bissell service center they could fix it or replace it. After some very fast talking he («Greg» owner?) convinced me that it just needed to be cleaned and unforunately that isn’t covered under warranty. He opened the unit and showed me the internal filter. It was a dark gray, but didn’t look or feel dirty. He said «That is supposed to be white.» He asked how the vacuum was being used and I replied that it was used vacuuming low carpet and tile in a residential house once or twice a week. He said there was something in our house that was causing dust to clog the system while showing me dust inside the unit. After being assured that cleaning and $ 60 would fix it, which needed to be paid, in advance. I went home. I came back the next week to pick up my repaired/​cleaned vacuum cleaner. Given that the unit was to be cleaned and that the problem was supposedly dust in the system, I expected the unit to be relatively clean. Absolutely not. It looked absolutely the same, inside and out, as when I left it. INCLUDING THE FILTER! This filter which was supposed to be white, is indeed normally dark gray. I was completely taken in by a con man. I cannot caution you too much. Do NOT trust this individual! Oh! And I almost forgot. On the way out he offered to give me a deal on one of the vacuum cleaners he had on sale. Giving me $ 40 for my new Bissell Healthy Home Upright Bagless Vacuum.
I hope that those reading are not as naïve as me. In any case, I truly feel that this is a dishonest person. Please be careful

I went into this shop last week because my Eureka vacuum stopped working… it would only suck from the hose and not from the base of the vacuum (hold your jokes please).
I bought my vac in and spoke to Greg (the owner?)…I told him what was going on and I mentioned I thought it might be the carpet/​floor switch that wasn’t engaging properly… he took it in the back for about 5 minutes and came back out and said it was the switch which would be $ 39.95 to fix and also that I needed it serviced which was $ 49.90 (including a filter which he told me cost almost $ 30.00 itself). So I thanked him and left with my vacuum thinking that was too much, but if there was no other solution, I would go back.
So I get home and tip it over to take a look and almost immediately I notice that a belt is broken and hanging out. I took the belt off and went to a local hardware store… they happened to have a Eureka belt in stock of the same size for like $ 15 bucks, so I went home and installed it myself (it took a screwdriver and about 3 minutes)…turned the vacuum on and of course it works wonderfully.
I am extrememly disappointed that this dick head tried to pull a fast one on me… having his busines in Tustin for 10+ years, you’d think you would be able to expect honest service. I called him the next day and gave him quite the mouthful.
The Better business bureau might also get a little note from me.
DO NOT TAKE YOUR VACUUM HERE, they definitely provide the wrong kind of SUCK.

Fixed my Miele vacuum in one day and replaced a part with a used part at a big discount. Not cheap but price was «fair» and very professional and repair was done right.