Tip Top Cleaners

Few people can say they have used the same dry cleaner over a span of 15 years. I don’t need to say more.
Always a friendly smile, great job/​service and great value.

Lost My Shirts 3 times. Also gave us the wrong table cloth. When I told them they had to find the table cloth because it was a wedding gift he said «why don’t you just keep this one it is better than yours.» This one had the US Marines Seal in the middle. Won’t be going back there again. They never found our table clothes or my shirts.

Bad service, and worse big cheats! I went to this place for almost a year because of the low prices However a bigger price in the end. The service is TERRIBLE, they make you feel like they are doing you a favor by taking your dry cleaning. Make sure you get the receipt, many times the guy at the counter charges you more than he should. When I finally discovered that I was being charged more and confronted the cashier, the guy actually started shouting at me to cover up for his mistake. That was the last straw! My sincere suggestion — stay away — this place is not worth it.

Always excellent service! Be sure to use the coupons you get in the mail. I have used these cleaners for several years and always have had great service. Occasionally a button comes off, and they are always happy to make repairs too. These guys are the best price in the area of you use their coupons when dropping off the cleaning.

Have been getting our laundry done at this place for the past 3 years. Lalu is very friendly and polite. Main reason I visit this place is because their rates are very low!

I used this place a couple of times, and I am probably stupid for using them. You know when a dry cleaner is wearing your clothes is when they smell worse than when you have them. It hasnt happened only once, but several times. I think this place only survives because of their coupons and people not wanting to looking for other options. Skip this place.

I thought a dry cleaner was a dry cleaner… Boy was I wrong! Took my suit here since I needed it quick for a funeral and they charged extra for 2 day turn around and the service was horrible and to top it off, they didn’t clean my suit thoroughly.
Go to Mr Best One Hour Cleaner about 1 – 2 miles away, well worth the quality!

This dry cleaner underperforms in every way possible, I live close to Tustin so I was in need of a dry cleaner spot a good and cheap one. After going two times I noticed my dark shirts were fading, I had had these shirts for a while and when I use to take em’ to my old dry cleaners they were returned like new and didn’t look faded. Anyways I ignored this and took it one more time but this time when I got my clothes it was a disaster the collar of all my shirts were stretched out to the point that I could fit it through my whole body. Do yourself a favor and go somewhere else.

Very friendly and helpful. Good prices too.

I’ve been a customer for about 4 years, mostly taking my husband’s dress shirt for laundry. He’s lost a couple of items, one was later found, the other not. However, I find that the dry cleaning stuff that I take over has not been returned clean. The stain is still there most of the time. And when I take it back, he gives the song and dance that it won’t come out and it might be ruined if he does it again (how would it get ruined just by running it through the dry clean again???)
Today I just picked up a jacket that I had dry cleanned… both stains are still there so I will be taking it back to him to redo. As this same problem has occurred numerous times, I will be looking for another cleaner. Cheap prices are NOT worth it if your clothes don’t come back clean… what’s the point then?
The only reason that I’m giving him 2 stars and not 1 is because the men’s laundry shirt comes out OK and the prices are cheap. But even then, not worth the hassle if I can’t drop off dry cleaning stuff also.

I dropped off a couple of dress shirts and slacks to have dry cleaned. I was told it would take a week which I said was no big deal. When I swung by a week later, they were missing one of my black shirts. He asked me to describe the shirt to him which he then proceeded to pass me off a different shirt that he pulled off of a rack in the back. When I asked him where MY shirt was, he just shrugged and told me «this stuff happens, what do you want me to do about it?» Anyways, to make a long story short, I had to call them every single day for over a week and my shirt never turned up. I was «reimbursed» for my shirt which was nowhere close to what I paid for it. Their prices are cheap without a doubt and maybe I just had a freak incident, but I will not be going back.
On a side note, if you’re missing a black medium sized DKNY button down, it’s sitting somewhere in the back… unless he pawned it off to someone already.

I have been a customer for years and this place is the cheapest in town. They do a fine job with the clothes, have never lost a garment and they are always friendly.

They are cheap, and my suits come out well. They are always very polite and remember me by name. They lost a shirt of mine once, which is why I took a star off. But, for some weird reason, a year later I saw it on a rack in the middle of the store in a dry cleaning bag. It was next to other random clothes in dry cleaning bags. Maybe that’s their lost and found? That’s the only time they’ve «lost» anything though, and I usually have huge drop offs (20 + pieces).

My previous cleaners was okay! This guys great, he’s always nice and his prices are very cheap compared to what I was paying before. His hours are great and my clothes is always done fast he usually calls me to let me know there ready!
¹⁰⁄₁₀!

I am driving around with two comforters stuffed in the trunk of my Prius. Why, you may ask, are they in the trunk and not nice and clean on the beds?
Oh, because the dry cleaner I have been going to loyally for 7 years just refused to honor their own coupon for $ 9.99 for «most» comforters, bedspreads and sleeping bags.
He claimed that they were heavy and therefore, excluded. $ 18.50 a piece it was. Aren’t comforters, by nature, heavy? And one was a cheap, Target twin.
See ya, Tip Top. You have been dumped and Unilocaled. Next!

ive been going here for 5 years. never a problem. great prices and my clothes come out clean with no wrinkles

I went to this cleaner for years… Lalu — I believe is the owner, always asked about my family, gave excellent pricing and gave great service. If I still lived in the area, I’d be there weekly!

I brought a suit for dry clean and it came out distorted. When I ask the owner, he said it was the plastic wrap that caused it. Then he said «this is a discounted dry cleaning store and this is the best that we can do!!».
Wow! I was under the impression that a discounted store normally charge less but make it up by doing higher volumes of quality services. I didn’t know under this owner’s philosophy, a discounted store means the quality of service will be «discounted» as well…
So instead of have him try to iron my suit again (which I afraid will ruined my suit with their «special handling»), I brought it to another local cleaner, the Martinizing in Tustin. The owner was a lot more friendly and right away he pointed it out that the Tip Top Cleaners used the wrong hanger after the suit was dry cleaned. So in the end, I had to have my suit dry clean again by another cleaner! I would not recommend Tip Top Cleaners to any one, especially with that owner’s bad attitude!

I went there because of low prices. In this bad economy, every penny adds up! However, I can’t do business with a place where the owner has a very bad attitude!
I left my wife’s microfiber jacket with instructions to remove some spots. (I pointed them out to the owner) I was charged extra for «special handling.» When I picked up the jacket, the spots were still there. When I pointed the spots out, he said, «we tried to get the spots out, but weren’t able to.»
At other cleaners that I’ve been to, they have a little tag on the hanger to the effect of, «we tried, but couldn’t remove the spot.» There was no tag here. How do I know if they even tried? When I said, «How do I know if you even really tried to remove the stain?»
He said, «We charge less than other cleaners. So we don’t do things as other cleaners do…”(!)
In other words, «We charge less than other cleaners and we do crappier work. If you want better work, go somewhere else and pay more.»
I understand perfectly that not all stains come out. I will NOT do business with a place where the owner’s attitude is basically, «tough.»
I’m going back to Martinizing Cleaners in Tustin. They’re pricier, but the owner has always been courteous and customer oriented. I’ve also heard good things about Paradise Cleaners.
*** Avoid Tip Top Cleaners ***

Stopped going to this dry cleaners, not because of the work they do. Rather, the owner tried to overcharge on almost every transaction. We now use Paradise cleaners on Red Hill & El Camino in Tustin. Good work and have computerized system that charges correctly.