Hampton Inn

After hours on the I 90, this hotel was the perfect choice. The front desk was kind, helpful and gave my daughter a «treat» bag full of fairly healthy snacks that kept her going for the next 2 days of the drive. They also gave us water bottles and popcorn. Very comfortable stay, fair price and good breakfast.

Have you ever been stuck on 90 for hooooooours and realized you just have to bail and go to sleep? And then you show up at a nearby hotel and it is an oasis of comfort? That was my experience at the Hampton Inn. We’d been in the car for 8 hours, gone about 200 miles (argggghhhhh the 1 – 87 interchange on the Pike!) and the kids screamed for hours. I called to reserve a room and the person on the other end was so kind. When we arrived, he had gift bags for the kids and a pack and play for the little one. Our room was clean and fully stocked. Even the room temp was welcoming! We collapsed into bed and slept very well — never heard any of the other guests. Breakfast the next morning was delicious and we enjoyed all the great food choices. The staff were again extremely friendly and gave the kids even more gift bags! We had expected to feel waylaid by the need to stop overnight and instead it was like a wonderful treat for our family! I am not sure I’ve had a better hotel experience. I honestly want to stop here again the next time we make the trek to the in-​laws! I mean, we never even got to use the pool or watch one of the 200 films available! I realize this sounds insane, but you have to see it to believe it. This place is terrific.

I’ve stayed in just about all the hotels on this strip in Utica. The Hampton and the new one behind the steakhouse are by far the nicest as far a amenities go. The Hampton has round the clock coffee, tea, snacks. Free movies, free WiFi, things that make this a great place to stay. The price is a bit high, not understanding the prices of hotels in Utica, City prices for a city that once was. Your experience may be different but I found it very comfortable, clean, quiet.
The reason for 3 stars in my opinion? It shares a parking lot with a Denny’s. A 24 hour Denny’s, I’m sure if you are snug in your bed at 2 or 3 am, you won’t notice. But if you are coming back to your room, you might see things you never thought possible going on in that parking lot, nice criminal vibe going on. The other negative from my experience was the fact that after being there for three day, I realized my door was not latching. After a trip to the front desk where I was told, «This happens to a lot of our rooms every time the weather changes.» It wasn’t comforting, but they did move me to another room across the hall but this problem made me late for my appointment.

One of the best hampton inns I have stayed at! Front desk staff was friendly and helpful, rooms were clean and spacious and the breakfast was tasty and filling!

I will always stay here whenever I return to the Utica area!
I read all of the the great reviews on every site about this place, but they still exceeded my expectations!
As soon as we arrived we were greeted and checked in early with no fuss. They gave my toddle a goody bag full of treats, a juicebox and fruit cup.
The room was spotless! They even wrote a note indicating the bedding was just changed and it was clean. The bed was very confortable
They even had a delicious chicken noodle soup with a delicious humus with Pita bread as the appetizer for that evening. They topped it off with a delicious dessert.
The breakfast had so many options and was really good! This is the best Hilton brand hotel I’ve ever stayed at! They should be the model for all hotels!
We got free movies from the front desk, free popcorn, free bottled water, etc and everything was accessible 24hrs/​day.
I’ve never been to a Hampton Inn or any Hilton hotel that feeds you for free all day long with good tasing quality food! The service here is impeccable!!! They weren’t overpriced, a great value for all the services offered.
I highly recommend staying here!
Cons:
The walls are very thin s you can hear noises from the other rooms. Overall it was quiet thourghout the night for sleeping.
The shower head was stuck facing in an akward direction and the water pressure was too high, however the bathroom was clean!

For a mid-​priced hotel, you can’t beat this one. They often a decent serve yourself breakfast, including cold cereals, hard boiled eggs, oatmeal, scrambled eggs, breakfast sausages and great make your own waffles. There are snacks at night, including cookies and often cheese or excellent baklava. They even have a «to go» bag with water, fruit and a fruit bar. But what I really love at the Utica location is the staff. Everyone from housekeeping staff to front desk personnel is extremely friendly. This is apparently a very well managed property. We’ve been here a few times while visiting family and will make it «our place» in the future.

Easy to get to from highway. Friendly staff. Clean and comfortable room. Would return.

I do not have one bad thing to say about this hotel. The staff was very friendly. The room was spotless. The beds were comfortable. It was quiet. The bathroom was spacious. Water pressure was good. The breakfast was solid.
We ordered pizza for dinner, and I called down to the desk to see if they had any plates we could use. They did and had them waiting when I got downstairs. They also always have fresh fruit out. There were also pastries just sitting around, waiting to be eaten. Sounds good to me.
It was a little expensive for Utica, I thought, but you get what you pay for!

The other reviews highlight the many positives about this place. They really try to think of everything and as someone already noted, the place is designed by someone who gets what you need when you are traveling. When I arrived, I grabbed a cup of tea, cookies, and a banana!
An excellent value. stay here the next time you are in Utica.

Best hotel in Utica and I’ve stayed at all of them. Clean, well kept, pool, small gym, treats in the evening. Slightly more expensive than other hotels in town but worth it.

I was just on the road for 4 hours, and when I walked into the hotel the front desk gent was so friendly and spiffy, that the stress of the day just started to kinda fall away. (Dorky, but true.) When I opened the door to my room, I breathed an audible sigh of relief… the room is beautiful, so amazingly comfortable, and was laid out by someone who isn’t a moron.
Hooray for the architect/​interior designer who finally figured out that people want convenient outlets by the nightstand to plug in their phone without having to climb under and behind the dang bed. Rejoice!
Microwave, not-​so-​mini fridge and coffeemaker are clean and good, the bathroom is immaculate, and everything is just so dang welcoming. Good ventilation, enthusiastic and quiet heater/​AC unit, lovely furniture, everything sparkling clean.
I am such a happy camper. Seriously.
The only thing that would make this better is if Steven Page from Barenaked Ladies were here and wanting to cuddle.

I cannot say enough about this hotel.
After 2 hours of being stuck on the throughway, we were forced off into Utica. We were traveling with a 7 month old baby who was tired, hungry, and cranky. After pulling in and out of the parking lots of some scary looking motels, we pulled into the Hampton Inn. Immediately, we felt like we could stay there for days. The lobby was clean, warm, and welcoming with an array of cured meats, cheese and crackers, as well as soup and a coffee and tea bar with cookies and brownies. The girl working at the front desk took pity on us and gave us a weekend rate. She also was very kind to my tired son and found him some toys. She got us a room right on the first floor so we wouldn’t have to lug baby and his belongings up the stairs and even though it was right off of the lobby, it was really quiet. Bed was warm, clean, and comfy. Wifi was free. Staff was super-​helpful and kind to us. I can honestly say it was the best night sleep I had had in weeks.
The morning staff were just as kind and helpful. Everyone wanted to talk to the baby. The breakfast was good with an abundance of choices — waffles, cereal, lots of fruit, yogurt, granola, pastries, oatmeal, omelets, meat and potatoes, etc. There was also breakfast to go for those up before breakfast was ready and we were able to take a bag for the ride — fruit, cereal bar, bottled water, muffin.
As someone pointed out to me, it costs them very little to do the extra niceities and it means the world to the customers. They have my loyalty now. If every Hampton Inn is as good as this one, I will look for them first when I travel.
But aside from the amenities, the cleanliness, the extras, it was the staff that made this stay worth talking about. They were super nice and friendly and helpful — even on New Years’ Even, when no one wants to be working!

Conveniently located near I-​90, clean, fairly new, and has friendly staff. The walls are kind of flimsy, though — I could hear my neighbors easily, and whenever their door closed, it shook my whole room.