Applebee’s

Waitress was worthless, rude, and incompetent. Service slowwwww. People ordered after us and got their food first. Been here for 40 min and no food no waitress to refill drinks. Horrible will never come back

I love there food, but so mad when I get it to go and they barely give you any food !!! I have a 2yr old so id rather take it to go then have a screaming child in a restaurant … But if you’re going to give me small ass portions I might as well treat you the same and come in with my screaming child so I get bigger portions for what I pay for !

You should be pleased with your visit to this Applebee’s in Vacaville. The staff is very friendly and do a great job. This is my second time going to the Vacaville location. Don’t ever go to the one in Fairfield it is beyond horrible.
I think that this one perhaps has a bad score because of the bad reputation in Fairfield. To be honest we didn’t try this one because of how beyond bad the Fairfield location is.
I would recommend the food, we did the 2/​$ 20 and the 2/​$ 25. You can also do one from each combo to be 2/​$ 22.50. Service is great, food tastes good and their new wood grill menu is great, steak and amazing grilled vegetables.
Great Servers, Great Food, Great Customer Service both times we went in one month.

The waitress was attentive but rude to my mom, gave our app to the table behind us and had to refire ours, and they messed up the bill, plus they no longer have rib lets on the menu, they have taken them off at all locations

1. It took 1 ½ hours to get our food. First 20 minutes to get our water and take our order. 1hour & 10 mins to get our food.
2. We were given dirty silverware and the Entrance table seater saw we had a problem and did not immediately address the problem. She waited to come with our appetizers for me to request clean silverware.
3. Jamie rushed to give us our food without asking if we needed anything else. She was rude and had a terrible attude. We had to ask multiple times for service refills on water and extra napkins.
4. When the receptionist approached us one of our group members had to explain her problem with the poor customer service and Jamie pops up and snaps at my group member «Is there a problem?!» Highly disrespectful and her tone was intentional as if she could care less how we were offended by her attitude and lack of quality customer service.
5. She kept the attitude up until we had to pay and when I personally had the money in my hand ready to pay she approached me and said very rudely «Are you ready to pay now?» As if she was in a hurry to get over and done with.
6. The menu said $ 9.00 for the steak quesadia and she over charged me.
7. I asked for two seperate tabs to pay separately and she rung me up in one check. I asked for two checks because one was for my group member and one was for my own records.
8. We only had 15 minutes to eat and the workers complained to us that they close at 12:00 multiple times during our visit when they took 1 ½ HOURS to SERVE US.
9. We paid in full money is not an issue hence we are all unsatisfied PAYING CUSTOMERS.
10. I am also a Supervisor at a restaurant I work at. And never in the last 10 years of my work experience have I ever given a customer that poorly of service nor have I ever received such poor rude and offensive customer service.
11. You just lost 7 paying customers. We have pictures of the dirty silverware, Jamie will not be forgotten and we will tell our friends, family and so on about this location and the carelessness of each employee that took part in taking our orders, providing us water and food in the time that is proper according to house rules, the negative tone and attidue from Jamie and the receptionist along with all the facts that took place during our visit.

Applebees has gotten 20x better since the last time i was there. My girlfriend and I fot the 2 for 20 – 25 meal deal. She got the chicken strips and i got the bourbon chicken skillet. It was sooo good. Juicy and the flavor was amazing! Best food ive ever hae there. Definitely recommend. Our waitress was very nice and helpful. My girlfriend is disabled and asks a lot of clarification questions and Renee E O our server was always able to answer her questions and she was very patient with us. Thank you vacaville applebees hope to see you soon.

My brother and his family went to this location and was seated with no silverware. After waiting for a very long time with no service at all they then saw the servers ask the the two other people that came in after them for their drinks! It was so bad they ended up leaving and went somewhere better with customer service. I will not be eating at this Applebee’s ever!

We were seated at out table at 2:50, the server took our drink right away, but didn’t show up to get our food order until 3:15 pm and told us that we couldn’t get the lunch special since it was after 3:00 pm then she just left without taking our food order and didn’t come back to take our food order for another 10 minutes. When the food was finally delivered there was not silverware on the table. In spite of the fact that the restaurant wasn’t busy, it took over 30 minute just to get our sandwiches.

Erica S is very accommdating. Great experience even with 3 kids lol. Thank you for a great night out Erica

Pretty quick service and food was great. Until I got a stomach ache the next morning! Oh well, still one of the better Applebee’s in solano county

my favorite place to eat but last night had the worst service ever. actually can’t even say that cause we didn’t even see our server all that much. after 30 to 40 min sitting and waiting to order I placed our orders on the computer and waited for food. they were short staffed I could see that but not to the point where we didn’t get served at all. our server Jenna served all tables around us yet somehow we got skipped. very disappointed and it will be a while before going back.

Came here to eat with a few friends, mind you the host gave us our table and once everyone was seated the host threw my menu in front of me and then left.(she had curly hair, half/​half down hair style with red/​pink dyed at the bottom of her hair). My friend who was sitting across from me Witnessed this happen. Overall employees here are very unfriendly and doesn’t seem like their liking their jobs. I will never come back to this Applebee’s location. I would not recommend this location to anyone. Overall experience food was not great at all, waited for the food 45 mins and steak was not cooked well, we asked to be cooked more waited about 10 mins till we got it back and doesn’t seems like there was any changes in the steak. Waiter did not offer us for more water. There is no words to describe. I will definitely not come back to this location. This location needs new management and new employees. Hostess was not doing her job well either her friends came by and was sitting with her friends at the table. This place is so unprofessional.

A night out with the lady. Applebee’s was our destination.
Entering the restaurant, we were greeted by the hostess, Claire. She quickly escorted us to our table and informed us of our waitress. Within five mins, the waitress Angela, welcomed us and took our drink orders. Both the hostess and waitress were friendly and quick with their respective positions.
The atmosphere was nice. Clean for the most part. Tables were full and people looked happy.
My lady and I ordered the new mac and cheese w/​bacon and the baby back ribs with cole slaw and fries. I love me some cole slaw and I always pride myself self on trying out cole slaw whenever I get the chance. Unfortunately, the cole slaw that came with my order was a bit dry and plain… did not make me too happy. The ribs were quite tastey. Lathered well w/​BBQ sauce through and through. I also orderd a strawberry refresher. I assume it would be quite sweet but it wasn’t hence the name «refresher.» DUH! It is a light drink, to quench your thirst. Still nice though. The mac and cheese w/​bacon was thoroughly enjoyed as well! No dessert was ordered tonight.
I thought it was funny b/​c I was waiting for Angela to come back with the small pouch holding the bill for our food. Come to find out, she did not return w/​it. You have to pay with the small tablet that is placed at the end of your table! WHOA! That blew my mind for a bit! Just swipe your card on top, finger-​sign the screen, and you are done! I guess I should not be surprised since technology nowadays are out of this world.
Service was great and the food was pretty good.
NOTE: Claire pointed out she liked my lady’s lipstick but she could not pinpoint a good color for herself. A quick makeup tip from her for you: Go to
and try the color called Frenchie.
fin

About 40 mins after we ordered, we got are food !! They messed up the drink order
I’m not going back !!!

This will be the last time we ever come here. We came in as a party of 10 and we waited 50 min for our food and then when they delivered it the servers were so rude and literally threw 1 of my kids plates on the table cause we were trying to figure out whose was whose and I won’t say her name but she’s lucky I had 5 kids with me! The worst place ever!

I always love the waiters/​waitresses when we come in. They are kind, happy, and quite helpful. The food always cones out in really good time and is good

1) the waitress Jaime kept sending our food to the next table to ours .
2) the sauce to their chicken taco was hot.
3) the ½ off price for Happy Hour

I would literally give negative stars if I could.
The service at this location is by far some of the worst. Your waitress can smile and be friendly but it doesn’t mean the food won’t take almost 45 min to come out, the chicken won’t be undercooked and literally pink in the middle which I accidentally ate part of… and to top it off I had to wait again for them to make something new which was not at all what I wanted to eat for dinner but I had no choice.
Also, we came as a group and they had said other staff was rude to them when they asked another waitress for something, she responded with attitude, «I will let your server know».
After looking at the bill you’d think out of courtesy the manager would comp something for the awful service and the fact I had under cooked poultry in my mouth, because having worked in a restaurant, it’s just what you do! By the way I still tipped 20% because it’s a habit, but please believe I am never returning here again because their service always sucks and this time was just over the top ridiculous!

Foods bland, but they had really pretty host/​servers so that’s always a plus haha.
Would give them two stars but my party and I did come when they were slammed, so a little leeway for them.

Applebee’s is a great spot with a good atmosphere and some good food, also it is the only spot around I could find still open after 10 with a «healthy» option. All that said it is a chain which I don’t usually go to but this one is really nice. Good food options under 600 calories so that works out great for after workout meals, the staff is very friendly, bartender was great, he greeted me quickly and had my drink order right away, probably helps he is at the bar! … He always had a refill and really on top of anything I needed else I needed, I ate at the bar
I was very satisfied with my overall experience and if ever needed a late night option for food and in the area again you can bet you will find me here, the Vacaville area is very nice and it’s places like this Applebee’s that really help show it!