Typical Monday morning but with a few open tables on the main side and the secondary side had two tables occupied. We asked to be seated in a booth/table combo, which this Denny’s has all around the perimeter of the room… you’d have thought we were asking for the world with the attitude we were met with(and no, it wasn’t like there were any standard tables open in the main section either!) this instantly put my generally mellow hubby in a terrible mood(thanks!) Kudos for the waitress for being cheerful and friendly, with a smile – great service from her… btw there was a knife with residual ketchup on the floor between where we were seated and the vacant booth/table next to us… no one bothered to pick it up, all made a point of stepping over it to avoid it, including the manager. Unfortunately because of the attitude received when asking a simple, polite question, we will not be returning to this Denny’s :(
Jenisa B.
Évaluation du lieu : 5 Vallejo, CA
I don’t understand why people are dissatisfied with the service and food here ?! Lisa and the hostess were awesome they were so attentive and warm and friendly. The food taste fresh and not greasy! I have never felt so welcome and at home at a restaurant especially a Denny’s which they usually never have good or even sub par service ! I’ve been to 5 star restaurants and they don’t even come close or even compare to the service here! Definitely give them a try ! Thank you Denny’s for the amazing service !!! Ps. I came in the morning all tables were full and I received the best service as did everyone there !!!
Mikaela M.
Évaluation du lieu : 2 Dixon, CA
Why the lack of stars you ask? Well I arrived at this Denny’s around 2pm on a Sunday with my boyfriend. Sure it was a bit crowded but It wasn’t too bad. Well there were probably about 12 to 15 employees scattered everywhere and about 4 of them just standing at the front desk doing nothing and every single one looked disgruntled. We had 2 parties ahead of us(one with five people and another with 2) and it took 15 minutes to get seated which I wouldn’t mind if I didn’t see about 4 parties leave, 5 empty and clean tables, and 3 employees cleaning each table which I swear it took them 5 minutes each. A lot was going on but nothing was getting done and by the 4th time I was asked how many people were in my party(literally just two) I was about to walk out. Well we are seated in a relatively decent spot and our waitress was very kind and the food was what I wanted(hence the two stars) but at the end of our meal, we received our check. And lo and behold, it’s the wrong check! bThank god I overheard a neighboring table order a bacon avocado burger so we quickly went up to the table to correct the mix up. We saved them a good $ 10 because of the mix up. Look, I work in a busy restaurant, but this was unacceptable. I wish I could take my sweet time cleaning up, but I would get fired. Anyways, moral of the story is denny’s needs to get themselves together on weekends and I do not recommend going there around those times.
Laura N.
Évaluation du lieu : 1 Harbor City, CA
Absolutely horrible service. Mostly the hostesses. Went in the first time the hostess made a nasty comment under her breath about how large our party was. Second time was a long time after the first visit different hostess I asked her if there was a booth available instead of a table she did a dramatic sigh huffed and puffed and said let me go ask. She was so rude we just walked out. The managers need to quit hiring people with nasty attitudes.
Allreview S.
Évaluation du lieu : 5 Dixon, CA
My husband and mom, as well as myself, ate at Denny’s yesterday. I just want to say, ” thank you all”! The best food and service we had for a long X. Keep — up and continue to make your customers happy
Cindy W.
Évaluation du lieu : 1 Fairfield, CA
At 6:25am we Waited to be seated as the sign said to do. Only one waiter on duty who was hustling for existing customers so was unable to acknowledge us and seat us. So we went IHOP just down the street with no waiting.
Monette P.
Évaluation du lieu : 1 Daly City, CA
Seated right away. Waited 15 minutes listening to everyone in the surrounded tables get greeted and/or have their orders taken. Made eye contact with servers to only have them turn away. Walked out and no one seemed to care or notice. We were conpletely ignored. Moved out to Vacaville last year and was always pleased about the politeness and excellent customer service in the area. Unfortunately this Dennys location made me feel like I was back in SF again. This is what I get for venturing away from our go-to breakfast place. Off to Black Bear Diner we go!
Alex C.
Évaluation du lieu : 2 Travis Air Force Base, CA
We eat at Denny’s maybe once a month and this location is ok. Service is not bad and good normally comes out quickly. However orders are not often done right and it takes the server a bit of time when for requests and refills.
Magali L.
Évaluation du lieu : 5 Vacaville, CA
Last night my husband and I went to Denny’s for dinner and let me just say our waitress, Rachel, was honestly amazing! She’s great at what she does, not many people can go to work, deal with all sorts of people all day and still have a smile on their face, mostly in her field of work. Her shift was almost over, yet she was still super nice, friendly and treated us like VIP… Not knowing we had just moved to Vacaville so what I’m trying to say is Denny’s you will see us again and so will she :) When I went to go pay, Rachel and Stephanie were at the cash register, both super nice and I was talking to them as if I had known them for years. Overall they helped make our experience at the Denny’s in Vacaville amazing! Keep up the great work! :)
Bear F.
Évaluation du lieu : 4 Suisun City, CA
Our server was excellent, and fast service. We always had a full glass during our time here. Relax and enjoy your meal.
Caitlyn G.
Évaluation du lieu : 3 Vacaville, CA
I usually come here late at night. The staff keeps you hostage by not giving you the check and not asking you how your food is. I ordered apple pie once. The center was cold and it looked like someone sat on it. I then ordered pancakes which was surprisingly tasty. Overall, the service is mediocre and the food is good if you go late at night. Make sure you say hi to Brittney, she’s dah best.
S C.
Évaluation du lieu : 4 Vacaville, CA
Very courteous service, food was hot and tasty as always thanks. Waiter was on top of our needs.
Vic T.
Évaluation du lieu : 1 Vacaville, CA
Saturday night, 2 people working the entire floor. Stared at menus for 35 minutes. I did overhear the waitress from the other side who kept refusing to make contact with us telling her customers how everyone called in sick because of the Pac/May fight. Like I give a flying crap about your managers inability to staff properly. No thanks, we’re out.
Jinjer b.
Évaluation du lieu : 4 Hayfork, CA
Our waitress Stephanie was very professional and friendly. Food was good and quick. Coffee was old but tolerable.
Trevor P.
Évaluation du lieu : 4 Vacaville, CA
Enjoyed it. Things can be worked on but over all great customer service that my party an I have received.
Joe R.
Évaluation du lieu : 4 Vacaville, CA
Basing this review against all other Denny’s I’ve been to… This one is one of the best. The restaurant is always clean, the staff are friendly and attentive, and the food is good. What more needs to be said than that!
Manaia M.
Évaluation du lieu : 1 Union City, CA
Sunday mornings are busy at I ordered the peanut butter cup pancakes. I’m a vegetarian so I had asked if I could substitute the bacon/sausage for fruit or toast. The waitress said that I am not allowed to substitute out the bacon or sausage. So now I was stuck with some bacon strips that would most likely go to waste unless I could find someone to give to. I should have left after hearing that I cannot substitute good that will just end up going in the trash.(i have never been to a restaurant that is so strict about what come with each meal. It was a busy morning so I didn’t mind waiting do or breakfast but that wait was at least 45 mins. When my gf and I finally received our food the pancakes portion of my meal was missing. The waitress informed me that the chef messed up on making the pancakes and had to remake them. I was left with a plate of hash Browns & scrambled eggs. Fifteen minutes later I receive my pb cup pancakes. On my new plate I had two pancaked drowned in Chocolate syrup and slathered with peanut butter. Personally it looked like the over abundance syrup was the chefs attempt at trying to save the pancakes from being thrown away. I took one bite of the pancake and could not eat the rest. The syrup had already made the pancakes soggy after being on my table for five minutes. Plenty of other places to get better food.
Amber C.
Évaluation du lieu : 4 Fairfield, CA
Busy Saturday at 1:00pm. Staff was attentive. We were seated promptly. The food came fast. Our orders were just as we asked and the food hit the spot. Good deal.
America G.
Évaluation du lieu : 5 Vacaville, CA
I come to this restaurant about once a week with my son after our workout. The food is delicious and the people are very sweet and courteous. We feel welcomed in this restaurant. This Denny’s has a nice décor with flat screen tv everywhere. The bathroom are very clean. This has to be the best Denny’s I have ever been too.
Derek N.
Évaluation du lieu : 3 San Francisco, CA
Believe it or not: I come here for business meetings every so often. Why Denny’s in Vacaville do you ask? A teammate discovered that this place has a separate room that can be used for events(windows and a glass door). My district spends a few hours here where we can discuss various business topics(…“hard negotiating closes!!!”) food: it’s your typical Denny’s menu of greasy /fried processed Americana; however, there are some healthy items to choose. I usually get the breakfast for breakfast and another breakfast for lunch. service: we get pretty nice service here, where the waitress will check in on us routinely to fill our waters, drinks and see if we want to order more food(eg, cheesy fries, milkshakes) parking: so much free parking, that they should export them to SF toughie: the air-conditioning was set to icy-stun the last time 3-star, a-okay