My husband and I travel to Vail with family and friends several times a year and this year we decided to rent here because they carried a brand of skis I love. We rented them several times. This season on the last day of our second trip to Vail, we decided to buy ourselves new skis. All together we spent over $ 1,600. Since we were coming back the very next week, my husband asked if they could keep his brand new skis there until we returned. He was told no, not unless he paid them an additional $ 4 per day to store the skis. My husband was upset at being asked to pay $ 28 more after just spending so much money but since he had already had the bindings mounted he couldn’t just walk out and tell them he would buy his skis elsewhere. I couldn’t believe he was told this so I called them up and asked for the manager. I explained the situation and asked if my husband was correct that they wouldn’t waive the $ 28 storage fee since we had just spent over $ 1,600 in their store. He said«Yes that’s correct. We’re not able to store skis for free for everyone who buys skis from us». I said, we were only asking to store them for 7 days and we could have waited until we returned to buy them had we known this. He said«You should have done that!» I explained how often we come to Vail and bring friends and family who rent and I said so you are seriously telling me you are willing to lose our business forever over $ 28?! He said«Yes, exactly.» Wow! I own my own business and if I treated customers this way, I wouldn’t stay in business. From now on we will rent at Vail Ski Base, where the owners a friendly and respectful and appreciate our business.
Paula P.
Évaluation du lieu : 5 Bellaire, TX
These guys are awesome! We went here on the evening of Christmas Eve because they were closest to our condo, so it was luck that we found them. They were quick and knowledgeable, plus they will store your skis overnight for no charge. If you are looking for ski rentals in Vail – I highly recommend visiting this establishment!
Liz P.
Évaluation du lieu : 5 Chicago, IL
Vail Ski Tech is probably the best place to rent skis in Lionshead. The prices are reasonable and the service is excellent — they have great equipment, the people who work there are always nice and happy to answer questions, you can store your equipment there overnight, etc.
Joshua K.
Évaluation du lieu : 5 Rensselaer, NY
Best ski rental I have used. Everyone seems to actually enjoy their job and like helping you. All questions are answered with a smile. They actually take the time to discuss your level of skiing and find the right kind of equipment for you. Without upselling! Had to go through a couple of boots to find the right fit. There was never a problem.
T d.
Évaluation du lieu : 5 Coronado, CA
This is the best ski rental service I’ve used in over 20 years. The equipment are either new or very well maintained and fairly new. The people who work here know what they’re doing, from the guys fitting you to the young ladies at the cash register. They work hard and do not waste any time. The prices are very reasonable and the service is excellent. Storing boots overnight was reasonably priced and they have an efficient system that gets people in and out fast. I will definitely rent here again. The two dogs are nice greeters.
Carl R.
Évaluation du lieu : 5 Escondido, CA
We just rented out clothes for skiing and wish I would have also rented out skis and boots from them. They have great prices and the friendliest service. We are staying in Beaver Creek but it is worth the 10 minute drive to Vail for their gear!
Rachel O.
Évaluation du lieu : 5 West Columbia, SC
We rented from Vail Ski Tech for four days while skiing. Super friendly and helpful staff, very efficient and quick to get you in and out everyday for more time on the slopes. Location is a short walk from the LIonshead gondola. Prices are competitive and they give you good discounts for multi-day rentals. My sister and her fiancé had to leave town due to a family emergency so didn’t use their rentals. The staff there refunded their money without hassel which was really great. I would highly recommend renting from these guys when you are in Vail!
Jake S.
Évaluation du lieu : 5 Ferndale, MI
if you need to rent/demo/buy gear in Vail, this is as good as it gets. the people in here know what’s up. period. pricing is market rates. They also have a pretty affordable rates for storing your boots over night(with boot heaters)… a WHOPPING $ 3.00/NIGHT not sure what they charge to hold the skis as well as we got a locker at vail ski tech with our condo rental. I did all of my demo skis there before settling on a new pair of sticks! was super easy to get from the gondi to vail ski tech. I tried on 6 pairs of skis in one day doing demos before i settled on what I ended up buying.
Ab L.
Évaluation du lieu : 5 Los Angeles, CA
Affordable rentals which can’t be said for much of anything in Vail. I also don’t have to walk that far to return the gear which is a big issue at the end of the day when climbing a flight of stairs is a struggle. The employees are all very knowledgeable of the equipment and are willing to take the time to explain the nuances of the gear you’re getting. This is the best experience I’ve had with a rental store with the half dozen resorts I’ve visited.
Sarah F.
Évaluation du lieu : 5 Altadena, CA
Cheap, great service, convenient location. Not sure what else there is to want. They are significantly cheaper than the resort rental places(less than half), have free overnight storage, and are pretty close to the base in lionshead village. Even though it said to make reservations farther in advance, they took us anyway and were very fast when we got there. One of our party even had a problem with his snowboard on the last day, and they refunded that day because of it. Not sure I loved vail, but if I do come back, this is where I’d get my skis.
Jackie W.
Évaluation du lieu : 5 Napa, CA
Nestled in the corner of the re-vamped Lionshead is a place that should be THE place for you to rent your gear. Probably the best demo packages around the area. And the even better part is they have a «wish list» at the end of the season where you can buy some of the gear. I haggled last year and bought a new pair of boots, some über thin socks… and got a phone call last week that my wish came true! And a pair of Nordica Phenoms with beautiful bindings were all mine at a ridiculously shaved price. The guys and girls inside this place are super helpful and trust me, PATIENT. Summer time, these dudes are there to rent you some bikes and drop your ass off at the top of Vail Pass so you can cruise down. except for that one spot where you go up hill. And it sucks. Overall. Don’t go somewhere else. Go here!