Lady Di’s Cookies

My daughter didn’t want the typical wedding cake for her June 2016 wedding. She decided to create a milk & cookie bar featuring her new hubby’s favorite (Oatmeal Chocolate Chip) and her favorite (Snickerdoodle). Based on a personal referral, we chose Lady Di’s to provide the dessert for her big day. Not gonna lie — the research and tasting was a fun treat. We ended up ordering 12 dozen «mini» versions of each of their favorites, and requested their normal size cookies for the bride and groom, personalized with their initials. Lady Di’s, you nailed it! The cookies were awesome and enjoyed by all. (Don’t tell the bride, but Oatmeal Chocolate Chip might be my new favorite — it’s amazing!). Thank you for doing such a great job for us!

We stop by right before closing and got several cupcakes and the daily special on cookies. Everyone was friendly and everything tasted quite good. I would eat here again.

Lady Di’s was recommended to me and was definitely not a disappointment! I walked in and was immediately greeted, very sweet and friendly. Took me a while to make my mind up, there was just way too much to choose from and everything looked absolutely delicious. I finally decided on 3 cupcakes: raspberry lemonade, mint ganache and strawberry cheesecake. Was not disappointed! My absolute favorite was the mint ganash, omg, AMAZING!!! One taste and it was over, LOVE AT FIRST BITE! I will be back again, found my new cupcake spot and looking forward to stimulating the taste buds again!

EVERYTHING is delicious! From the cookies to the brownies and the ever so delicious candy apples ;-) Also we love the $ 1 cookie Monday’s and happy hour daily the last hour of the night.

The cupcakes at this place are amazingly delicious. But the service is a pice of shit. All the women who work at this place are rude and snobby which makes a customer not wanting to go back an purchase from them again thanks to their shitty service. 1. They don’t greet you when you come in 2. They stand and stare as you are trying to decide what to purchase which makes you feel uncomfortable. 3. They get impatient because you don’t hurry up (makes them look desperate by the way in such a rush to make a sale)
I don’t know if your employees are racist but seems like you guys are just because you are all white. It does not make you any better then any others. We are in 2016 we been having a black president for crying out loud. So why is there the need to be a racist against other blacks and Hispanics. We have as much education and are at the same economical level?
I would appreciate if you guys change your ways in customer service be nicer !!! Act happy that your working and you love your work don’t give a bitchy face or come out strong to your customers not a good look for the business. Next time have the curtesy to say thank you for the purchase to your customers.

LOVE THIS PLACE! Came here after a Dodger game one night and the line was still out the door at 1130pm. We couldn’t resist going here once we saw they were open till 1am. We got in just in time though when we noticed the cookies were running low. Still bought 2 dozen of mixed cookies. They are all the best but my favorite is the Snicker Doodle. I also got a brownie (NO NUTS) for the first time and it was YUMMY! My siblings and girlfriend got cookies with ice cream. Way to cold for me to go that route but they loved them. There are just too many good things here. Only advice is bring a glass of milk.

im really disappointed in having to post this review bc of how delicious the goodies are but this is based more on customer service. I wanted to get a cupcake for my mother on her bday since nothing but buddy were closed for the evening. I called to see what flavor a they had and Brooke was really nice. but when I got there, she was really short with me and basically i felt rushed on what to choose. how can you be nice on the phone but when dealing with customers in person you’re totally different. regardless my mom loved her cupcake but i don’t think I’ll be coming back here due to the customer service and reading other reviews about guests dealing with crappy customer service.

WOW! Love it.
Ok so I have been in this plaza many times and never stopped in Lady Di’s. I was going to a dinner that night at a friends house and was having my nails done in same shopping center and thought that cupcakes would be a great dessert surprise. Upon walking in the shop it was very clean and had multiple cases of cookies, brownies, cupcakes and drinks. I got the Reese’s brownie, lemon, carrot cake, blueberry lemon, death by chocolate and apple pie cupcakes ($ 3.00 each). OMG… they were extremely soft and fresh. So delicious! Everyone at the dinner party loved them. I would highly recommend them.
YUM!

1.75 a cookie we tried the Reese, Cranberry Coconut & German Chocolate. The staff was eh, could use more CS training but cute lil spot… Of fav of the 3 was the German Chocolate

i am a cupcake person so i have tried cupcakes from many places. but damn. this place is good. the salted caramel here beat that of sprinkles salted caramel cupcake for me. and the cookies n cream cupcake with oreo on top was the perfect kind of sweet. the red velvet here isn’t too sweet that i need glasses of milk which was a plus. since red velvet at a lot of places come way too sweet for me. and the strawberry here was oh my oh my!

Much like my fellow reviewers, I find myself madly in love with these treats but slightly put off by the service. My experience wasn’t as bad as some others but the woman who served me seemed detached and incapable of appreciation. This place could be an entirely delightful experience, but I felt kind of foolish drooling over their beautiful selection as someone looked impatiently as I tried to decide.
Other than that, I must say that these are by far and above the best desserts I’ve had in a long time. The bakeries by my house are good, not great, and a disappointing trip to a cupcake food truck left me on an unwanted sugar high with a bad taste. Lady Di’s offers so many decadent flavors of cupcakes, cookies, and more. Their brownie is one of the best I’ve had, and I got a dozen cookies for my boyfriend which he loves. For cupcakes, I got a mint ganache which is being held captive from me, a miraculous Key Lime Cheesecake, and this chocolate cupcake (stupendous chocolate, choclate explosion, I don’t remember) that was amazing. A plus, these aren’t some sweet connoction that makes your head fly off. It’s all very well balanced, textured, tasteful, and well presented.
I will definitely go back for another go and my son wants this as his birthday cake so pics will come from the next visit. :)

I came here today after a REALLY crappy day for a couple cookies. I walked in and the two girls behind the counter looked at me but didn’t acknowledge me. Someone else walked in about a minute later and they were greeted with a friendly hello and a warm smile. After I ordered 2 cookies the older of the women asked if that was it, and passed my cookies on to the person at he register without even allowing me a chance to say yes or no. I was in no mood to deal with them or give them my money so I ordered the 2 cookies and left. The service I received was truly awful and I don’t desire to come back.
Also, the cookies were dry and crumbly today, just like the cookies at their mall location mall. Not sure what’s going on but it wasn’t good so that doubly ruined my day.

So I’m pretty much a dessert queen and sugar lover so if I say something is really sweet, trust me, it is.
I tried their cookies and crème cupcake. It’s so sweet, I could barely eat it… seriously, my teeth screamed with every bite.
Now that said, a few small bites with a good latte and this girl ain’t gonna complain, but I really think I would enjoy it more with a skosh less sugar!

Cookies are definitely crunchy with a crispy edge. Ordered the Cookies and Cream cupcake. The cake part is definitely most and soft. The worst part of a good looking cupcake is when the cake is dry.
The cookies and cream icing is inches tall and so creamy. I also like how there is actual pieces of Oreo cookie in the cupcake and the icing. I like how the icing is in a square shape too.
Also ordered the Boston Cream Pie cupcake. The icing was more of a fondant and a bitter chocolate. There wasn’t very much custard or cream for the entire size of the cupcake.
Good customer service. Merchandising was great! Love the variety of the candy apples, cookies and cupcakes. The coffee was typical gas station coffee, unfortunately because someone else raved about it.

Saw this place a couple of times when driving by and finally stopped in since we were eating at Fatburger which is two doors down. The bakery is a little small, but full of such yummy looking goodies (which makes it hard to choose). I am a big sweets person, so places like this are so heavenly to me. We order a half dozen cookies and a couple of cupcakes. The chocolate Reeces cupcake was really good. The actual cake was so moist and fluffy and the whipped frosting was like and so peanut buttery. The cookies were not too soft, yet not too hard. We got chocolate chip, macadamian, sugar, cookie dough, and the ebony and ivory. All enjoyed the cookies!

I walked in then walked out
Came with my family to get the children cookies but after initial greeting when I was walking in, they kept with their own conversAtion and not acknowledging us.
My children looked at what they had and still the girls working behind the counter kept in with their personal conversation
Not looking for vip service, just make a sale and let us move on

I was in the area of Valencia and was a tad early for my appointment. I wanted to have a quickie coffee and sweets beforehand so my trusty Unilocal directed me to Lady Di’s.
Lady Di’s is located along a shopping mall with other businesses. It was early on a weekday so there was plenty of parking.
I was greeted by a bright and airy bake shop with colorful pastries. I felt like the Cookie Monster wanting to grab each and every piece of cookie in the display case. I held back when I saw the delectable cupcakes that were staring right at me. They yelled out, «Eat me!»
My choices were an oatmeal cookie, strawberry cheesecake cupcake and banana cream pie cupcake.
The oatmeal cookie was a little under baked. I couldn’t take more than one and a half bite. Too bad. It looked good. Now for the great stuff.
The strawberry cheesecake cupcake was so delicious. This was no cupcake. It’s a sin to call it a cupcake. It’s a cheesecake! It had cheese in the moist cake. It was so creamy, smooth and silky.
If you love banana cream pie, you’ll love their cupcake version. It tastes just like it. For a moment I had to look down to verify again that it was in fact a cupcake and not a pie.
Overall, it’s a great dessert spot. Coffee was spot on! Go for it and go nuts!

For some reason, Google maps almost lead me to a totally different location! If I hadn’t looked up and see the sign, I would’ve missed their only storefront location! (I selected «Get Directions straight off of Unilocal) The girl at the store said people come in all the time telling them that they’re lead somewhere else. She also told me they have a little place in the mall. I sent a correct address to Unilocal in hopes that they don’t lead others a different way.
Anyway, now to the good stuff: their cookies are BOMB! Baked just right: crunchy around the edges, crisp from top to bottom, and soft and chewy in the middle. Drooooool. The lady recommend their fave, the Oreo cookies. So I grabbed that, a chocolate chip, and chocolate chip with macadamia nuts.
Pictured: the latter two… I was too busy finishing the Oreo cookie. Lol

I was craving dessert after having a good lunch. Lady Di’s Cookies was not my first or second choice for dessert. Turned out that my first choice had closed down, and my second choice was closed on Mondays. So, I turned once more to Unilocal for help.
Lady Di’s called out to me so I came a calling. After getting lost, we eventually found the place in a strip mall. Oh, am I so happy that we did not give up on locating them.
As we were walking to the shop, I noticed a sign for Lady Di’s that read «Monday is $ 1.00 Cookie Day». Yay!!! Walked into the shop and was greeted with display cases filled with cookies, cupcakes and other beautifully created concoctions!
The young lady who helped us was terrific. She answered our questions and patiently assisted us while we chose what to purchase. Bought a magic bar, a brownie, 2 cupcakes, and 10 cookies. No, we did not eat everything in 1 day! Took us a total of 4 days to finish it all. On that fourth day, the 2 cookies were a bit hard. Still good though. Next time, I am freezing them like the girl suggested.
The cookies that we ate the first two days were delicious! The Sensational Peanut Butter Cookie and the German Chocolate Pecan Cookies were my absolute favorites! Just wish they had more flavors with nuts available. Oh well, cannot complain too much because the cookies were on sale. The regular price is $ 1.50 per cookie or $ 15.95 for a baker’s dozen.
Both the Magic Cookie Bar and the Chocolate Walnut Brownie were good. I prefer the Magic Bar because it is filled with yummy goodness!
There were so many beautiful looking cupcakes on display. My wife chose the Banana Cream Pie cupcake, and I chose the Cookies & Cream cupcake. Too bad, they fell apart during our trip back home. That did not affect the taste at all. Both of these choices were fantastic!
I guarantee that we will be making future detours here! Delicious desserts that are reasonably priced (especially on Mondays). Can’t beat that!

My BFF loves their cookies so naturally I had to see for myself. They are larger than usual cookies and very very moist. Been coming to the Old Road store since 2013 & have my favs… the cranberry/​coconut/​pecan cookie & snickerdoodle and cupcakes are the salted caramel, red velvet & lemon with cream cheese frosting. So good, So sinful yet So worth it!
The last hour their cookies are half off last I remember but call to check if it’s still ongoing. Their second location in the Valencia mall next to Macy’s is doing really well. I heard through the grapevine that Westfield is interested in having Lady Di’s in all their locations. Wow! Then everyone can have a taste of the good stuff. We shall see. Although I have to say, it’s nice to have a local, coveted bakery serving the community while patrons from all over Southern California drive out here… everyone thinks we’re in the boondocks! The possible expansion is a testament on how good this place is. With two locations now in the SCV I’m not complaining. All the best of success Lady Di’s! Keep doing what you do and I will eat these now & work it off later. :)