Denny’s

I felt obligated to write a review because it was a change of setting eating alone and of course eavesdropping into some grandpas talking about mind blown they are about eBay. Also, I have to give a special shoutout to my lady waitress Erma for awesome customer service!
Location:
It’s right off Highway 12 as soon you exit off the lovely freeway of I-​80 next to Motel 6. I suggest parking at the front of the restaurant unless you plan on living life on the edge by increasing your chances for some car jacking and someone busting the windows out their car.
Ambiance:
Like any old Denny’s Diner, it has your booth looking leather chairs that make you want to bounce that seat. It’s dim and laid back and there will always be that horrible money making claw machine and of course the super cool jukebox!
Food:
If you’ve been to some other Denny’s, it’s the same old thing.
Customer Service:
I only write this review because Erma is the nicest waitress/​server I’ve ever stumbled upon. Not only does she provide awesome service and is professional with difficult customers but she takes the time to mingle with her loyal customers.
Overall:
I wouldn’t mind coming back here, but I wished this Denny’s had some free wi-​fi!

I concur with what a lot of other people are saying about this Denny’s. It sucks! I visited this place on Christmas morning, and while my experience with the cashier wasn’t all that bad, my waiter was really impatient and pushy with me. Within 10 seconds of me sitting down, she expected me to know what I wanted to order and when I said I needed more time, she got really frustrated with me. Won’t be coming back here anytime soon!

This place just sucks so bad. After listening to the waitress be rude to the people in front of us we left and went across town to the other one. Wow it was clean, not crowded and food was great. Never going back to this Dennys

Come in for your birthday to get a free breakfast grand slam :)

Best place for French Toast and I’ve always gone here and I’ve yet to be disappointed. The staff is great as well as the service and the food.

Bad service, i just don’t understand if you don’t like your job what are you doing there. I called over the phone And placed an order And the guy who answered the phone took my order but was so unfriendly because if his language barrier i was not able to understand what he was asking so when i asked him «what you said» he hanged up!!! Awwwwwwwwfull service. No customer service!!!

I went to Denny’s on my birthday and it happened to also be my 1^st year anniversary. When I arrived a nice, polite young man took my to go order of 4 chicken sausage patties and told me it would be ready in a few minutes. The restaurant was not overly busy and the guest kept coming and going while I waited. As I waited I asked the young man about my birthday breakfast in place of sausages and he told me that I had to dine in and the manager would not allow it. So 5 minutes passed, then 10 minutes, then 15 minutes passed and I look to the host to see what was taking my order so long? He then explained and apologize that the cook told him that he didn’t have any and I looked confused. He went on to explain that when he put my order in, the cook did not bother to go to the freezer and get the patties. But he is cooking them right now. I was taken aback and rather annoyed that I waited for 15 minutes for frozen patties that take about 5 minutes to heat up. On top of that they weren’t ready, so I asked to speak with the manager and as I was explaining the situation to him, he seemed like he couldn’t be bothered and was more interested in looking around me to sit the incoming guests, sort of waved me off, by saying that there were other people ahead of you and I told him that I understand that and I am not asking for anything other than what can or wiling to do, because the wait time was ridiculous for the product that I ordered, that it was my birthday/​anniversary and that the level of service I am receiving isn’t right. He then yelled back at me with his finger pointing in the air, with lots of customers around to hear, that I have people waiting 35 minutes for chicken sausage patties. I was done arguing with him, by then and 10 minutes later I received my, cold, very greasy chicken patties, with a no thank you. As I recall the manager welcomed and encouraged me to write a complaint on him. I must say that I have been a Denny’s customer since I was a child and have grown to love that you offer healthy items for your guest. I was out to make the most of my special day and (this may be too much info) but my fridge went out on me and I wanted to surprised my husband with breakfast in bed. I thought about Denny’s and the patties and with no hesitation went to the location on Sonoma Blvd, just to be treated like dirt! I have been a server/​bartender for over 10 years, wouldn’t think about arguing with any of my guest about something so small, that I rather save the sale and any current and future customers. It’s a shame that you have lost me as a customer, and I will never step foot back into any Denny’s location again. My day started okay and went I went Denny’s it was downhill from there. By the way, the young host Anthony who originally took my order has excellent customer service skills and is a bright spot at that location. It wasn’t his fault and he kept me informed and tried to do as much as he could for me. Great job to Anthony S!

The only reason I’m giving this place 2 stars is because our waiter was so nice and attentive but we literally waited about 45 minutes on 4^th of July. They should have hired more people to work and they closed at 1am which sucked. The food was really good I ordered hash browns and two over easy eggs and two blue berry pancakes.

Very dirty, looks as if handprints are everywhere, if the place is dirty like this In the dining area i worry about the kitchen, received my check way too early without being offered desert.

So it took about 10 minutes to get a seat even though the only people were people paying not getting seated. I asked for a lemonade for my son and they gave him an adult one and my husband asked for coke and they brought him coffee. I ordered a grand slam and ten minutes after my food came I got my English muffin. Last I checked it didn’t take that long to cook one. My son’s pizza was overcooked or should I say over microwaved. The crust was so hard he couldn’t even eat it I had to cut it off for him to eat it. 2 stars only because my coffee was hot and the waitress didn’t get mad when correcting the mistakes she made. But definitely wouldn’t recommend this one. Go to the dennys on fairgrounds.

Another great experience here at Denny’s. I really like this location. Great service and its clean

Food tasted old and yucky I don’t recommend this restaurant. Manager NOT professional at all.

Denny’s has good food but the service is not always the greatest. Me and my husband have given this place too many chances and every time we go we are disappointed with the service from the waiter.

My prayer group usually go here after prayer meeting. It is a hit or miss whether you get good service or waiting a long time to get serve. We go around 10 pm on a Thursday night so you would expect it to not be so busy. Plenty on seats around yet it is still a gamble to get service. The food it is Denny’s the 24 hour breakfast place. I usually order of the 2, 4, 6, 8 menu because I don’t plan to eat much before I go to sleep. However, my friends always get a full meal. I don’t mean to eat their leftovers but it usually does happen.

I and my son knew better.
Anytime he and I come, one of us get sick.
On the 27^th of June 2014, it happen again.
My food wasn’t that good, I left food on the plate.(cold, & greasy) how do you get pancakes greasy).
The son order look great, but just like before, he gets sick.
All that night, he’s stay up, by throwing up.
I hope someone from this place reads this, and act on it, to make this place better.

Hmmm well…, y’all know I always comment on the staff and the greeting. Got no greeting… and I stood there a pretty good while. So finally I started walking aimlessly toward a booth and saw two waitresses along the way but neither cared. I asked a third waitress who also didn’t care if we (customers) just seat ourselves and she said no. :crickets:;
So I stared blankly at her and she pointed to the line (of people paying their check) and said, «Joo see the line?» I assured her that yes, I see it. :crickets:
To ease the tension I said I was waiting there for quite a while but no one asked me if I want to be seated: sweet smile: (see I follow the rules). So with a grand gesture she said «sit». I felt so welcome (want to buy a nice gently used bridge?) Nice view of the bathrooms too, no extra charge.
I chose a different seat

Horrible staff and service. I went here with my Grandmother and waited for someone to seat us but no one ever did. So we decided to seat ourselves. I asked for a high chair but the waitress never brought one so I had to asked someone else. We ordered cheeseburgers and after 50 minutes of waiting we just decided to leave. We watched other people be seated and served who came in after us.
Another huge turn off was when we witnessed the cooks in the back throwing food in the air and catching it with their mouths! That was completely unacceptable and unsanitary! I made a complaint to the manager and all he said was «You’re food is coming.», as he was dealing with a complaint from another customer.
I do not recommend this Denny’s.

Although its in a sketchy neighborhood, we have been here many times, mostly at night, and service and food is always great. I have not had any complaints so far.

Don’t go at night at this location. Went there with my uncle for a late dinner and all we got was bad service. They were short a cook and our waitress with was the waitress/​cook. The other waiters don’t work together to help one another. My spoon was dirty and the food was ugh! Not a good night! They should have paid us to eat there. Sad thing is that we’ve been there for the a. m and had good service so Pre warn don’t go at night!

This place blows fucking donkey balls!!! The service & food is shitty literally everytime we come. Pretty much the worst Dennys ever in the state of California. And they even carved a whole in the middle of my pancakes and place a giant ass ball of butter in there. The butter seeped all into the pancakes and made them super wet and soggy, they fell apart on my friggin fork! AND i have a nasty after taste in my mouth from lord knows what… As im writing this, im driving my ass to the nearest store for some fucking mouth wash and a pack of gum. ZERO STARS if i could!!!