Wait time terrible. ordered on the tablet still took forever for the server to even come over to welcome us and take our drink orders. The food ordered from the tablet came before the waitress. the food was warm not hot but standard chain food taste. Long story short Service sucks here, chain food is the same, blah…
Corey M.
Évaluation du lieu : 1 Flatbush - Ditmas Park, NY
We called in a order had was placed on hold for 4 min and 33 seconds. When we got the food it was over cooked the steak. Then, as I walked in the hostess Antoniota said here he come back as I approach which I thought was rude. When I advise the steak was over cooked it was as if I was bothering them. So now the rest of the food is now getting cold. Just not a good customer experience and food experience. The hostess seem to take this as a joke but I’m pissed cause I’m still here waiting for food that I order 30 min ago. Then the young lady wants to school me on how to cook steak. What’s well done and what’s med. well.
Brenda L.
Évaluation du lieu : 5 Flushing, NY
Went there today with my daughter and her cousin after the circus. I do eat at Applebee’s often due to always having a problem with my food when I do. Tonight I must say it really mad up for all of the pass times. The waiter Jay(if I remember correctly) was very nice and kid friendly. The kids had a lot of requests(like A Shirley Temple with extra extra cherries) and not once did he get upset he just for filled it to the best of his ability. When it came time for me to order and couldn’t find anything I would eat he was able to make a great suggestion that I was very satisfied. I must say this is one of the good Applebee’s
Karin K.
Évaluation du lieu : 2 Valley Stream, NY
The greeter/host should act like they want a job there. Very lazy and took about 10 min for her to come to the front to seat us. The restaurant was practically empty. Server was great though.
Cinthia S.
Évaluation du lieu : 1 Rosedale, NY
Service was horrible. Server forgot our drink and said that they ran out of lime daiquiri, which was a lie. She came to our table yarning which was disgusting and her service was poor
Jamie W.
Évaluation du lieu : 1 Stamford, CT
Disgusting service. I would have rather have went to mc Donald’s. The staff was rude. Drinks were trash. I had to wait 45 minutes for a simple drink. I will never ever go to this Applebee’s ever again. Don’t even waist your time going.
M J.
Évaluation du lieu : 1 Valley Stream, NY
My daughter and her 3 friends went to the mall. Before shopping, they wanted to get a bite to eat. When they got there, one lady sat them down and continued to move them around from table to table. When they sat down, the waiter didn’t tend to them for 10 minutes. When the kids kept asking when they can order, other workers kept telling them to ask their waiter. Finally the waiter came, and asked what they wanted to order. The kids ordered food along with 2 waters and 2 sodas. 10 minutes later, the waiter gave them their drinks. 10 minutes later my daughter asked for a refill and the waitress still didn’t give it 20 minutes later. One of my daughters friends had to get up from her seat and ask the women again and instead of apologizing she told them to wait. The kids eventually got their food and then ate. When the girl came with the check, the girls split it. The total was around $ 46 and they gave her a $ 50(and waiting for change n then leave tip) well the waiter never came back with the change. The service their is horrible! The kids said the servers were chatting the whole time and even used foul words.
Mia W.
Évaluation du lieu : 2 Brooklyn, NY
My server is nice but they don’t have enough servers here, which I think put her in a bad situation. I’m already here 2 hours in total and been waiting 20 min just to pay my bill. The food is EXTREMELY salty from appetizer on down. I couldn’t even eat entire entrée. I would’ve gottan’ a headache. Drinks were very watered down as well. I asked for a drink without ice. I received ¼ of what would’ve been on ice — meaning the rest of the drink would’ve been water. I don’t like this Apple Bees at all. I prefer the one on Rockaway Turnpike.
Chrissie D.
Évaluation du lieu : 5 Queens, NY
I always frequent this Applebee’s. I have no complaints. Food is always A1 and so are the drinks! Happy Hour is my most favorite hour of the day! Lol for the most part the people who work here are cool I haven’t had any bad encounters. I’m always here!
Anthony L.
Évaluation du lieu : 2 Valley Stream, NY
It’s always something with this place! It’s a shame the dishes don’t come out properly made as they should! When u go to applebees you expect to get what u ordered. Managers accommodate but the kitchen needs a lot of work! Applebee’s in green acres step it up already!
JoArlee M.
Évaluation du lieu : 5 Elmont, NY
I had no issues here. I came in and got my takeout within 10 minutes. The people are super friendly. I got a 3 cheese penne, my plate of my choice when I go there. I didn’t get to open it for another 20 minutes I was delighted to say it was still warm. Idk how the service is at the table but what I seen from when I went there, it’s pretty good. I’ll leave another review when I get a table there.
Shaney W.
Évaluation du lieu : 4 JAMAICA, NY
for now I am too excited to go to Applebee’s on Mondays after five its 6.99 burger and fries with unlimited refills and it falls into happy hour so cheap Heinekens and bay breeze are 4 bucks yes its well but I don’t need much I barely make it to dessert. My family is cracking jokes and all smiles within 20 minutes. we go in like a commercial.
Leslie K.
Évaluation du lieu : 5 Laurelton, Queens, NY
Love you Fran Patrick. Myra Kimchoy!!! And of course Richard !!! You gotta come see them your have the time of your life. I love my French onion soup and my Cesar salads and they make sure I’m taken care of …
Mariah B.
Évaluation du lieu : 3 Rosedale, Queens, NY
Don’t we all love at least one thing from Applebee’s? The sweet potato fries are off the chain ! I came in here with my friend to grab a quick bite to eat after walking all over Green Acres mall. We were not instantly greeted, but they finally noticed us standing in the waiting area, we were. There was no wait. We were seated within minutes. Our waitress was very nice. she was attentive, and gave great suggestions because I was picky. I had a Sangria, it was way too sweet, and tasted more like juice than wine. The sweet potato fries I had got as an appetizer came with four different sauces. and OHMAN they are good. I had to order some more. I made my friend order a burger because when you do, you get unlimited sweet potato fries. Amazing. For my meal I got the salmon which was exceptional. The plating could have been better. but eh, whatever, I had fries. I would come back, not to sit and eat, but to take out some sweet potato fries. I would recommend.
Kimberly S.
Évaluation du lieu : 1 Valley Stream, NY
I wish that I could choose negative stars! Me and my friend went to eat there today and our server was ok but the reason why I want to give negative stars is because they served me RAWCHICKEN!!! I couldn’t believe it. I ate one and noticed that it didn’t taste like usual then I ate another one and I immediately spit it out because it was so slimy in my mouth! I asked for the manager and her name was Lindsey, I told her I was served raw chicken and that I ate a piece already and all she could tell me was sorry and that I can’t get sick off of one piece of chicken and if I wanted another batch! So after she took my tray away my entrée and chicken came out at the same time… This time cooked thank God! When it was time to pay I see that I was still charged for the chicken… this was so crazy to me she should of made sure that that was at least taken care of! I had to request that be taken off the bill and she took off 5DOLLARS!!! I then complained to another manager and he did nothing about the situation… I am very disappointed with the service I got today. Such a shame how they handled this situation!!!
Crystal C.
Évaluation du lieu : 1 Hollis, NY
Decided to come eat here because of my mom. we were waiting about 10 minutes and were never even acknowledged. Didn’t even get asked if we wanted a beverage. I haven’t gone to Applebee’s in years and honestly this was THE worst one I’ve gone to since I can remember. Not sure if they were understaffed but regardless we left and no one even asked what was wrong or tried to stop us, I’d blame that on the manager. Horrible customer service and I didn’t not see one staff in there that looked pleased to be there. I’m new to the restaurant business so I know a bit and see how things should and can be handled. Never coming back.
Stacey J.
Évaluation du lieu : 1 Brooklyn, NY
Disgusting food and a waste of time. I usually love Applebees. This place is understaffed and managed horribly. My boyfriend, daughter and I came in last week Sunday 3÷8÷15 for dinner around 7:30pm, we were told it would be a 15⁄20 min wait. This was fine since every other place was an 1 – 1 ½ wait but thinking about it now I should’ve left. After about 25 mins we were seated, while waiting we figured out everything we wanted from drinks to food so we can be in and out. The waiter came and we ordered everything we wanted. He bought out the appetizer and kids meal pretty quickly(8pm) which was fine since our daughter was really hungry. He then bought out the drinks and then it went down hill from there. We waited almost another 30⁄40 about 8:40/45 before our food arrived but that was only after our server finally passed by again and said«wow they didn’t bring out your food» then ran to the back. I’m assuming they forgot about us and just tried to whip out the food as fast as they could. I ordered the 3 penne cheese i believe and it looked like they just threw everything on it, the cheese was cold and the penne wasn’t cooked. My boyfriend got the steak the vegetables were horrible and wasnt offered steak sauce. The waiter tried but he didnt succeed and it wasnt all his fault the store couldve supported him more.
Michael P.
Évaluation du lieu : 1 QUEENS VILLAGE, NY
Dirty, sticky menus and bar top. Inattentive staff, long wait for appetizer. Service has declined since last time I was here.
Shanay R.
Évaluation du lieu : 1 Elmont, NY
So 1st bad experience, I walked into this AppleBees and the hosts were all sitting down I thought I had to seat myself when a host finally came she walked us to our table with no words. after we were seated she told us who the server was. 2nd I received my food Shrimp scampi linguini and the shrimp was clear. I kindly sent it back because it was under cooked. I received my second dish and the shrimp looked exactly the same. I was starving and didn’t want to wait so I ate what I could. 3rd I asked to speak with the chef. I already paid so it wasn’t to get free food just to let him know that the food wasnt full cooked. The chef told me «it won’t do anything to you to eat raw shrimp«at that time all I could do was laugh and leave. I realized that this store doesn’t care about service at all. Positive The server was great. Very helpful.
April D.
Évaluation du lieu : 1 Valley Stream, NY
Stupidest Applebee’s EVER! 1. HAIR in food. Showed waitress and she stated it was cotton from the cook’s apron. 2. Food was cold. Told waitress and she stated it was the same as everyone else’s that comes out from under the warmer. 3. Roach on ceiling behind my companion. Showed the waitress and she says, «Oh shit, I can’t even argue with that one.» We left hungry and refused to even pay for our drinks. This place deserved a «D» grade in their front window. Gotta respect the waitress for defending her job ’til the death!