TGI Friday’s

Worst experience ever ! I waited nearly 40 mins for my food and guess what I had to leave it behind because I was in a rush ! I left with out even getting my food. Never coming back here again

The wait time wasn’t bad even though there were plenty of tables within sight that were available. There was 6 people in my party and it was about 8ish not to bad. Our waiter Chris came to take our order he was knowledgeable about the food offered suggestion’s he place our order and we never seen him again until our food was done. My mom’s glass was broken my dad received the wrong food which belong to another table an when we informed the now new waiter he took th plate and gave it to the correct table (nasty) over all the food was good the cracked glass was changed. Finally Chris came back how was everything? He didn’t know I’m a Unilocaler lol no big tip because I wasn’t sure who to tip never seen the sam person twice… to think I never did receive my water.

I’m shocked I didn’t do a review for my neighborhood TGI’s.
I appreciate this TGI’s restaurant because it’s conveniently in my neck of the woods.
I’ve never had a problem with this location and I hope it remains that way.
In SOME instances they are slow but try sitting near the bar. It goes by quicker.
The food is always fresh in my opinion. I’ve never had bad quality food from them. The drinks are always on point. They have great bartenders.
The staff aren’t the best, meaning they don’t have the best attitudes but it’s not horrible either.
I would return and I do recommend

Went on Saturday evening, waited about 25 min to be seated because we wanted a booth. Waited for a waiter for about 10 min or so to take our order. I ordered a drink and it was brought after food was brought which I personally didn’t like. I rather have my drinks before I eat.
The food was made quick didn’t wait long. The food was okay, nothing special. (It’s Friday’s after all nothing special).
Overall we were content with the dinner. I would go to this location again.

If I could give a zero stars I will. I came in there tonight for take out. The service is completely horrible. They took forever for someone to take my order for a take out??? After finally someone came to take my order it literally took 30 mins to get my food. And when I finally got my food it was ice cold. I am completely pissed off and disgusted with this place. I will never return here again!!!

Oh man, What a major disappointment! This place has gone downhill. The food was decent but the service was a hot mess. It started with the host. One host was very friendly but the other two stood there looking confused on what there duties were. I took a major glance around the restaurant and I saw that there were so many tables that were available but somehow my little party of three was on a wait. We decided to go to the bar and order a drink but were quickly let down when the bartender with a short tomboy cut said that we were not allowed to order with the bar and then go to a table. So we went to the last empty table in the bar area and to our surprise we were accompanied by a sticky Cinnabon box that was surrounded by gnats. We were turned off and went back to the host stand where we were eventually sat and waited no exaggeration 20 minutes to get acknowledged. We told the server the area we were sitting at was chilly and asked if we could move to a booth and she said it was okay and didn’t even tell our new server we were there so we waited an additional 15 minutes. The host even came up to us before our new server and said «who told you yall can sit there»? Rude much?! Anywho our server struggled the entire time with bringing our drinks from the bar, giving us share plates and proper set-​ups, to clearing off or table. Our drinks were also terrible! We ordered Blue Rita’s that came with a shaker that didn’t even open and were so watered down I had to send them back. I spoke to the manager who gave us come back coupons but why would we want to go back there? There’s a better Fridays in Rockville centre. It was truly a shame to witness a place that I use to frequent go to shambles. They need new employees fast!

Food and service guy was good, food was prompt. Only 1 bar person on, didn’t get my beer till main course had been served.

I’ll preface this by saying I don’t like chain restaurants and I don’t like TGIF Fridays but I like this location. I’ve been here previously when they were newly renovated and had a good cocktail. The staff here have gotten a lot better with customer service and the menu has improved.
I really dread coming to this mall closer to the end of the week. Crowds by the masses flock to dine at the nearby family chain restaurants and that’s not really my flavor. It was Thursday. Groceries were low and I was much too tired to cook and didn’t meal prep so my girlfriend wanted to grab dinner with the kids. She promised that T.G.I.F had cleaned up their act and the menu had new pages and she was right. It took us at least 20 minutes to decide on our dinner entrees. The new 427 menu features small portion entrees for small prices. It featured my favorite T.G.I.F app the notorious Green Bean Fries for $ 4. Battered fried Green Beans with a Wasabi dipping sauce. My favorite for years. I have been watching my calories and dieting so nothing on the menu suited my interests except salad. However, as I was studying the Grill section of the menu the Chicken and Spinach dish caught my eye. Served in a Iron skillet with Miso oriental soy sauce, onions, Yellow Squash, mushrooms (which the cook forgot), sautéed spinach and grilled chicken breast topped with Sesame seeds. A delicious cherry tomato and mozzarella salad is served tossed in Balsamic vinegar. This dish was… a party on my palette. VERY FILLING. All at 440 Calories.
I highly recommend this item. I topped off my dinner with the half size Brownie Obsession. Vanilla icecream, walnut topped brownie. Warmed accurately and the combination of the cold vanilla ice cream was heavenly. Perfect portion control for $ 4.
The bar is great and now that the food is good, I will be back. Our server was a sweetheart and the manager Issac made rounds to every table. I most definitely will come back.

The service SUCKS. MAD RUDE… Dj on a Wed is cool, the food is decent. But attitude is everything. Customer service is trash.

The service is horrible here we waited over 15 minutes to be seated when our host told us 5 and it wasn’t packed after being seated we waited another 20minutes to be greeted. The server had dirty hands… I won’t continue just don’t waste your time!!! Terrible customer service???

Ok I felt like I should have just when to McDonald’s. Friday’s you guys really need to do better

Noisy. Not everyone enjoys sports. Offer other shows, maybe some movies. The volume doesn’t need to be ear splitting either. Could barely hear myself think. It’s bad enough that the customer noise level is full of uncouth people with no manners for their surrounding diners by shrieking and yelling like they’re hanging out on their porch but to compound it with a live sports event (football, in this case) is just not customer friendly or savvy.
Messy crumbs on booth seat, ugh.
Took 7 minutes from the moment I was seated by the perky and pleasant hostess to have a server introduce herself and offer a drink.
Waitress forgot to give me the flavored mayo on the side I requested. **When I requested refills of my fresh brewed iced tea, she kept giving me the same glass. Not a fresh glass. I’m eating a messy burger; it’s going to transfer to the glass, no matter how often I wipe my fingers. Having to touch that was creepy and not appetizing.**
Burger was overcooked. I requested medium rare (warm, red center), received barely medium (light pink). Skimpy on the crispy cajun onions. Iceberg lettuce? Really? In this day and age when Romaine is so easy to procure and provides a better experience. Chipotle mayo and beer cheese coupled with my hunger saved it from being sent back.
Mind you, the burger was tasty. It just wasn’t up to snuff with what I’m used to @ TGIF’s.
Fries were dry and barely warm. Like they had been sitting there. Not fresh.
My server was a sweet gal; friendly, forthcoming with suggestions, quick on the serves and bringing me the check.
Let’s face it though… It’s attached to the Green Acres Mall. They judge their viability according to volume and not individual satisfaction. If you’re all scooby with that? Have at it. They lost my business due to inept kitchen staff. I can even forgive the server her faux pas as I attribute it to her young age and the busy hour. The rest is sub par service that I will avoid like the plague.
Had to edit this review to update a detail. One of indicators that a chain pays attention to their business is «the little things».
Bathroom. I’m not handicapped but use that stall wherever I go because it’s roomier and I’m finicky about comfort. This one was set up for family use (fold down diaper table). Said table was stained!!! I don’t have children but am horrified on behalf of mothers that would need to use this feature. No paper seat liners!!! It’s a handicapped stall. Do the proprietors actually expect a wheelchair bound customer to hover over the bowl? Not to mention the smell. Granted, the floor was clear of debris but it had that odor that indicated they only cleaned it once a day at beginning of shift and didn’t use bleach to disinfect it. GROSS.

one of the better TGIFs in my opinion. I always get seated almost immediately and service is ok/​good

The waitress Mendy was what gives this review 3 stars she was excellent… Ordered Ny strip steak (10 oz) … It was dry and tasteless-​had to dip every piece into JD sauce. Mac & Cheese was tasty to my surprise … Had to wait for a while (because we wanted a booth —there were booths there the host just didn’t want to clean them for us to sit at a booth) Drink was good as well … Had to wait a while (longer than usual) for it to be made.
Overall it was a good visit, will I go back yes, how soon? Not sure but not in a rush…

The bar is great !!! Always fun cause they make it fun. Enjoy the music when the DJ comes and the crowd does too !!!

Chipped dinnerware… Dirty plates… Waiter forgot we ordered. Party of 3 only one meal came out. Had to ask someone else for our food because he was no where to be found. No water after we sat for over 15 min. Wet floors… Terrible service… Shut down asasp… Worst Friday’s I’ve ever been too!

AVOID THIS LOCATION! CORPORATE OFFICE NEEDS TO CHECK THIS LOCATION!
I stared at my food for 10 mins because I had no silverware. Sat for OVER 30 minutes before receiving my drinks AND Then the server forgot part of the order. Not even a glass of water while waiting. Seems like if you’re not sitting at the bar, you don’t get quick service.
We were going to order more than appetizers but service is so bad we left it at that.
The corporate office needs to send someone to view this location. It’s terrible.

Not the best TGIFridays. The staff needs to work on their communication skills amongst the staff. Very confusing and ended up leaving before even ordering. Proceed with caution

I love TGIF’s however this visit changed a couple things for me .
It wss rather rainy and yucky but my cousin and I decided to get drinks. It was super packed so we opted for the bar. It was uncleaned and they were clearly backed up. The bartenders took 17 mins to clean the bar before they even acknowledged us.
We placed our orders and the drinks came 10 mins later. We had the Barbados Rum Punch and it was underwhelming. Had absolutely no kick. Sitting there waiting to place our food order was the real show. First we witnessed one of the bartenders wipe her hands in her pants after itching her hair and then she grabbed chunks of pineapples for garnishing drinks. Yuck!
Then the other was constantly cursing at eveyone in her sight. It was super uncomfortable. The whole vibe was wrong. Idk about you but when I sit at a bar, it’s for a good time. This visit certainly was.

I have never ate something and wished I ordered Chinese Take-​Out. Never I tell you. My waiter seem like he was a customer himself. Did not clean our table and it started to look like a mess. I don’t understand the waiters at Fridays. They complain about work, but when its time to work, it seems like they are lack in effort. Things that I observed: 1. My waiter did not introduce himself. 2. Didn’t tell us the specials 3. Didn’t even give eye contact. 4. Only showed effort when he received the tip.