Hancock Fabrics

While this store doesn’t have the largest selection of fabric in the area, the employees are always nice. That matters a lot to me. The manager at the nearby JoAnn’s, where the fabric selection is larger, is horribly rude and earning a reputation for being a b*tch, and she has been running people off. But at Hancock, the people are nice. I do wish there were more buttons and fabrics, but it is a small store, and I’d rather have a smaller selection than none at all.
The store was obviously laid out when the area was less populated. There are two cut tables and two cash registers. This limits how fast you can get in and out. Since it’s hit and miss on how busy this place is, to be honest, it wouldn’t be worth it for the store to staff four people. It’s a very small store, and there’s as good of a chance that there may be only three other shoppers in the store. So while it can be a pain to wait while one of the two employees there cut someone else’s fabric while you’re at the register, it’s forgivable. It really is. Seriously, think about how foolish it would be to double staff for the hour a day it might be really busy. There’s a better chance you’ll be the first person at the cut counter and helped right away, and then checked out by the same person immediately after, as there is of waiting five minutes, which is a much shorter wait that the two JoAnn’s in town, where they have have a couple cashiers, but a line 20 deep.
Since this is a smaller store in a location not on a main drag, the people who work there are genuinely interested in what you’re working on, and will remember when you come back, and they’ll remember you, and if you bring your kid, like I bring mine, they’ll remember.
So, even though this place can cost me 10% more than JoAnn’s, I gladly give them my business. There’s always the internet to order silks and other things, and at a better price than even JoAnn’s would dare to do.

Although this is a small store it has a little in every category you might need. I find good bargains on fabrics. I don’t knock it for being small. The same way I don’t knock Ace hardware for not being Home Depot. If I want a gigantic selection or a specialized item then I would go to a big box fabric store.

I live in the Hazel Dell area so this is the closest fabric store by me. EVERY time I go in there I tell my self I will never be back. The selection is poor, the employees are slow and NOT helpful. They charged me twice one time and couldn’t refund me. She had to call corporate to ask how. I had no answers for 2 weeks and then all of a sudden my bank account has been credited. At least I did eventually get my money back, but I had to pester them and keep on them. Another time I went in and just needed some felt and ½ yard of material. She proceeded to cut it (horribly) and didn’t fold (she waded up) and then her non friendlily self said HERE. Come to find out, the cutting area was full of glitter. I didn’t buy the piece she cut and i left my felt there too cuz there was glitter everywhere. Another employee comes to help and processed to cut me another piece… in the glitter. Seriously? I just walked out … And told her i am done. Maybe I had a bad day, but every time i go their, something goes wrong. AND I WILL NOT BE BACK. I will go out of my way for now on to go somewhere else. THAT place is pathetic. Should be shut down.

i wish this store was bigger. the selection of fabrics leaves one bereft of satisfaction, while the remnants bring gladness and joy. Strange this mix of opposites. I would continue to speak about the excellent selection of patterns and threads, but I am drowning in pretention right now. Maybe latter

Great spot to pick up craft supplies. Get their saver card to save a little dough.
My mom and I pop in here frequently seeking supplies for various craft projects. They always have a large selection of fabrics, notions, parts, supplies, sale items and more. We’ve found the staff to be friendly and helpful.

Hancock Fabrics is a chain store. With that said, I expected a big box store feel before I headed there. To give you an idea of the size of the store: the store takes up 2 – 3 spaces in a strip mall. Selection is decent: they have a little bit of everything. Their fabric quality is pretty good, but the best part is their clearance inventory. If you really don’t care about how your fabric looks and want to pay about $ 2 – 3 a yard, this is a good place to go for their clearance stuff.
The service level is random. Sometimes they’re prompt while other times they’re slow. Their staff seem to be poorly trained.
If you want good prices and sales and you’re tired of Jo-​Ann but you don’t want to drive to Fabric Depot in Portland, this is a good place to at least go look. Don’t expect designer fabrics here or someone to explain something if you have a question. There’s a trade-​off for the cheap prices: you get what you pay for.

This is an older fabric store with a limited selection. The staff is sparse and uninterested in providing assistance to any of the unfortunate shoppers. We landed here out of necessity… we needed embroidery floss.
We waited at the register for 8mins. with no one even a little bit interested in taking our payment. I actually wondered if I should just leave with the floss. Eventually, someone begrudgingly arrived at the register to take our money.
I actually asked if there was a bell or something I should have done to get help at the register. I was told «No.» Apparently, shoppers are subject to the service whims of the employees. I can’t recommend shopping here. I’m not certain they want customers.