Unfortunately, we were not pleased with our photographer, Monique. Out of the 19 photos that she took, only one was suitable. It fact it was quite good but we were disenchanted with the other 18 photos. The sales person, Buffy was equally inept. I had to ask for«Portrait Perks» which was a $ 29.00 add on but paid for itself with discounts. we also had to remind her of a another advertised discount. She seemed in a hurry and highly stressed out. On top of all of this she had offensive bad breath. We have been going to JCP Portraits annually for six or seven years and this in the worst portrait sitting experience to date. In the end, we spent $ 107.00.