Bonefish Grill

Weird customer service. But the food was really good! I got the coconut shrimp which was yummy. And I got some dessert too which was okay.

Great haddock special…
Awesome Norwegian Salmon special.
2 French Rose’
They should improve mashed potatoes.

Have eaten at Bonefish many times before and love it but was tempted to finally leave a review based on my last experience with the manager. I called 2 weeks in advance to make a reservation for a party of 10 for a Saturday night. Over the phone I was told that there was no room for a party that size. Decided to go in person and see if I would have better luck there because I was trying to arrange dinner for a friends birthday.
Met the manager Kirk and he took the time to literally rearrange alot of the reservations for that night to accommodate our party. Thank you Kirk for making that happen!

Our waitress Alisha was awesome. We had the ahi steak with mango salsa jasmine rice, green beans, bang bang shrimp with sauce on the side. Had a nice Malbec and a nice Mascato. Also enjoyed the blackberry smash non-​alcoholic drink. For desert it was the Jamaican coconut pie and two orders of the amazing chocolate crème Brule. We went early at 4;30, which I would recomemd. We called the day before and there were already no reservations available between 5:30 and 7:30. You certainly want to call ahead.

Customer service has always been lacking here. Normally sit at the bar and wait staff there are not exceptionally friendly. Tonight, they were out of my first two choices for side dishes. Rice was cold. Salmon was very good however.

THEY ARE NOW OPEN FOR LUNCH «EVERY DAY» FOLKS!!! I just found that out and am happy to report it. My best friend treated me here for lunch yesterday and recommended the taco with bangbang shrimp, and since I am already a lover of that appetizer, I thought I would give it a try. The $ 9.50 price also included choice of soup. I had the corn with crabmeat soup and that was great. But the soft tacos (you got 2 — I had to take one home, it was so filling) were amazing! Definitely would order that again. Now that I know they will be open for lunch, it will also be an opportunity to frequent this restaurant more often. Good going, Bonefish!!!

You have to order the bang-​bang shrimp
Appetizer. Just great! Other dishes to try are like the grilled grouper with crab meat on top and salad with grilled salmon. It can get busy and they only take so many reservations at dinner, but they will still take walk-​ins.

Awful! Ordered A medium rare steak that came to our table just about raw
We had to send it back twice and they still made us pay
I ordered a filet and they brought me a sirloin
Kobe burger raw with no flavor
Took forever
We are done with Bonefish

Food was OK but expensive. Waiter was good. Wine was overpriced at $ 9.70 for a decent glass of chardonnay. The ambience was awful — loud rock music, bright lights, noisy fellow diners. Will not be back.

Tonight’s meal was absolutely perfect. Probably one of the best meals we’ve had lately.
Our server was Josh. He explained how everything was cooked and was happy to take make changes based on preferences. For example, fried vs baked vs broiled.
We ordered dessert and he took into consideration possible dietary concerns of an older guest. He explained that one topping on the strawberry shortcake was very high in sugar and offered to have it put on the side. Altogether a great experience.

I wish there was a half of star. They would earn that for still having food to prepare. We got «what was left». Overpriced and we were so underwhelmed. Servers were rushing around finishing closing work and loudly (in the middle of dining room) talking about there plans for after work. Waiter was nice enough… seemed embarrassed by the behavior of his less than professional coworkers. Will not go back.

Been to this place 3 or 4 times.
It is a nicely designed place with very
good service and good food.
But I do have a very BIG complaint.
For paying these high end prices
the Portions are consistently
EXTREMELY SMALL so I always leave
feeling like I was taken advantage of.

Four of us went last night. It was snowbird season, so reservations were necessary. Pleasant service even though it was crowded. We only ordered main dishes and glasses of wine. The meals came with a hot loaf of bread and we were given an additional one promptly when we asked for it. Total bill for four was around $ 100. Both people who had the pecan crusted parmesan trout really liked it. My husband had the shrimp tacos which he thought were excellent except he would have chosen to ask for the sour cream on the side if he had known. I had the Seared Tuna Bowl with avocado, jasmine rice and a passionfruit salsa which was outstanding… a good amount of tuna and very reasonably priced (about $ 13). It was more than enough for a full meal. We found that wine by the glass was much more reasonable than a bottle unless you want an upscale wine.
It is a good choice for a nearby restaurant (5 minute drive) to the local cinema (Galleria 12).

Food was fine but service was POOR
We (party of 4) sat at the bar and were basically ignored by a grumpy bartender, the bearded one.
We finally got a drink after that waited and waited to place a food order, which we did. Asked if we wanted bread we said yes.
The food was delivered separately over about 15 minutes.
As we were paying our tab the bread was delivered which we obviously refused.

Took my husband for his birthday. Our waiter, Jake, made excellent recommendations and we were not disappointed. The Ahi Tuna was best my husband has ever had. The broccoli was seasoned perfectly. We will definitely go back to this location and request Jake!

The Food was pretty generic and the wait for it was even worse. Maybe it was the location, I am not sure. But I don’t think I’ll be going back anytime soon.

Our group arrived at noon on Sunday. It was so dark I thought it might be closed. Not crowded which could account for the cold. Tables and chairs were tightly packed. We got our menus and drinks quickly. Then nothing. At 12:45 our orders were taken. At 1:20 we asked when we might get our food and 2 waiters and the hostess came to out table and rudely asked «What do you expect with such a large crowd.» There were 12 of us. At 1:40 our food arrived. I ordered the California omelet. The asparagus side was good, the omelet filling tasted old, like bad breath.
We are a group of polite, friendly people who meet once a month for Sunday lunch. Bonefish will definitely not be revisited.

3.5 stars for service. Food was dropped off. Checked on once. Very busy for a weeknight due to the number of snowbirds.
4 stars for food. was very good.
4.5 stars for ambiance.
It was a great birthday treat. They have specials on certain days.

it must’ve been an off day. but the word «busy» is unacceptable in any service industry establishment.
i flew in from AK to grab a bite with my sister and two girls. i showed up a little late, but if i were on time, there would’ve been an incident. from what i understand, my sister and her fam frequent this place often and are on a first name basis with a few of their servers.
i can understand a wait of 30 – 45 minutes of a «busy» day/​night, but to have an inept hostess who doesn’t take names down correctly or use their own paging system is f’n stupid. that being said, the hostess. i believe her name was candace, sat numerous parties that arrived after my sister and her two little girls. yea, if i were there when all of this happened, i would’ve ripped her and the manager a new one. the server, nathan, was pleasant and checked on us frequently but was not overbearing.
i don’t ask for much from any establishment except good customer service. the food was bland, the drinks were weak, but i come for the service. poor service reflects poor management.
i honestly don’t know if i’ll ever eat here or at any bonefish again. i boycotted applebee’s for 10 years, i don’t see why i wouldn’t here either.

Service is snooty, but I guess they can afford to be! The food is right on every time we go.