Watch Doctor Inc

My Cartier Tank Francaise needed a battery replacement and after reading the solid reviews on Unilocal and visiting The Watch Doctor’s website, I thought I would try this place. Vlad replaced the battery right away and water pressure tested it. It cost me $ 15 for the battery and $ 30 for the water pressure test, which was optional, but I wanted to make sure the watch was sealed properly. I also brought in my son’s Kenneth Cole watch which had a broken stem. Vlad put in a new stem for $ 25. The entire visit took about 10 min. I chose this place because of Vlad’s experience but also because he does all the work on site. Nothing leaves his store. And you can see him work on your time piece since his work desk is just inside the service window. Vlad was friendly (and funny, as noted in other reviews), and most importantly, he did a great job. I recommended him to a friend with the same Cartier watch who also needs a new battery and she’s going to visit him next week. I highly recommend Vlad.

This is one cool place, i have been here twice in the last 5 or 6 months with a few issues on Citizen and Movado. Fixed promptly and very reasonably. A selection of antique /​vintage clocks is there too. Many modern watches also sold. Highly recommended.

Vlad is awesome! He is fair, honest and customer service oriented. I’ve had batteries replaced in two of my watches on two separate occasions while I waited and it was done right and in very little time. You cannot go wrong with his top notch service. He will always be my go-​to guy for my Tags! Thanks, Vlad!

Great service at the Watch Doctor. We’ve taken a number of watches to WD for batteries, evaluation and repair. We really enjoy being able to discuss the repairs on site and most of the time work can be done while you wait.

My watch that hadn’t worked for months was working within minutes of visiting. Professional, funny and so nice !!!

I was looking for a place to get my favorite watch repaired, and I saw a lot of positive reviews for The Watch Doctor. I decided to give it a try, and the reviews were right. It took only 10 minutes & my watch was fixed. Great service & good price. I will definitely go back again!

Vlad left a great impression with me this morning when he quickly replaced the battery and pressure tested my Lumi-​Nox divers watch. This was the first replacement of the battery after a battery replacement store at Gurnee Mills was unable to open the sealed watch and urged me to send it back to the manufacturer for a new battery. In looking up the manufacturer on-​line I came across Watch Doctor Inc and decided to give Vlad a try. Within seconds with his bare hands and a small tool he opened the watch, replaced the battery, resealed it, and then pressure tested it to ensure it was water tight. I was out of the shop in ten minutes, and am delighted that my trusty watch is back in action. I’ll be bringing more watches to Vlad for repair and encourage everyone I know to go there too. Quality service, fast, and at a good price.

I bought my fiancé a Tissot watch for Christmas this year and he needed to have some links removed. I did a little bit of research on Unilocal and stumbled upon Watch Doctor. The reviews were almost all very favorable and their website was very informative as well. I liked that all their work is done on site. I passed along the information to my fiancé and he decided he wanted to go with them since he wanted to keep his business local.
We visited on a Saturday afternoon around 2:30/2:45. We were greeted right away by a friendly woman who asked my fiancé what work he needed done. He told her he needed links taken out of the Tissot watch and a battery replaced on an older Coach one. He explained that the second hand was skipping every four seconds. He originally thought it was broken, but read about it online and realized that the battery just needed to be changed.
The woman had him put the watch on to determine how many links to remove. She then took both watches into one of the back rooms to work on them. The work was done very quickly — under 10 minutes!
The owner and the woman had him put the watch back on to determine if any more links needed to be removed. They told him that he could come back and get more removed or added, free of charge, if he decided he wanted to wear it looser/​tighter. Total for the services was $ 30.
Also, the owner told my fiancé that he could give him a good deal on a watch if he wanted to buy one for me. They have a small selection of Citizen watches on display. They also repair clocks and buy jewelry (in case you’re looking to make some extra money).
Overall, my fiancé and I found the owner and woman to be very polite, friendly and knowledgeable. Their work was done well and done quickly. We definitely will visit Watch Doctor again for any of our watch needs in the future.
If you have a watch or watches that need to be serviced, skip the places in the mall (it’s crowded this time of the year for the upcoming holiday anyway) and check out the Watch Doctor.

Went in to have 3 watch batteries replaced. Very quick and friendly service. The price was great too! I would highly recommend.

Would not service my genuine Rolex watch because it had an aftermarket diamond bezel… very poor customer service

I went to see Vlad at the Watch Dr on a recommendation of another watch collector buddy of mine. I have been looking for a solid in state place to do typical maintenance on my watches for quite some time as sending them out of state was always a hassle for me plus it could take months to get a watch back.
I brought in a Bremont Supermarine to have a complete overhaul and cleaning done. I was shocked to see that it was only going to take 7 – 10 days. I am used to sending watches into the manufacturers etc and it taking 4 – 7 months. Vlad was a really cool and funny guy. He did a great job on my watch and Viktoriya shipped it back out to me when i was complete. They packaged the watch up so well that it could have survived anything while in transit back to me. I appreciate the fact that they took such care when packing the watch back up. The completely water tested and timed my watch back into COSC specs after the service.
I will be using them again, as they were great people and know their way around true mechanical/​automatic watches, whereas most Watch places can only change a battery in a cheap quartz watch at best. These guys can do that too, but they are the real deal when it comes to servicing watches that are not battery/​throwaway varieties. Awesome find and very happy my buddy sent me over there. Us watch collectors are a odd bunch and generally don’t trust our high dollar pieces to just anybody. Watch Dr, will get my Biz going forward.

Great service! In and out, changed watch batteries very quickly. Good price. Watch Doctor was very pleasant to deal with.

Excellent experience!!! Service and quality of workmanship blew me away. Highly recommend the Watch Dr.
I brought a watch band that was slightly large for my watch and he had no issue installing it, which was not the case for another watch store I brought it to.
Thanks Watch Dr! I will definitely bring you more business in the future.

I walked in and had them inspect my inexpensive digital sport watch that was not working. They opened it up, reset the unit, resealed including water resistance (done immediately on the premise). Unfortunately the watch still was malfunctioning and it was not fixable by the store. They would not charge for their service despite having spent time working on it. I will go back with my higher end watches for repair or maintenance.

Don’t usually do reviews but this place deserves one. Brought my Hamilton in because it ran too fast and I needed a new band. Quickly repaired. With the band they even used the Hamilton clasp, changing out the new one. I did not know they could do that.
Watch froze. Returned and it was fixed at no extra cost. Great job.

Needed a battery for my Movado. I walked in expecting to have to leave it for a few days. Instead, I was greeted immediately, asked if I needed the watch resealed to continue water resistance, and in 10 minutes the job was complete. This place is a gem! No more mall repairs for me.

So delighted to have discovered this shop. During my lunch hour today, I brought 3 watches in for new batteries and they were ready in a few minutes! Quick, excellent work, great location, easy parking. Highly recommend!

Vlad is as good or better than everyone says he is. Fantastic customer service, very knowledgable, excellent prices and he’s funny to boot! I brought four watches in for battery replacements and he had them all replaced and sealed within 20 minutes and even set the time on them all too! He has my business and I’ve made sure to tell my friends about him! Vlad is the watch doctor!

Vlad took care of fixing my watches on two occasions recently and did a great job both times! Lots of battery replacements, but he also shortened a metal watch band that another place said could not be shortened. With Vlad, no problem on that. He also made sure they were all water-​tight after opening them up to replace the batteries. Am so glad I found this place! He is much more reasonable than where I used to go, and fast! He’s won my business from here on.

What fantastic and quick service! I needed a battery change a nice watch and most places that I called said that they need to send it out and it would take 4 – 6 weeks and cost $ 50+
Not the watch doctor! My battery was changed and resealed in about 10 minutes for $ 35…WOW!
The people there are very knowledgeable and sweet — overall a great experience!