FedEx Office Print & Ship Center

The ladies at the counter are always very helpful and polite. I put in the order via email and in less than 10 minutes I get a call saying it’s ready for pick up — and they’re never small jobs!
Doesn’t seem to be a busy location, probably why the fast service. Which works out great. Yay!
Oh, and they are always able to give good discounts (especially if you have an account with them) :)

I have been here 3 times to run copies, laminate, and fax. Everytime I go there, it is the same mess. There always seems to be ¹⁄₃ of the workers busting their butt to help everyone in the store while the other two play around and even go to the back of the store ignoring customers. What gives? Today, the associate who was helping another customer had to call another associate from the back room to come help me. I thought this was just a fluke, this cannot happen everytime, but I see from my 3^rd visit that it is consistently unprofessional. Including the topics of conversation of these workers in front of customers. I appreciate the associates who actually do their job there. The manager seems like she is the very instigator of this unprofessional behavior. This is the last time I will visit this store.

This place sucks! I went there to send a package, I walked in and saw this employee doing nothing. As soon as I said that I wanted to send a package that’s when she starts scanning boxes that were delivered to their branch, how rude! She made me wait almost 10 mins scanning boxes before she could even get to me and I was the only one there! There’s always an issue like this whenever I go there. Another employee there seems like she doesn’t even want to work there and doesn’t even show good customer
Service. She’s always frowning and doesn’t really even show concern or want to help you! I’d rather driver farther to another fedex or to the nex then to ever give them any of my business here. Sorry to say but they are just not friendly.

Convenient location to make copies when I needed them, so they get props for that.
However, they lose stars because we were the only people in the store and the clerk did not say a single word to us the entire time we were in the store. Granted, you don’t NEED to interact with someone to complete a transaction while in a Kinko’s. However, a hello or a thank you or a can I help you with anything is alway appreciated — if just because it helps you feel like you are a human being.
Come here if you don’t need any help to do what you need to do.

In and out!
I placed my order via email and received a response within the hour that my order was ready for pick up… fast!!!
A nice lil shop tucked away in the Pembroke section of Virginia Beach.
When I arrived, I only saw one worker (the same guy that called to advise my order was ready). He must do it all! Well if he does, he did it with ease and a friendly demeanor.
Upon walking in, he greeted me with a Welcome… how may I help you before I arrived to the counter… love it!
I’ll definitely consider this location for future needs :)

Convenient to Thalia and Town Center neighborhoods. Staff was friendly and quickly able to box and ship a number of items while I waited.