FedEx Ship Center

Picked up a great tv at an amazing price only to open the box and see that the screen was all smashed up. Couldn’t get the same tv for the same price so I lost out. Thanks for being careful with my delivery.

I stopped in here to pick up a package that I wasn’t home for which required a signature. The delivery driver left a note stating they’d attempt to drop it off again but being that it was a Friday, I’d have to wait until Monday. Because patience isn’t my forte, I decided to stop in Saturday to pick up my package. I knew the store was only open until 1pm but lost track of time and didn’t leave my house until 15 minutes before closing time. I knew I was cutting it close but I figured I’d give it a shot. I pulled in to the parking lot at 1:02 but went up the the door anyway. It wasn’t locked so I popped in. The lady working (I think her name was Angela but I could be way off) was in the process of closing up shop but she didn’t turn me away; she totally could have but she didn’t. Instead, she helped me and gave my kids lollipops. I thought the customer service was fantastic and worthy of a five star rating.

Rude customer service at the front desk TODAY — 10/​02/​2014 during lunch hours. Thinking about letting corporate know that customers are being told to drive their own cars to the back bay so the the person at the front doesn’t have to lift a finger. Customers are also expected to unload their own boxes onto the conveyor belt. This is a terrible place.