Mattress Firm Columbus Square

Highly recommended salespeople able to multitask… Patrick Spellman is excellent!.. Very knowledgeable & professional… I had gone to a COMPETITOR delivery scheduled 5 days later, 4−8p called 5x running late requested 11p delivery so I cancelled and went to Mattress Firm offered same day delivery and next day service!

I bought the beauty rest black hybrid and we were helped by Chantel. She made the experience very pleasant and enjoyable. It was a super easy process, if you are looking to buy a mattress I would highly recommend this store and Chantel.

It was time for us to pitch our old saggy Sterns & Foster mattress (the Cadillac of mattresses I’m told) and get something new. About 3 weeks ago we went to 3 different local mattress stores (all different retailers) and found mattresses at all of them that we were serious about.
We chose this company/​location for a number of reasons:
1. When we walked into the store we could CLEARLY see the different types of mattresses and their corresponding firmness. This was important to us when trying to decide between 2 or 3 different models. We never felt lost in a sea of mattresses.
2. Our sales person (Deshawn) was interested in finding out what kind of mattress we would be most comfortable sleeping on — not selling us an expensive mattress. He took into account our individual sleeping styles, listened to what we liked/​disliked about mattresses and didn’t try to «sell us» on any particular line or sale item just to make the sale.
3. He advised us about other sleeping products (pillows, covers, etc.) that ended up working well in conjunction with the new bed (I love my new pillows.)
They were willing to work within our budget and thoroughly explained their guarantee. We took a day to decide and went back to Deshawn to seal the deal.
Great experience and I LOVE my new (king size) bed. Well done.

Damian was very knowledgable and helpful picking out a mattress. He provided a lot of options and information and didn’t pressure me into buying anything. He mentioned several deals and even offered me a student discount. I definitely recommend mattress firm!

Michael sold us our mattress, with no pressure and quick transaction. Delivery was very quick. I was not happy with the mattress and they kept their word «sleep happy», the next week I picked out a new mattress and was helped by Shawn and manager Ivan. Again very quick and delivery was next day! Now I sleep great! While I was picking out new mattress Michael called just to make sure all was going well. Great customer service to Up town’s Mattress Firm

Best mattress buying experience we’ve had! We have moved many times and have had to buy many mattresses, but working with Johnathan at this Bedding Experts was a pleasure. He was extremely knowledgeable and asked all the right questions to help us narrow down our search. When I told him I deal with lower back issues and that we had a budget, he showed us the best options for our needs and he let us take our time going back and forth while deciding. We ended up with an amazing mattress and Johnathan was very helpful with payment options. It really couldn’t have been easier! I highly recommend you ask for Johnathan, if possible… he’s our Sandman!!!
Also, we asked Johnathan to make the delivery window smaller since we had an appointment right in the middle of the day. He put a note in the computer stating our situation and the delivery came early, which was perfect! The delivery men even said that they read the note and wanted to make sure they didn’t hold us up. It was so nice that they were so conscientious about it!

Very helpful. Just in for a twin size mattress and possible box spring Didn’t have twin in stock so James called several stores to obtain one for us. He located on at store on Milwaukee and Pulaski. Over there Tony could not have been more helpful. Very nice experience.

We went in just wanting to browse. We were helped by a knowledgeable salesperson, Steve. He took us through their different mattresses in stock, explaining the inner workings and asking our preferences on mattress type, sleeping style, etc as we tried them. We found a mattress we liked and sat down to discuss pricing. I can’t give all the secrets away but everyone knows there is some room when negotiating a mattress purchase. We walked away with a VERY fair price and a few extras tossed in. Steve was not pushy through the process and maintained a professional and friendly attitude throughout. The mattress was delivered on time and the delivery men were working very hard to fit the mattress up the narrow stairs. Steve called to follow up on the mattress and delivery a few days later! A month in and we still love the mattress; we are sleeping better than ever and wake up feeling refreshed, knowing we are getting a better and healthier nights sleep at a great price. If you’re in the area or just looking for a great store to browse or purchase, come here and talk to Steve, the Bedding Expert.

I cannot recommend the Bedding Experts highly enough.
First, the salesperson, Steve, is great. Knowledgeable and friendly, and never pushy or high-​pressure. Really, you’d think it would be awkward to roll around on mattresses, testing them out, while talking to a salesperson, but it wasn’t weird at all! Steve talked to me about a variety of mattress options, features, plusses and minuses, and so on. He even offered to extend a sale price until my husband returned from overseas so we could both try out the mattress options before buying. He also remembered me when I returned a few weeks later. Excellent experience in the store.
Second, the delivery was incredible. The deliverers were ahead of schedule, so they called to ask if they could deliver early (which was fine with me). They came in, minimized door opening and closing (it’s December), were careful about not tracking in snow, and were able to get the new box spring and mattress up my tricky switchback staircase without blinking. They were fast, professional, courteous, and made delivering a mattress and box spring look easy.
I’m almost sad my new mattress has a 25-​year warranty — I’d love to give this place my business again! Excellent, excellent experience.

This place has made me very happy. EXCELLENT customer service, no pressure or up-​selling, and a solution to my squeaky bed issue! I will definitely be going to this place for future bedding needs.