Antonio was a great customer rep. It was very hot in there and I was there for about 45 mins, so that was my only complaint. They ship and pack just about everything! Very reasonable prices!
Charles T.
Évaluation du lieu : 3 Virginia Beach, VA
Customer service is good, place clean and quick service. Only really drop off packages here and do not use there other services, but each time it’s the same result, good experience all around.
Kristine M.
Évaluation du lieu : 4 Virginia Beach, VA
Great service! I only stopped for a few minutes, to drop off a pre-paid package that would be on its way to Texas(a tmobile defective Samsung phone.) Anyway, the guy was totally nice, gave me a receipt, and I asked a question about them selling«just boxes» and he said yes, and even gave me a quote on a box that I inquired about. I’d come back to this location if I ever need something shipped via UPS.
Julio C.
Évaluation du lieu : 2 Virginia Beach, VA
Normally pretty good, but a few issues here today; first, I had an important package to ship. I knew I was going to pay an arm and leg for packaging, but oh well. I asked about first class mail and I was told it weighed too much, so I used UPS ground which was $ 11+ for a 36 ounce package. When I got home, I discovered USPS would have been $ 6 for 2 day priority.(Why lie about the price?). I called to get a refund, and they said no problem but they couldn’t refund the packaging. When I went to pick it up, they had lost it! It turns out they gave it to another customer! After 20 minutes of searching, he walks in with it. I got refunded everything but the $ 1 they charged to actually pack it. I have been charged for blank pages here before, but never a situation like this; telling me the wrong price and then losing my package? Never again.