Jack In The Box

As far as food goes this location is about average. Left the bacon off one burger, didn’t mark any of the boxes so we had to sort through them to determine who’s burger was whose. The drink machine in the dining room didn’t have any ice when we arrived and was never refilled while we were there. The sodas were all flat and the girl behind the counter wasn’t concerned about it.

Average for a fast food restaurant. As far as food goes it’s definitely food. What catches me as a consumer is if I can get good deals. That is my driving force, and Jack in the Box is not really showing any appealing deals for me.

Food was okay and prepared fresh. Friendly staff who will ask if you need condiments like ketchup, soy sauce, etc, even when it’s raining. Drive through needs some overhang when placing and picking up orders because you’re not protected from the rain.

SAT, 4−9−16 at 3:20 pm
Horrible service, especially from Vivien at the front counter!
I waited 12 minutes for my order and Vivien still screwed it up. I order two Sourdough Jacks, two Jr. Jumbo Jacks with nothing but the buns and hamburger patties, and a large fries. I got all my items after an unacceptable wait time, but the Jr. Jumbo Jacks were loaded with lettuce, tomato, pickles, mayonnaise and ketchup. To Vivien: PLAIN means none of that extra stuff other than the hamburger patties and bun.
It’s seems as though Jack in the Box Waipio puts the more intelligent ones at the drive-​thru window since rarely I have an issue with service, quality or wait time at the drive-​thru. But I decided to order in the restaurant itself today and that was indeed a mistake. Vivien needs to be trained in customer service, listening skills and time management or she needs to find a job more suitable to her abilities.
Aloha.

The only thing killing me right now is watching the 3 employees and their manager talk story when my food sitting right there waiting for me. FOCUS ladies!

Slow and bad services. Management dont know their breakfast menu. And management wants argue with me. I bought a Local Fave and paid extra for spam and sausage. I received 2 spams and 2 pieces of Portuguese sausage.. What a rip off. Next time im going to McDonald’s up the road.
Note to Jack in the Box:
Train them to give receipt to customers
Hire employees that speak and understand english
Train them to learn the menus.
Train them not to argue back with customers
Train them customer service
Train them how to smile
If they dont like their Job fore them
Ever employee are replaceable

Worst jack in the box ever. My daughter wanted fries and the sourdough chicken sandwich. When we get home to eat my daughter tells me they gave the wrong order. So now I have an upset kid and food that she doesn’t even eat (pattie wedges and two orders of tacos). What a ripe off! On top of everything else no one picks up the phone! I want so kind of credit back for the difference!!!

Worse experience ordering EVER! I had to repeat myself over five time into the little intercom and they still couldn’t get my order correct. So i then drove up to the window with the hope that they could understand me but still a big no i even said it slowly and repeated it over five times at the window. Order still wrong. If i could give them zero stars i would too bad Unilocal doesn’t have that option.

The staff are pretty cool, especially Cindy, the location is clean and the dining room is a vast hangout area of awesome great for board game nights.
The food here usually comes out hot and tasting great, defiantly better than most of the other locations I’ve been to and I’ll even go so far as to say that this is my favorite location for this restaurant out of the ones that I’ve been to.
But this morning I literally watched as an employee dropped a cup on the floor then PUT. IT. BACK. INTO. THE. CUP. STACK.
Like, seriously?! That’s not even just gross that’s a blatant health violation, and to make matters worse the manager was standing right next to her when she did it, I don’t know if she just wasn’t paying attention or just didn’t care but it has me questioning the base sanitation levels of this location now.
Also, if anyone from Jack In The Box is reading this, the person who dropped the cup wasn’t Cindy, Cindy has an awesome early morning attitude. It was one of the other 2 girls.

Always check your bag! 3 incidents in the past two months, had errors.
Always check the screen of the items you ordered. I received a sandwich wheni ordered a salad.
I was also missing ingredients in one of my sandwiches.
My kid loves their teriyaki chicken bowls, so unfortunately I still have to come here at times.

The best thing about «Jack in the Box» is of course the fact that they are open 24 hours. The food is decent, but the menu has changed quite a bit. One upsetting menu change for me was that they no longer serve «Mozzarella Sticks». Yah I’m one of those people that come home late and say «I want cheese sticks at 2am! The prices did raise slightly as well, but that is expected everywhere as time passes. The bright side is their new «Munchie Meals» that offer a deluxe sandwich or nuggets with «halfsie» fries, two tacos, and a drink for $ 7.00. Still a good place for all those late night munchies!

I like jack in the box food. Walked into the waipio location at 12:30 in the afternoon on a saturday. One cashier, 5 people in line. She took my order quickly, but then I waited 9 minutes for my food. Food was good, but this was definitely NOT fast food.

I am pissed first they forget my ketchup for my fries and the the fill my drink up with mostly ice three quarters to the top to be exact its 3:15 and doesnt look too busy! Poor service: p

Now I usually don’t leave reviews for fast food restaurants but I grew up going to this jack in the box location: in waipio. They’ve always been consistent and have been my go to spot when I am hungry, in a rush and don’t have time to cook. A local braddah named Bryson took my order tonight. He was friendly, spoke english ^-^, and was very helpful in helping me decide on my order. He even noticed that I didn’t order anything to drink and offered me a water to go. He was a good example of how customer service should be.

Went to try out new spicy chicken sandwich, didn’t check my order and when I home I had a crappy cheaper chicken sandwich… Waste!

Something awkward happened to me at this Jack In The Box, so you may want to stick around. But first, I want to wish you the reader a bigger and better new year than the last. But especially the gorgeous and intelligent Unilocaler Michelle MichRoc M. whose reviews leaves much to be imagined. Idk how you put up with me this year, but in some sick way I think that’s cool so thanks.
Before I get into the awkwardness of it all, the things I find appealing about this Jack In The Box are that they don’t try and act all modern and hip like the new McDonalds. It’s the same place it was when I first came here. «If it works, we keep it working» should be the slogan for this location. Also, I really like their outdoor tables when the weather is nice.
However, I had a very interesting conversation with an employee that may change the tides at this Jack In The Box. We were having a company meeting, and I wanted water. I go over to the employee at the register to get a cup for water and forgot that my microphone was on.
The employee than asked me if I wanted something to eat. I told him no because I was short on money. Then he asked what kind of job I had, and I told him I farm. Here’s the rest of the conversation on an open mic.
Now I don’t know whether this employee was demonizing my career or genuinely caring for my livelihood. So tell me how you feel, e-​mail me and tell me, was this employee being rude or he generally cared about my future. I may give more stars if your comments prove otherwise.

I usually come here late at night via drive through. I can’t believe all the other negative reviews because I’ve always been happy with the service and food here. The drive through is fast. There could be a line with people fulfilling their late night munchies, but it doesn’t take too long. I usually get a breakfast jack on sourdough bread with buttermilk and a small curly fries. It’s an amazing combo. They never forget to sub the bread for sourdough or putting the buttermilk in the bag. I don’t usually eat fast food, but I do like Jacks every once and a while!

There aren’t enough words to describe how much I think this place sucks. Okay, I love Jack In The Box, but this location beyond sucks, it sucks so hard it blows. Yea, you read that right.
Upon going throuh the drive through they ask if we would like to try a new combo meal, I say yes, large please, regular fries, with a coke. Then I finish my order. Everything on the screen is right. I pull forward. They give us our food and say «thanks come again!». I say «just waiting on our drinks» the lady at the window says «oh, I didn’t give them to you?», I say «uhhh…nope». Our drinks are given to us.
Driving away we notice we have all curly fries, when we clearly ordered one regular fry. No big deal I say, I can eat curly fries, it’s all good, not worth going in and having them change it. We get home, and they gave me a jumbo jack, when I ordered something else that THEY ASKED me if I wanted to try. FAIL. Okay, so this is two mess ups, now I’m upset. So my wife then says «hey look what I found», she was feeding fries to our son and found a nice long hair in the fry box! YEA! This Jack In The Box location just hit FAIL x3. FAIL. FAIL. FAIL.
So needless to say, while I will continue to eat Jack In The Box in the future, because not all locations suck, I just won’t be eating at this one!

For some reason… I recalled the Sourdough jack was way better tasting than the one I had here… I don’t recall the exact day that I came here; it was back in August…
But in anycase. I always get the sourdough jack meal from Jack-​in-​the-​box, with curly fries and fruit punch. however, this time I got just the sandwich and loaded baked potato wedges… It was good. I just felt something was missing… or it didn’t quite taste that right…
The service I got here was good; service with a smile. I went through the drive through and didn’t have to wait to long. And my food was still hot when I got home. Maybe my taste for my favorite burger has changed… it just wasn’t quite what it used to be…
#Yelp 365 Challenge — ¹⁰⁸⁄₃₆₅

Super covenient location considering where I live, but the entrance and exit to the parking lot is right in front of continuously heavy traffic stopped at a STOP sign. That makes getting in and out a chore.
They have real steep parking spots right in front of the door to the restaurant, I’m guessing to keep the elderly out.
Food is what you’d expect from Jack-​In-​The-​Box, and the prices the same. It’s convenient, and that’s why most of us eat there.
Service is ah… usually slow, but truth be told, McDonald’s down the street isn’t much faster. I thought fast food was supposed to be fast… open mouth, poor food in???