Zaxby’s

I’ve driven by this Zaxby’s a million times and never once stopped. Today I decided to eat there for lunch and that was a good decision. The store is very clean, the cashiers were friendly and the food was fresh and hot! I am a big fan of Zaxby’s and have yet to visit one that was disappointing. Although not all of them have daily specials like the one in Fuquay Varina, which I wish they did, but overall it was a pleasant lunch.

I’ve eaten at many Zaxby’s locations. I like Zaxby’s. I also know some franchises are better than others. That said, nearly all I’ve visited have done better than this one. Let’s take the 20-​piece chicken finger item. Fingers only. No sides. You’ll pay over $ 20 here (!), and you’ll get very little. Who knows what happens behind the scenes to get to this result. What I know is that I found myself over $ 20 poorer for a paltry collection of tiny, dry, over-​breaded chicken «pinkies.» Weren’t freshly made either. They’d spent many minutes under the lamp, and the place wasn’t busy. I should’ve crossed the 200 yards to Bojangles for a cheaper, bigger, and better meal. This Wake Forest location doesn’t represent the Zaxby’s brand well at all and should work to improve immediately.

Okay, not only was the food great (try the buffalo bleu chicken salad or the club sandwich), but the service is spectacular. I dined for lunch on a Tuesday with my toddler. She chugged her chocolate milk (a rare treat for her) and consequently vomited all over the booth and me. The cashiers were so helpful, gracious, and unaffected by the yucky ordeal. They promptly came over with a mop and bleach and towels and napkins. It was cleaned up in no time. They acted like it was no big deal and made me comfortable/​at home. I will definitely be back, for the chicken and the hospitality.
The also have one of those crazy drink machines with over 100 choices.
Clean and new.

This was my 2^nd visit ever to a Zaxby’s, the 1^st one being the one in Knightdale. on my visit the service was friendly and the restaurant was clean. The food seemed to be a lot more salty than I remember the Knightdale restaurant being. Don’t get me wrong, I love salt, but it should be used to enhance flavor, not cover it up. I will possibly try this location again sometime, but for now, I’ll head over to the 2 other chicken focused restaurants down the road.