Joy Tailor Shop

Good work, fast, good price

I always bring my business suits here for adjustments, and it’s the same man every time I go. The turnaround time is always fast, the pricing seems fair, and the tailoring always comes out great.
The location is great, because it’s right in dowtown Wakefield and there is usually plenty of street parking.

I have had a pair of jeans and 2 pants hemmed here. All came out great. Only $ 10 each. I deducted a star because each pair took over a week and his hours aren’t the most convenient. If you aren’t in a hurry, I highly recommend.

I have used Joy Tailor several times over the course of the last few years, mostly for hemming pants. Those instances were fine. But the last two times I went to him, all hell broke loose.
The second to last transaction was in late October 2013, for a bridesmaid dress that needed to be hemmed, nothing more. No taking it in, letting it out, no contouring or anything other than simply shortening the straight and plain seam at the bottom. Well, this guy wanted to charge me more than half of what I paid for the dress in the first place… he quoted me $ 80. Absolutely insane! I managed to talk him down to $ 60, still feeling like I was being ripped off. But I was out of time before the wedding and had to get the dress done quickly, which he was able to do. So I let it go.
The last attempted transaction, however, was what sealed the deal for me that I will never be going back to Joy Tailor again. I have a winter coat that needs the entire zipper replaced. I called him on the phone to get a price quote. He said (and I should note here because it will be relevant later that he had a perfect grasp of the English language over the phone; could understand and speak it quite well) that it would be $ 30. Sounded good and fair to me. So I brought the coat in. He said it would be done by Friday, December 6^th (three weeks after I was dropping it off). I thought this was a long time, but part of it was over the Thanksgiving week, so I let it go. I showed up on December 6^th around 5:30 pm (after having left work early to get there before he closed)…and my coat was not done. In fact, he hadn’t even *started* working on it yet! When I asked him to explain what happened, why he hadn’t called me to tell me it wouldn’t be ready (he had my phone number on the ticket I signed when I dropped it off), etc… all he kept saying (in his now pretend unable to speak or understand English accent): «Sorry, Monday? Monday, sorry. Zipper? Zipper.» I could not stand it. I spotted my coat near the back of the room, pointed it out, and told him to get it for me, to stop pretending that he didn’t understand me, and that I wold be taking my business elsewhere.
Today, I still have a coat that needs a zipper replaced, and am in search of a new/​better, and more honest tailor.

COMPLETELY DISHONEST!
I went to Joy Tailor Shop to get some curtains hemmed. I had 2 sets of curtains, and asked them to shorten them all by 20 inches. The owner of the store wrote out my instructions in his notebook. When I picked the curtains up, I found that one set of curtains had been shortened by about 50 inches instead of 20.
The curtains were completely ruined, because now they were too short for the window that I wanted to hang them in. I asked for a refund for the tailoring of the ruined set of curtains, which was $ 80. The owner refused to give me the full refund, even though he produced the discarded material that was taken off the curtains and we could both see that more than 20 inches was removed. He also refused to show me the notebook that contained my instructions, to verify that he did not follow the instructions and ruin the curtains.
He refused to give me the full refund, and finally after a lot of yelling, he gave me $ 50 cash from his pocket and said that that was all I was getting from him. I could have tried to get him to pay for the cost of the ruined curtains, but decided to just ask for my full refund, and even this he refused to give me. The refund practices here are very dishonest.

I had 2 jackets tailored, one a standard blazer and the other a leather jacket. Both results were excellent, reasonably priced, plus the service was courtesy. I received my jackets in a little over a week, even though they looked very busy. I will definitely go back and recommend their tailoring services to friends.

Got a pair of jeans taken up here — equally excellent job!

Recently visited & when I walked in I thought I was in an office. The set up is so nice & not like the «typical» dry cleaners (i.e. smelly, loud, etc.). I was greeted quickly by a very polite gentleman. Upon returning the same! Reasonable for hemming pants.