Just went there for the first time at night time, was attended thru drive thru by CHARLES, WORSTCUSTOMERSERVICEEVER ! Followed by the ‘lead’ don’t plan to go back ever, reporting to Starbucks Corporate these guys need a new job !!!
Chrystal S.
Évaluation du lieu : 3 Rowland Heights, CA
Been here a couple times all because of the convenience of their drive thru, but all very disappointed with the quality of their drinks. Trenda ice coffee — 2⁄5 definitely tastes very watered down, I asked for hazelnut syrup with soy, it didn’t have enough pumps of syrup or something, just didn’t taste right. Strawberry açai berry refresher– 2⁄5 definitely watered down, I even asked for lite ice. I didn’t want to go back in the store to ask them to redo my drinks, since that was the whole point of me using the drive thru so I would not have to park and go in the store. This experience is all so similar at a different Starbucks drive thru in City of Industry, seems like they are not afraid to sacrifice quality they know they will still be popular with the drive thru. Will probably still use the drive thru only next time I happen to pass by and was in need of a Starbucks drink.(I really have other options only if I was not so lazy) but I will really try to get it at a different Starbucks which is only less then a mile away.
Mackenzie C.
Évaluation du lieu : 5 Rowland Heights, CA
This is the Starbucks I usually pick to buy from, even though it’s not the closest! The baristas are all really friendly and open to questions/conversations. The interior is spacious and open with a lot of room for studying and a lot of outlets! Overall I love this location, especially because it has a drive thru!
Adam E.
Évaluation du lieu : 1 Chino, CA
Second time that I’ve gotten a lukewarm cup of coffee in the past week, what gives? Am I getting old coffee that say around all morning or is a machine busted? Either way it totally sucks when you’re on the run and can’t stop back in to exchange it. Would be even worse if they added cream or milk which would make it completely cold. Please get this situated
OGRAYDAY D.
Évaluation du lieu : 4 Los Angeles, CA
Having another starbucks nearby is a good and a bad thing. Love that this place has a drive thru lol. Yes Im lazy okay?! Lol anyways this has been my favorite starbucks so far. The people here seem to be a little more friendly than the other Starbucks that I’ve been to. I hope its not because they are still relatively new lol. One time I tried to order a chocolate croissant but they didn’t have anymore, so I asked for a cake pop and they didn’t have any more of that neither. So when I pulled to the window, the guy handed me my drink order along with a FREE warm chocolate chip cookie! Yipppie! That was a nice gesture. Im sure he sensed my disappointment hahaha.
Stanley L.
Évaluation du lieu : 3 Hacienda Heights, CA
I love how they added a local Starbucks to this location in the sleepy little town of Walnut. Since they erected this corner strip mall fresh out of an empty parking lot, everything looks fantastic and brand spanking new. It even has a drive thru which I’m against cause it takes out all the pleasant experience of a Starbucks coffee shop. The staff here is courteous. The coffee drinks just as good as any other Starbucks all over the world. The reason for the 3 star rating is because of the awkward location. The corner of Lemon and Valley is a big intersection. However, you can only get into the plaza going south bound on Lemon or going west bound on Valley. If you are coming from the other direction, it would take a bit of work just to get there. To make things worse, most of Valley Blvd has no U turn between Lemon and Fairway! And Lemon you can only turn into another plaza and slowly make your own to this plaza via parking lot drive ways. Whoever designed this intersection should be shot.