Stater Bros. Markets

Didn’t Really Like The Vibe Of This Place. At First The Anniversary Stickers Caught My Eye And I Was Charmed By Their Enthusiastic Gratitude For Their Customers, But When I Walked Inside The Energy Was Just Toxic And Unprofessional And Uncomfortable. I Overheard Employees Gossiping About Each Other In A Nasty And Catty Way, And My Cashier Didn’t Even Greet Me Or Ask If I Found Everything Alright, Just Rang Up My Cereal And Told Me What Was Due.
My Bagger Boy Was Cool Though, He Did His Job Right As Sincerely Wished Me A Nice Day, I Appreciated That

I live down the street and have been coming here for years. Never had any problems with customer service. The lines are usually pretty quick, the cashiers are friendly, and the parking is ample. The Wells Fargo inside is also pretty convenient with two ATMs.

I love this Stater Bros, have been coming to it for years. Everything is clean and organized and the staff is awesome. Can’t beat their prices either, way cheaper than Vons!

I’ve shopped at this store for many years & never had a bad experience with their products or selection. They provide great customer service. Stater Bros seems to have a great management team & decent prices. I don’t like how other stores have those silly reward programs. just give me fair prices! While shopping there’s always an employee somewhere either stocking, cleaning, or organizing & they’re friendly & willing to help.
Ok​.so I’ve been reading other people’s reviews & yes. the cashiers & baggers do chat. it’s not a big deal to me. I think every grocery store has this situation & to me it isn’t rude.

I don’t shop at this Stater Bros all the time. In the last couple of months, I noticed that the cashiers and the store workers are much more friendlier than before. I don’t think they are the same set of employees I saw in the past. Anyway, they are friendly and respectful overall. Of course, like anywhere else, I can almost always find a bad apple and this store is no exception. I will definitely shop here more often.

Today, 9−22−15 at 13:21, I did my shopping at Stater Bros. Market in Walnut. This particular store is just a little over five miles from my home. There are closer markets to me but I prefer using Stater Bros. After selecting my groceries, I approached the checkout area. Cashier, Nancy C. assisted me. Not a simple «hi» or «hello,» just a blank stare. She acted as if I was bothering her. Nancy never said a word throughout the whole transaction. As my groceries were being bagged, her girl friend came over to say hi to her. Great greeting; big hug, smiling face and lots of nice words. Management needs to talk with her about how she treats her customers. There is no excuse for her behavior. After all, without us, she doesn’t have a job. I’m sick and tired of employees having a bad attitude!

I didn’t buy anything, but from what I can tell they have some good stuff. My friend and I went in to use the bathroom, but they were occupied. The bathroom was occupied for a while so we just left.

extremely poor customer service. I purchased an in-​date vacuumed packed corn beef that rotted in my subzero fridge, took it back to the store. first they told me to take it back to the meat dept to complete the paperwork, then the butcher told me they don’t handle the paperwork then direct me to store manager, the store manager had a really bad attitude. He refused to give a store credit, saying they don’t have a way to issue store credit. He made me get other item to exchange. It took over ½ hr and no apology was given for the bad meat nor the run around. I was treated with an attitude. I will never buy any meat from them again. In general, the cashier and bagging person have always talking to each other while you wait, never once say hi or thank you. they have the worse customer service in supermarket chain.

I had the worst experience I can ever have at a grocery store and it wasn’t because of what stater bros. did or did not do. It was all because of their disgusting customers that they have to deal with on a daily basis. I was walking through an isle looking for what I needed and literally stepped in a pile of poo. How in the world did I just step in poo in a grocery store?! This is the last place I expect to step in poo! Was it dog poo? Was it a baby flinging poo everywhere? Was it a human that literally dropped their pants and destroyed isle 11? My god, what is wrong with you people? Where is your decency to not shit everywhere and ruin nice things for other people? While you get on Unilocal and write your scathing reviews putting honest and hard working businesses down for god knows what, have you ever thought that maybe YOU are the problem? Jesus Christ.
I am giving stater bros. 5 stars for their swift and thorough response to the poo problem, their staff’s work ethic to clean and sanitize the area, and the team meeting/​PTSD counseling of the horrors that just took place. The manager is doing a great job, the staff runs a great store, and I’m sorry some people have to make your day worse. That is all.

Stater bros is now my go to spot for good priced meat and sometimes veggies! I love this location because the associates are always nice and willing to help! I must say that the place is a little dark and gloomy, but I get over it when I see the prices lol it’s way cheaper than VONS!

Never crowded, big open aisles. A limited deli selection, but they make up for it in quality. This place is clean and is easily accessible.
I love this Stater’s.

I’ve been coming here regularly since 1999.
Parking lot outside is spacious.
The store is always clean and well stocked; the employees helpful and friendly.
Recently they made some upgrades by installing several enclosed refrigerating units and new shopping carts.
Prices are reasonable. Great produce section — fresh and colorful fruits and vegetables, this is the highlight/​strength of the store. It also has a good bakery, deli, and meat dept. No pharmacy inside though. There are fresh flowers at the front of the store, as well as a RedBox, Lottery Station, Coin Star, and a Wells Fargo Bank/​ATM.

Been shopping at this Stater Bros’ for more then 15 years and I always enjoy shopping here. The store is always very clean, aisles uncluttered, great prices, and wonderful service!
The produce section is always in pristine condition and it’s always easy to find the produce that I need. Sometimes at other supermarkets, I need to «dig» a little just to find an unblemished or less blemished fruit or etc but not here! Produce is always fresh and well organized.
The bakery department also provides many delicious treats, ranging from cakes, cookies, french bread, and much more! There is also a hot deli area with roasted chicken and etc. Always smells delicious when I walk through this section.
The workers in the meat department are also very friendly. I’ve come here to buy beef spare ribs a few times and they were always kind to cut them into strips that I need for a stew. Never have I received an attitude or etc. Of course, if you are nice to them, they will also be nice to you. There was one time when a customer kept complaining about the horrible service in the meat department, while I was also waiting, but I think her demands were too much for them. As a worker, they can only take so much, but I personally couldn’t tell that they were anything but kind to her. Who knows…
The grocery aisles are well labeled and it is very easy to find everything that I need. I usually come here during my lunch break hours and it is easy to go in and out of this store. They always have so many items on the shelves that I have never seen an empty spot on a shelf due to a sale. Items are most definitely always re-​stocked. Never have I seen an item expired or rotting as well! Unlike Vons, I have encountered so many problems with expired condiments, crab/​lobster cakes, frozen battered fish, and many others, which I have always brought to the attention of Vons’ cashiers and employees.
It’s very convenient that Stater Bros also sells «warehouse» portions, sometimes I do not need to go to Costco to purchase certain items because I can purchase them here. There is never an issue finding parking in the lot as well. All the workers that I encounter have always had a genuine smile and friendly customer service.
There is also a mini Wells Fargo branch and a Redbox rental in the store.

I would rather drive far away and pay more at Von’s than this stater bros. people that work here are just rude. The cashiers are either constantly talking to the baggers or ringing up your grocery with pissed off faces. Hate this place!!!

My favorite grocery store! Everyone knows your name. The bank is super convenient and they have a beat wine selection. I really like the fact that when you come in there is constantly someone there to help you. I wish all grocery stores were as helpful and have such a fresh variety of food to choose from!

This is our go-​to grocery store when we have time (We live right next to Vons), but the wifey says that they have much better deals here than at aforementioned grocery establishment.
Anyway, this is a great place to get your grocery needs filled; parking is always available, the store is well maintained, organized, and neat… the lines are never too long, and the staff is very friendly and helpful. We typically have a lot of large parties and on one occasion, I needed several large bags of ice; a staff member insisted on assisting me and helped me unload them from my cart to my car. I thought that was really great.
There seem to be a lot of regulars here; I’ve actually seen the cashiers asking the customers about how things are going with specific topics on more than a few occasions. Pretty awesome, you get that local feel to the place.
They also have a Wells Fargo inside, that is even open on Sundays (well, at least they used to be… not sure if they still are), but that just adds to it’s greatness.

It was my first time at this location. It was very clean! I came in for cat food (no I don’t have a cat) they had a big selection of choices! I also got shine chicken fingers from the deli. I was the second person in line to check out behind an old lady that took 20 minutes to write a check. The cashier apologized for the wait and was really nice. I will be back!

Run of the mill supermarket chain with a little below average mix of products. I wish they would carry more gourmet items instead of mostly national processed food and private label store brands. Prices aren’t the cheapest around either. All in all very average and nothing special.

I really like this Stater Brothers.
It’s always clean and the workers are friendly.
Like any other SB, they have everything I need.
I’m glad they don’t do the stupid discount card thing like big stores do — that’s so annoying.

One of the nicer Stater Bros. Markets in the area.
Employees are nice, there’s an occasional bad apple, but overall, employees are well-​mannered and they help you as much as they can.
I rarely see expired and/​or rotting items in the aisles and produce section, and they make some of the most loaded sandwiches in town (especially compared to the dinky Albertsons). They also have freshly fried chicken and prepared sides in the deli, but their chocolate cake tastes funky. The meat section has been recently updated so it’s bright and cleaner.
This place is clean and you’ll always run into the sweeping guy/​girl. They have a wide variety of drinks, alcohol in the front, and non-​alcoholics towards the back. This Stater Bros. also carries kegs for all you party people.
Wells Fargo also has their office in here and convenient ATMs, WOOHOO!
My only complaints are probably the restroom, smells like putrid milk (but that’s because it’s located next to the milk section), and the lack of nacho cheese variety. There’s only 2 brands and they both taste gross… Also those yellow raised bumps outside, super annoying going over them with the carts.
Anyway, great store! Happy shopping! =]