Goodman Ronald DDS

Extremely unhappy with my visit and services rendered, almost feel taken advantage of.
Would not recommend.
Upon my arrival at 7PM for my cleaning (Yay they have late appointments or so I thought) I was rudely ignored by the front desk receptionist. I signed in and took a seat. I see her look at my name and walk away like it was the biggest burden of her day. I walked up and handed her my ID and insurance card. She looked at me and told me they didn’t have my appointment on file and blankly stared at me in silence. I told and showed her the confirmation text I received from the office days earlier. She huffed and puffed. Minutes later she demanded my cards and handed me the new patient forms. In an empty waiting room, I waited a good half hour before being called in after filling them out.
I was awkwardly greeted by the dental assistant. She was the best part of this entire experience; she genuinely tried to make me feel appreciated and comfortable. She called my insurance to make sure they would cover x-​rays and took them nearly painlessly.
Then the dentist came in to see me. I thought to myself that it was odd I was speaking to the dentist before they cleaned my teeth, but hey maybe that’s how they do things around here. The dentist that greeted me was not the doctor I made an appointment with. The dismissive man came to see me and asked what he could do for me. I said I was here for a cleaning and he looked at me and seemed/​sounded surprised and proceeded to poke around my mouth. Very odd. He said everything looked good and the receptionist would schedule me for a cleaning.
WHAT?! This is my cleaning appointment, what in the world is going on? Confused, I made my way to the front desk. The still rude receptionist told me that office makes you meet with the dentist first then, under the doctors permission, will schedule you for a cleaning. Why wasn’t this information disclosed when I was setting up my appointment? She then proceeded to tell me she couldn’t get me in for a cleaning until late July & they only do cleanings in the mornings, not during the late hours the tout.
I walked out & will be changing dentists immediately. I was treated rudely form the second I walked in to the second I walked out.
Would not recommend.

Dr. Goodman and his staff have done excellent work for me in the past. I’ve been to at least a dozen dentists in the last 40 years and I rate him by far the best. Now that I am living in Florida I am seriously considering traveling back to Michigan whenever I need any non routine work done.

Dr. Goodman is by far the best dentist I’ve ever been to, and that includes dentists in New York, Washington DC, Paris, and London. Sometimes there’s a little bit of a wait, but it’s well worth it.

Goodman and staff are the best! Warm, caring and super gental. I went there on a friends referal and I now have no reason to look further.