J.Crew

Washington, DC, États-Unis

3.6

Fermé en ce moment

17 avis

Accepte les cartes de crédit

Contacts

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Téléphone :
+1 202-537-3380
Site :
stores.jcrew.com
Adresse :
5335 Wisconsin Avenue, N.W. Space 116/216, Washington, DC, DC, 20015
entre N Jenifer St et N Belts Ln
Friendship Heights
Arrêts et stations de transports en commun proches
100 mFriendship Heights
1.4 kmTenleytown-AU
2.3 km184
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Carte

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Informations professionnelles

Cartes de crédit acceptées
Oui
Parking
Garage
Parking à vélos
Oui
Accessible aux personnes à mobilité réduite
Oui

Aujourd'hui

Aujourd'hui 11:00 – 18:00
Fermé en ce moment
Heure locale (Washington, DC) 00:34 dimanche 22 juin 2025

Horaires d'ouverture

lundi 10:00 – 20:00
mardi 10:00 – 20:00
mercredi 10:00 – 20:00
jeudi 10:00 – 20:00
vendredi 10:00 – 20:00
samedi 10:00 – 20:00
dimanche 11:00 – 18:00

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Alentours

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17 avis sur J.Crew

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Évaluation du lieu : 1
Washington, DC
Like many dc’ers, a lot of my wardrobe is from J. Crew, especially my work wardrobe. The customer service or lack of that I have received recently from this store is strongly encouraging me to look for other alternatives.
Example one: I went to do a return. I greet the cashier and go to hand him the item and receipt. He stares me down until I put it on repeat counter. In the end, he slides the receipt on the counter rather than handing it to me. Um rude!
Example two: I was there prior to Christmas and the security guard blatantly followed me around the store. Seriously? The racial profiling is strong there.
I did comment to jcrew on Twitter and they reached out on email saying they were unhappy to hear about the security guard and would get in touch with the store. The store never responded. So I will say the company itself is responsive but not this store. Maybe stick to online.
Évaluation du lieu : 1
Miami Beach, FL
The one manager Santos was extremely rude and very unhelpful. Everyone else in the store is helpful. Santos refused to help me and give me any information on my alterations which were supposed to come in. He should not be a manager, horrible people and customer service skills. J Crew needs to let him go. Its clear reading the other reviews that he’s like this with many other people.
Évaluation du lieu : 5
Washington, DC
As far as clothing stores go, this one has got to be one of the best. Ok, let’s all ignore the fact that I’m a JCrew-​devotee. There is nothing that JCrew can sell me that I will not LOVE. Seriously. However, this store is well-​maintained, clean, and the staff are quite friendly. Oh, and they sell JCrew.
Évaluation du lieu : 3
Virginia Beach, VA
I like J. Crew and this location is very well stocked however, the associates are less than helpful and borderline stuck up… I’ll stick to ordering my J. Crew goods online.
Évaluation du lieu : 2
Washington, DC
The customer service here leaves something to be desired. I tried some flats on and, even though the sales girl never came back to check on me, I was ready to purchase. I got in line behind one other woman. There were three sales girls at the register. One was on the phone helping a customer locate an item in another store. The woman in front of me was being helped. Things seemed to be taking a little longer than typical when the the third salesgirl left the register. I waited another 5 minutes, thinking that another sales girl would come to the register or one of the two there would signal for someone to return. With the staff obviously oblivious, I was done waiting and went down the street to Banana Republic, where service was much more prompt and attentive.
Évaluation du lieu : 4
沖縄県, Japan
This place is what I would want my perfect closet to be like, except with friendly people to help me pick out what to wear.
My husband needed to return a shirt he got as a present that was a little too big on him, but it was back in Christmas and this was mid February. Just the tag, no gift receipt so we couldn’t do a store credit. The kind young man then tried his best to find a store nearby that still carried the shirt in the size we needed. Call after call, no luck.
So we ended up keeping the shirt, and buying another one, since there was additional 30% off sale items special going on.
This location is great because it is also very well stocked, two stories of amazing things, close to metro and in the middle of Friendship Heights!
Évaluation du lieu : 5
Arlington, VA
I love this location. Always friendly, and a phenomenal sale section. They always remember me and give me the best help, even though they know I am a student and not the biggest spender. My favorite associate, Annie, is fantastic. She is so friendly and always recognizes me and gives me great feedback… which includes affirming what does not look good on me, saving me from spending money on stuff that does not work. I’ve also gotten alterations done here, and they were done fairly quickly and turned out very well.
Évaluation du lieu : 4
Frederick, MD
Love, love, LOVE this location!
If you shop here you know what to expect– preppy basics that are cut well from quality materials. This location stands out because of the excellent sales team. Most recently, I was helped by Chelsea, who had a great attitude and a sincere smile. Plus, the summer sale is amazing!
Évaluation du lieu : 4
San Diego, CA
Very nice J.Crew. I only recently became a fan of J. Crew, and I really like this store and the staff. The store isn’t too cluttered, its easy to find what you want, and the staff are all super friendly and helpful. Very nice shopping experience over all.
Évaluation du lieu : 4
Washington, DC
Their window makes me salivate. When the Friendship Heights metro was my gateway home from work, I had a serious, serious problem not stopping in here almost weekly. The staff is really helpful. We all know J. Crew, I mean there aren’t any surprises here, but that’s okay. J. Crew is one of my go-​tos for girly basics: the summer frock, the tissue-​thin tee, the well-​cut (velvet) jacket — a favorite in my wardrobe — and this location almost always has what I need.
Évaluation du lieu : 4
Washington, DC
This location of J. Crew is a bit different from the other ones in the DC area as it is split in two floors: mens downstairs and womens upstairs. The layout is nice but not my first choice when it comes to J. Crew locations. However, something really great is that it’s right next to the Friendship Heights metro station so if I miss a bus then I can use the 20 minutes (usually becomes an hour as I miss another bus, oops!) to do a quick (well, not so quick) run around the store.
Évaluation du lieu : 5
Chicago, IL
The staff here go above and beyond for customer service. Day after Christmas sale, and the area is bustling with clients, yet they gave me personal attention. I bought a pair of pants on sale, but because I was a Jcrew card holder, they gave me alterations for free! Usually it is only for full price items. The salesperson left the cash register and personally pinned my pants. Thank you! I will return to pick up my pants and shop more!
Évaluation du lieu : 2
Richmond, VA
I’m so over this chain. The clothes are cut cheaply and don’t hang right. I just don’t get all the trendy new designs either. No, I don’t want to look like I live at Grey Gardens, thank you.
Saving my money to buy something a bit more special. I can get my basics at Walmart or Costco.
Évaluation du lieu : 4
Washington, DC
Dear Salesmen,
Thanks for attempting to get my boyfriend into a fitting room. The chances of this happening are about the equivalent of Satan stopping by for a sweater, but I appreciate your effort. Thanks for taking the time to discreetly notify me concerning sizing issues on some of the shirts. Even though he says he will try everything on as soon as we get home, the reality is that they may disappear into the closet only to re-​appear long after the return date has passed. Thanks for also trying to point out some new colors. You guys rock!
P. S.- The women’s area was also nice, although neon yellows and corals really aren’t my thing. I’ll try back again later in the season.
Évaluation du lieu : 5
Washington, DC
Ok, so most of you know J Crew. It’s a standard.
I will say that I am not a shopper. In fact… I loathe shopping.
The salespeople are fantastic at this store. I tell them the general idea of what I want, and they bring things back to the dressing room, stay to give feedback and opinions, and help get me out the door quickly. It makes shopping SO much more pleasant to have this kind of help. I love this store.
Évaluation du lieu : 4
Montgomery Village, MD
This is my favorite location of J.Crew. Well-​stocked and organized, I almost always find what I’m looking for here… including flipflops for $ 6 (on my most recent stop).
Also — if you show your student ID you get a discount…10 or 15%…I can’t remember which.
Évaluation du lieu : 5
Atlanta, GA
So, I definitely cannot believe that I am the first to review this location. This store is easily one of my favorites– the staff is incredibly friendly and they ALWAYS have the products that the Georgetown locations runs out of. In fact, a lot of times I just skip going to the Georgetown location and come straight here. It’s less crowded and prettier. Overall, I would definitely recommend.