Jimmy John’s

Our family had a really great experience at this JJ location! The food was great and we were served quickly which is helpful with a toddler in your party!

took 2 hours to have a sandwich delivered under a mile away.

I have fallen in love with a man with 2 first names, Jimmy John… his #16 Lulu sandwich and Jalapeño chips have me coming back for more, it was once a week initially, now it’s increased to twice a week. And because of my home address and not being within a delivery area, I can only get my new favorite sandwich at work. That’s the bummer in this whole story (especially since I only work 3 days/​week). I just can’t get enough of this shit, lol.
The sandwich is always so freaking tasty, fresh ingredients, bread on point, chips crispy with hint of jalapeño. They deliver lickety-​split, seriously, less than 15 minutes in DC traffic is a feat in itself. Some if their deliverers even ride bikes, smart idea, especially in the city!
I am so grateful to my coworkers for turning me on to Jimmy John’s. Yummy!

Friendly, fast service in the awesome Glover Park neighborhood. This place was super clean too. No complaints.

Haven’t reviewed anything on Unilocal since 2011– my insane experience with Jimmy Johns last night brought me back.
I live a few blocks from this location and my husband and I have ordered a couple times before– each time the «freaky fast» delivery promise was met and the employees have been friendly. I was DISGUSTED with the horrible service and downright foul attitudes of the employees working 10/​13/​2014 between 6:30−8pm… manager or store owner, if you are reading this, you might want to consider cleaning house.
I placed an online order and got my confirmation email at 6:59. 7:30 rolls around and I call in just to see if my order was received– in the past the driver has rung my doorbell about 10 – 15 minutes after the order was placed, obviously this timeline can’t always be met, but based on past experience I thought there might be a hiccup with the order– the man who answered the phone asked for my order number and yelled to his coworkers to «check the back of the ticket, the numbers on the back, or the front, sh*t I don’t know» laughing and talking about how funny it is that they can’t find it. Ok awkward, but the guy jumps back on the phone says «it’s on the way».
I wait another 20 minutes. I call back. This time a woman answers. I explain I had just called in and was told the order was on the way but we haven’t gotten it yet. I offer to walk over and pick it up. She hands the phone off to another man. He says «I’ve been at your building for like 10 minutes, trying to get in and calling and ya’ll didn’t answer». My building has a front desk person on duty until 8pm, and at this point it’s still 7:50… it’s impossible that he wouldn’t be able to access the building. Also my phone has no missed calls. My husband’s phone has no missed calls. I check the email confirmation, my phone number is on it, with no incorrect numbers. I explain why it’s impossible that he couldn’t access our building or get a hold of us and can someone re-​deliver or I can come get it myself, Kenny replies (I assume his name is Kenny, only because when I called the first time, the person I spoke with was yelling to his coworkers asking where Kenny the delivery guy was) «LET ME TELL YOU WHAT I THINK» in an aggressive tone and hangs up…
I call back, at this point just to have the charge refunded… I’m pissed off, but obviously you attract more flies with honey etc… THE SAME GUY ANSWERS THE PHONE WITH A DISGUISED VOICE. No joke. This happened. What planet am I on? I ask to speak to a manager, and THE SAME GUY in his normal voice says «I am the manager» but then hands the phone off to a second person who says «I am the manager, well I’m his manager, the managers manager *giggle*» at this point I have no clue who I am talking to, but based on how hilarious this «manager» thinks Kenny is I’m sure he’s not managing anyone. I got the names Kenny, Garret, and Eric from 2 different voices so who even knows… it’s probably a safe bet that no one by those names works there.
As this is happening, I pull up my online banking. He keeps asking for credit card info so I want to be sure I’m not getting charged for 50 sandwiches or something ridiculous. I see that a refund has already been made… all the while I was talking to some person who is using me as his entertainment for the night. Asking me to repeat my confirmation number for the 6^th time, laughing under his breath. He continues to ask me questions over again as I am looking at the refund before my very eyes. Just to see how much longer he’ll go with it, I stay on the phone a few more minutes just saying yes or no to the questions to avoid bursting out with some choice expletives. Congratulations, you’re super cool treating a woman like a piece of trash over the phone and I’m super lame for wanting a refund for an undelivered food order. Cool.
I get it, food service jobs can suck, customers can be awful, it can get boring during slow times (I worked at a diner/​ice cream shop all through high school). It’s one thing to go in the back and joke with your coworkers, complain about customers to blow off steam etc but to basically prank a customer over the phone is pretty juvenile and more than likely grounds for termination.
I’ll be calling and/​or stopping in daily until I get a hold of the owner/​someone who is actually in charge to file a complaint. Will never order from/​step foot in this shop again.

Confusing menu boards take a long time to figure out.
Ordered a «gourmet» club (#17 «Ultimate Porker™ Applewood smoked ham and bacon with lettuce, tomato & mayo (This one rocks!)»), instead of a regular turkey/​bacon (#16 «Club Lulu»). Told that chips and drink are extra. No, wait. Another guy said I could order it «combo,» so I did.
This place is a converted TV store that’s only about 15 feet wide, making it difficult for patrons to move without careful maneuvering from the order stations in the front to the pickup station in the back. Very limited seating is a couple of cramped tables by the window and two more in the back (by the busy men’s room).
The Monday lunch crowd consists mainly of time-​limited construction workers.
Décor is differently-​shaped «signs» stuck on the brick walls touting little aphorisms about honesty, efficiency, and the wonderfulness of Jimmy John’s gourmet delights.
High-​energy music bears down from overhead speakers making conversation difficult without raised voices. We asked them to turn it down, which they only barely did.
My «club» sandwich ingredients were laid out Subway fashion on a squishy soft-​textured submarine roll, not the conventional toasted white bread club I was expecting. There was absolutely nothing «gourmet» about it.
My friend couldn’t finish his mediocre tuna/​provolone «club» (er, submarine).
Then I noticed that, despite ordering «combo,» they had charged us both full retail for the chips and drink.
So Jimmy John’s food and ambiance are both on a par with the quick-​serve crap we are forced to choose from at airports and shopping malls.
It has no business being in Glover Park.
We’ll never go back.

So I stopped into Jimmy Johns on my way home from work the other day for something quick and cheap because I was starving.
It was obviously a slower day for them because several employees were standing around but the girl at the register engaged with me right away. I forget her name but she took my order and tried to really upsell a beverage to me. She gets a star just for being a good cashier.
I ordered the Vito sub and I sort of walked about in the store to see what was there. The décor wasn’t anything special. The thing that threw me was that I couldn’t watch them prep the sandwich at all. The sandwich prep area had a glass front but there was a large metal lid obscuring the view of the prep materials. One forgets how common it is these days to see your food assembled on the spot.
I took my sub to go back to my apartment and for $ 5 it was enough. Nothing gourmet just a sandwich I got for fast and cheap. One star for thw cashier, one star for cleanliness, and one for I wasn’t hungry afterwards.

Only three stars because they’re new and it’s always nice service with good food in the beginning. This is our third time ordering at work. In pleasing to say… The bread was hard on ends, too much lettuce filler. The lovely gentleman ‘Corey’ made everything effort to appease the customer. He will be remembered. Thanks my experience will be pondered.

Best of the sub shops, by far! Delivery in 10 minutes or less and the sandwiches are delicious! Great for a super fast dinner.

I don’t understand the negative reviews for this place. I ordered the Bootlegger online, made modifications to my order, and it was delivered to my office in less than 10 minutes. And the sandwich was perfectly made to order. You can’t beat that! A million times better than waiting 45+ minutes for crappy Chinese…

Went in because I was craving a good Philly hoagie… Came out disappointed.

The staff were shockingly rude and the sandwich was mediocre. You are better off going to subway.