Jins Cleaners

I went in there for the first time after moving to the area.
I read some reviews on Unilocal that were not so great, but thought it’s so close why not try it.
When arriving for pick-​up the shirts I dropped off for pressing were ready, but my silk shirt was not. And she said oh well we are still working on the stain. Stain!?! It didn’t have a stain when I brought it in, the employee tried to blame me and then eventually backed down and said another employee had spilled something on it while cleaning. Needless to say it was a very frustrating experience. I will not be going back there anytime soon!

There was no one here during opening hours and no explanation posted … but I’m sorry to hear about the AC problems from the neighbors and look forward to revising the review once I get my clothes back!

This place used to be really good, but it has changed hands and now is AWFUL. I dropped off a pile of dress shirts once and they came back smelling like B.O. No shit, everyone of them stunk. Other people must have had similar experiences since there are hardly any clothes on the mechanical rack when you come in. Once when I went there to pick up my stuff, the fat lady who works the front desk was laying down sleeping and I thought she was dead and then she seemed irritated because she had to get up and wait on me. Not so great customer service. There are plenty of other dry cleaners/​launderies close by that do a far better job. Georgetown Valet on 13^th & U is my new place, and I love it.

my shirts always look more pressed and ironed than any other cleaner.
Also, i have had a bunch of clothes tailored there and they are always perfect.
I had to write a review because there are a few cleaners in the area and Jin’s is definitely the best.

I stopped going here years ago in favor of U Street Organic Cleaners for their better service and being more environmentally friendly. Occasionally shirts would come back with spots but that was rare and they were just too convenient to stop at on my way to and from the gym nearby. Still, I always felt that Jin’s only cared about taking my money, not providing good service. I used to use their sister shop around the corner for alterations and they always did a good job, but now the whole operation is under new ownership and I’ve no intention of going back.

Oh Jin how you let me down.
Dropped off a coat here before going out of town. Paid extra (and tipped) to have it ready the next day by 3pm as my flight was leaving around 6. They wrote a big 3pm on the ticket attached to my coat and my receipt.
Walked in at 315 pm the next day and my coat was not only not ready but it was missing. After 15 minutes of searching it was found and had not been dry cleaned.
I was in a hurry as I needed to get to the airport so i asked the cashier for my coat back that I’d just dry clean it on the other side and asked for a refund of my money. She said she had to get the owner, explained to the owner the situation, he not only refused to give me my money back he refused to give me my coat. He then just walks away. I again ask the cashier for my money and my coat and he comes back and starts yelling at me. Goes and gets my coat, has the girl at the front use the hot air machine thing and the iron on it and gives it to me and again refuses to give me my money. At this point I needed to get to the airport and the nominal amount of cash wasn’t worth arguing about so i left since i had my coat in hand (which i had to get cleaned once i arrived in san diego)
I’d also like to note that at no time did i raise my voice, use profanity or get upset. He just flipped out on me like me asking for my money back for a service not rendered was a great insult. I’ll never return and urge you to not as well.

I like this place because I can drop my stuff off on my way to work and it only takes about 2 minutes.
I think its a bit overpriced but what dry cleaner isn’t in the U street/​Dupont north area?