Lush

I used to hate Lush (and many other fragrant stores) because of the smell. I frequent Georgetown many times during the week so I figured I’d stop by.
I’ve been to three Lush locations in the area and all have great service:
1. Shower jelly: I have three now (whoosh, needles/​pines, 19K miles) to where I debate what scent I’m in the mood for. I apologize but I don’t like the 19K miles help my sore muscles post-​workout but the strong cinnamon scent along with a hot steamy shower really helps open my sinuses (esp. during the winter!) and physically clears my head. I used to use 19K religiously for weeks and now I have a little over half remaining. definitely for the 7 $. I purchased for a guy friend and he loves the 19K as well.
2. BIG hair salt shampoo: You’ll need a good amount of this (I have a lot of hair) to get this lathered in but the cotton/​linen smell is amazing. It’s much better than overly chemical hair products and the smell stays in your hair all day. Pair with BIG conditioner bar for a flouncy hair. Your hair might feel lackluster for the first couple times you use it but be mindful of the weather and (if applicable) the fact that your hair is weening off a highly «chemicalized» process. My hair snapped back in a matter of days and held volume much better.
3. SAMPLES! I love that this location actively advertises samples. My first lush purchase concluded with «What samples can I get you?». How awesome?! Don’t abuse the samples but I can guarantee that you’ll end up coming back to buy whatever you got a sample of. You likely can’t get a sample of a «shared» product (i.e., lip sugar) but that’s totally reasonable and hygienic. I’ve gotten samples of both the Ocean Salt in the preserved and non-​preserved versions and ended up getting the non-​preserved because of the lack of moisturizer (I prefer a dryer face post-​wash). I’ve gotten samples of BIG shampoo+conditioner which I now have. I’ve also gotten samples of the Ro’s body conditioner which I thought I would love because of the rose smell but I’m glad I sampled it out and passed on the purchase.
4. Return policy: I lost my receipt and when I called, they said I would likely have to go to the store I made the purchase at (i.e., not here) since the CC logs are not kept across all stores but rather local to the transaction site. I was going to eventually go but I ended up going to another mall and saw a Lush. I asked if they could make an exchange without the receipt which I promptly went back to my car to get the shower bar. Each returned item is not put back on the floor so I recommend not purchasing something if you have the intent to return it. These are made with environmental conscious and it would be backwards on their mission to return it. Get a (free) sample instead if you need a test run!
5. Tap water — fill up your bottle here.

I love this Lush location! I love when Lori is in because she is so friendly and helpful and she packs up the fresh face mask which I adore. All of the staff at Lush are awesome!
I come to Lush at least once a week to stock up on my products. Bath bombs and body scrubs are the best! This location is always well stocked which so many things to choose from. I love Lush!

I love Lush! Of course a little pricey but still a great way to indulge. I went with my friend and mom and we were singing and dancing the whole time and the sales rep was more than happy to answer questions and let us browse. She even showed us how a few products worked! Loved the locations and size of store! Hope to be back soon!

amazing customer service (I don’t think that’s ever been an issue at any lush) i was there at the moment they opened, and had a nice long shop with an awesome salesperson. I had to come back the day after for a fresh stock of face masks and the employees (a new batch from the day before) knew who I was because the employee from the day before had raved about one of my tattoos. I love lush, and this location is amazing as well!

A must for casual gifts at holidays and super fun for those seeking to pamper themselves or another. Best part for me was that everything I got went through airport security without a hitch. That’s amazing if you’re looking to travel with lotions and the like. This is a fun place to play too if you’re looking for a diversion from the standard shopping experiences in Georgetown.

I usually love Lush and its products BUT the sales associates at this location are super pushy. Sometimes that’s not a big deal, but the last two times I came in for my favorite shampoo bar, they talked me out of buying it in favor of other products. Both times I walked away with something they recommended that just didn’t work as well as what I’d come in for. The last time, a female associate strongly suggested I get this honey shampoo. Smells great, but dried out my hair and scalp like you wouldn’t believe.
I’ll keep coming to Lush, but will completely ignore their sales reps’ advice from now on. I recommend you do too.

My first Lush Love! (I have to like my home store more now.)
I have been to every single Lush Store along the east coast and as far west as Kansas. This was my first in store visit. I’ve been a Lushie for over 13 years!
I spend so much time and money at Lush! I love all the people who work here. Different personalities and preferences. I got a foot treatment last time I was there, that was to die for! 5 stars!

This location is tricky to get to, so when I run out of something I typically call, pay over the phone, and have my boyfriend pick up the products on his way home from work.
I attempted to do that today and was told by a manager that she could do it, but would rather not. When I asked why, she simply said, «We don’t like to do that.»
I have always really enjoyed the staff at Lush, and hope this was an isolated incident of a rude and unhelpful manager.

This is my favorite Lush location and worth the drive! (I live in Fairfax). Lush as a whole is a wonderful company and I enjoy shopping in their store. The sales associated are very helpful, very knowledgeable, and really tend to the customer’s needs. Compared to other Lush locations, this store seems to have the least pushy sales associates. They just let me browse and occasionally asked if I needed help compared to other locations where they kept pushing me to buy more products that were related to the products I bought. Love Lush in Georgetown!

Did you know you can have your hair Henna-​dyed by a Lush representative?! They will make the mixture for you AND put it in your hair! Then they send you home wearing a saran wrap (for an at-​home rinse). I thought this was so cool! I’m definitely going back to try this out! The ladies here are SO nice and SO attentive! I didn’t give them 5-​stars only because their shampoos are SO SMALL! I would need 3 of those little suckers to wash out the hair on one half of my head and 3 more for the other half of my head. (What can I say? I have a lot of hair!)

I love it here! It can be a bit pricey but the staff is wonderful and the products really work magic.
I’m addicted to the Vanillery solid perfume and sniff my scarves like a pervert when I’m jonesing. It’s very reasonably priced and reminds me of my much more expensive jean Paul gaultier which is alcohol based and irritates my eczema. The solid perfume is creamy and moisturizing with flecks of real vanilla.
My true love is their henna. I have naturally red hair but this makes it glossy, covers my few greys, and kicks the color up a notch. It can be tricky and messy but the lovely ladies were kind enough to sit me down and henna me up. This is even though they usually require an apt and i didn’t have one. Sure I had to walk around Georgetown with Saran Wrap wrapped around my head but its a small price to pay. It only took half a brick of henna — a whole one is about $ 20, a bargain compared to a salon color gloss. The next time I came by the store, the gals recognized me and were eager to check out how my hair turned out.
One more and ill stop: silky underwear dusting powder. Cocoa butter and jasmine and matches my perfume yet is all over sexiness.

This is one of my favorite stores! Every time I am in DC I swing into G-​town to restock my supply. I have been to the store in Midtown NYC but is it even tinier and more crowded than this one.
Plus I just LOVE G-​town! This gives me a great excuse to go.
The sales people seem a little desperate and hover over you worse than a nervous mother.
Other than that, I just focus on the products. Yeah, the bath stuff rocks, but you already have heard that on the hundreds of reviews before me.
So I will tell you about some of the other products, namely the honey lip balm and the lip scrub. Oh my! The lip scrub I have is Kettlecorn and it is delicious!
Oh, and it makes my lips super kissably soft too. ;-)

A soap store is a new concept to me. A successful soap store that caters to weird people like me who like obscure scents is unheard of. Maybe I was an easy sell because I had just left a workout (see Nike Georgetown) and smelled like the inside of a high school locker room. Or maybe it’s because my girlfriend likes when I don’t smell like said locker room, and buys soap for me. Either way, I was blown away by the amount of product Lush has.
In all honesty, I couldn’t even start to list the amount of soaps, body bars, bath balls, lathers, etc. that Lush has. But if you want to test the product, no problem! They have wash stations set up throughout the store for you to give the scents a go.
Don’t go in here expecting to pay Dove or Irish Spring prices. This is your designer soap, and comes with the Gucci price tag. But, if you like smelling like a champ, swing by and let them set you up.

Love this place!!! I haven’t tried many products so I’ll have to update at some point. I love their moisture bars — they look like soap and smell like heaven! You can spend like $ 2 more and get a reusable tin for future purchases. These «bars» are great for travel; unlike lotion, they’re solid so you don’t have to worry about them leaking all over the place.
Service is fabulous, the store is so much fun to browse and the prices aren’t too bad. They will give you a sample if you make a purchase. Ask for the lemon cuticle cream if they have it. :)

I will continue to use Lush products (go Canada!) but I won’t be returning to this store to purchase any because of their poor customer service. The staff didn’t acknowledge us when we entered, didn’t ask if we needed assistance, and actually brushed off my questions about which product is better for my skin.
I know there’s a location in Pentagon City, and hopefully that one is much better.

This was my first Lush and remains my favorite one in the area. As a guy, well, there generally aren’t a lot of us in this store but if you like nice relaxing baths their fizzing bath salt floating disintegrating ball things are awesome.
I’ve never been into solid soaps, cosmetics or any of the other things they sell… and they seem to be a tad overpriced, but at the end of a stressful or taxing day there is something fantastic about popping one of those fizzy things in a tub and relaxing the day away. They are remarkably good quality, consistently fizz all the way down, have a huge selection of scents and I’m not allergic to at least half of the options.
Just keep your eye out for glitter… they put that in some of the fizzies and let’s just say it’ll stay with you a long time. If you want that, awesome. If not, be aware.

It was a warm March night (yeah, what?!) and they had the doors open. So basically, you could smell the classic lush-​store-​scent from Rosslyn.
Lush always has supreme customer service and this store delivered. Very knowledgeable staff and contributed to a fun enjoyable shopping experience.

If I were a girl, I would definitely become a fan of LUSH. I really like the «Little Green Bag».

I love this place. I’ve been a faithful Lush junkie for several years. I love this free standing store (I wish they had one at Tysons). But since they don’t I trek out here to get my Lush fix. I do try to avoid this place on the weekend to avoid the heavy crowds.
As other Unilocalers have said the store is a bit small and packed with goodies. The staff is knowledgeable and they try to get you to try new products. I’ve gotten several of my friends also hooked on the Lush and they are now apart of the devoted faithful.
My fave products:
The soaps (all great!)
The solid shampoos (esp. seanik, and Godiva)
Tea tree water toner
The hair cacas (just go into the store and inquire, its too hard to explain).
And of course the one to end all products Sex Bomb!

Fun soaps made in circus colors and given silly names: that’s Lush. I like this UK shop for out-​of-​the-​ordinary, fairly cheap gifts. They sell their soaps in slabs and will hand cut them for you and wrap them up in fun wrapping paper. Check out their gift baskets, too: creative selections with clever names. And lest we forget: God save the Queen!