Unity Health Care – Upper Cardozo

I came here based on good reviews from a friend in the neighborhood and because I thought I would receive more primary-​oriented care from a community health center. I have insurance (UHC). Scheduling an appointment was pretty easy (physical). I had an 8:30 a.m. appointment but they were running nearly an hour late even so early in the morning. I did labs the same day and that took quite a while as well — all said and done it was nearly a four hour ordeal and I missed several meetings at work. Then I got a text message that I still needed to take the labs that I did on the day of my appointment and each time I call in to understand what’s happening I get a nasty person on the phone who isn’t willing or able to tell me anything and says someone will call me back (and no one does). I had high hopes for this provider but will probably look elsewhere after this experience.

I’ve been going to Unity for three years. But as of today, never again. I had an 11 AM appointment and wasn’t even ushered into the doctor’s office until an hour and a half later, where I still had to wait like a dunce. No one bothered to offer an explanation or apology, either. Completely unacceptable and frankly, disrespectful. And it wasn’t the first time– it was just the straw that broke the camel’s back. If it were a free clinic, fine. But it’s not. Take your (or your insurance provider’s) money elsewhere.

My. Frist. Time. Here, they. Was very patient. And kind, I didn’t. Have. To. Wait. Long. And. The. Dentist she. Was very. Kind, and. Today February 10^th. I’m waiting. For. Them to open and. I’ll be. On my way. Back, to have. Two. Teeth. Taken out, been hurting. For. So. Long, I would recommend. Condoza. Dental and check this. Out they. Opens. On weekends, for. Emergency

Wouldn’t recommend coming here if you have insurance and just need to see a doctor for prescriptions/​a normal check-​in. After calling for the last 2 months trying to set up an appointment to get a scrip refilled, I was finally informed I could come in at 1. When I got there, they told me my appt was actually at 1:30. Then at 1:30, they gave me the paperwork to fill out and I was finally seen around 3 for a 5-​min appt that I then got to pay $ 20 for.
It seems like they do great work with lower-​income people and those who might not have insurance, which definitely has its place. This is just an FYI that if you do, any time saved by its convenient location will be offset by the other factors.

Que mal servicio dan en esta clínica es la peor que visitado tuve una cita de examen físico me tuvieron en un cuarto por 37 minutos tuve que pararme y fui a buscar la enfermera! Luego me metió en otro cuarto me dijo ya viene la doctora por otros 20 minutos ahí espere y espere que coraje y falta de profesionalismo tienen en esta clínica!!!

Upper Cordoza is a clean and friendly place.
They are usually so busy and booked all the time. But I feel like the doctors are friendly and takes care of their patients.
Dr. Odonovan at Family practice at Green team is super!!!
I’m only taking one star away because the rescheduling and check in line is little unorganized and waits longer than actually having to see the doctor at times.

This review is from my experience with the spanish speaking young lady who I was transferred to over the phone when I asked to walk in and see an eye doctor. I do not have insurance and need care immediately because I believe I have shingles in my eye, which hurts badly and if not treated asap could damage my cornea causing me to go blind. I asked her if it was possible to see an eye doctor today and she told me curtly, «the eye Dr. doesn’t do walk ins.» Well, can I see him anytime this week? «No. I don’t have anything until December.» Please do not work in the health field if you have zero compassion for others. It makes me sick to think that such individuals are hired.

There service needs improvement. I call to ask a question about a referral and no one answer the phone. I called around 1:30 pm and no one answer until my fourth call. When some one finally answer the call they put me on hold and never got back to me this was around 2:10 pm. This was the worst experience I had with them so far. I spoke to there director and filed a compliant, they say it will be fix who know. I had enough its time for them to improve their service and should be more fast and efficient. It should not take a whole 30 minutes to answer one question and four calls for some one to pick up especially when they have three clerks sitting behind the front desk in lobby.

I found myself with an unexpected gap in health coverage coinciding with a month-​long sore throat that I wanted to get looked at. I was surprised to find there weren’t many clinics in DC catering to low-​income, uninsured people, but was pleasantly surprised to find this place right down the street from me. I braced myself for an all-​day affair as a walk-​in to a free clinic, but there were just a few other people ahead of me and I got in relatively quickly. I was seen by a physician’s assistant who was very competent and personable. The place was clean and comfortable. I was not charged anything for the service, though I would have gladly made a contribution.
Note there is another locale on Columbia Rd., but they don’t accept walk-​ins.