Call It Spring

DO NOT DO NOT DO NOT DO NOT SHOP AT THIS STORE!!!
My shoes fell apart within ONE TIME of usage for an HOUR.
The customer service is HORRIBLE.
I was told a million different stories from them, and they even left me messages, all with different stories.
After buying a pair of shoes that broke the first time i wore them, i took them back to the store and the manager kindly ordered me new ones… to the wrong address!!!
I called customer service because i saw the address was wrong on my account and she changed it an assured it would go there.
GUESS WHAT-​it didnt.
After calling several times (and waiting for over 30 minutes several times) i was told they had to open up a UPS investigation and then i would get refunded.
UPS called me right away and we both realized it was Call it Springs fault-​as usual.
THEN– I called the next day and they told me it would take 8 more days until the investigation was closed.
30 MINUTES LATER–
i got a message saying that the investigation was done and I had to go back to the same store they ordered the shoes from to get my refund.
JUST TO LET YOU KNOW-​I LIVE IN FLORIDA AND BOUGHT THEM IN NEW JERSEY.
When I went back to new jersey I stopped by the store to get the refund and the Manager called customer service who said the investigation wasnt over and it would be 10 more days until i could be refunded!!!
I repeat:
DO NOT DO NOT DO NOT DO NOT SHOP AT THIS STORE!!!

I bought a pair of sandals here (salesgirl was great) but they turned out to be horribly horribly uncomfortable, I wore them ONCE, and they wouldn’t take them back!!! Bad bad customer service. I won’t be returning. They have a nice selection of shoes, but they are overpriced.