I’m a long time customer of Big Creek Lumber. Most of my business with them has been at the Santa Cruz store where there’s always someone to help. Today I went to Watsonville to beat the northbound traffic on Highway 1. I’m sorry to share that my experience wasn’t positive. There were around four people stacking lumber in the yard, but absolutely no one in the shed to help. They weren’t busy at all. I went inside and asked if I could get some help, and they were friendly and called for someone to help me in the shed. I waited about five minutes, watching all of the lumber being stacked in the yard, and decided to leave. I try to support local business by purchasing my lumber at Big Creek rather than places such as Home Depot. I’ll continue doing business with the Santa Cruz store, but will not return to Watsonville.
Amy V.
Évaluation du lieu : 5 Marina, CA
We were looking for trim for our fixer-upper house. Big Creek had exactly what we were looking for with matching casing, base, and crown moulding at a fantastic price… much better than Home Depot. They had excellent customer service both over the phone and in person. The staff is very knowledgeable and friendly. We always go back here now.
Erik J.
Évaluation du lieu : 5 Watsonville, CA
LOVETHISPLACE! Front service even remembers your name! Pricing is actually identical to Home Depot but the quality at Big Creek is WAY better. Much better selection, easy access to lumber and they have large inventory inside too. Very knowledgeable when you ask for help and much more friendly than the people at Home Depot.