Red Roof Inn

I come into town time to time from Arizona and this is pretty located where I needed to be when I first started coming here little over two months ago I was paying upwards towards $ 58-​$ 75 for an evening in a handicapped room now and I overlooked all the loud noises the smoking drinking partying in the parking lot but the guy at the front desk although I’m not races is this Indian guy. who I watch charge different prices depending on who you are and it seems to be what race you are as racist as that sounds. Our mistake was we complained about the noise and now they label us is troublemakers. all I wanted was a good night sleep for a decent price this is not the place to do it! stay as far away from here as you can he just charge me $ 119 for a room for tonight that I just paid 80 The night before ?. Very interesting don’t you think sounds like a little price gouging to me

Called the 1800 number to get a room. It was $ 140 not the $ 58 it said on the Internet ‘couldn’t get that price’. All there was was smoking but beggars can’t be choosers. Still, the floors were disgusting, walls needed painting. On one hand, their breakfast omelets were good.

Unable to check in due to utterly incompetent front desk staff. Booked room via southwest, tried to check in and was met by belligerent front desk staff who had zero interest in assisting us.
Avoid this hotel at all cost.

Gee guys your reviews scared me, but I took a chance on the Days Inn on 9÷8÷12 for an over night stay. I stayed in a smoking room and I was pleasantly surprised. First in the lobby they were laying down real wood along with some other improvements. Evan and Landus were great customer service guys. I paid $ 77 including taxes so I wasn’t expecting the world, but comfort I wanted and got it for one night.
The room was on the first floor #122 and had high ceilings which made it seem more spacious. I must of had an upgraded room because it was fresh paint, new furniture (somewhat) along with a nice comforter. Furniture was that beige birch Ikea color type of thing and was not that two ton type of wood that takes up the whole room.
Although kids were on the premises and a dog, I heard nada until about 7:30am when the guy next store started talking loud. The curtins from the outside makes the hotel look sloppy, but once in the room I was cool with it. A friend stayed in room #215 a non smoking room and was cool with it too… ok I said I would give them five stars so here it goes…
Oh yeah wifi was nice and smooth along with the waffle maker!
Update — I went back again because the first time was cool, 2^nd time not so cool thus the slippage of two stars. I had my same room which was ok until some loud neighbors checked in and we moved to another room… horrible…I wont bother with the visual… or smell.

Days Inn just bought this hotel, but the Red Roof brochures remain in the lobby.
The room was gross — I didn’t want to walk barefoot on the carpet or use the blanket/​comforter which looked like it hadn’t been laundered in several years. The bathroom was moldy. A week later, my daughters have lice and I’m pretty sure this is where they picked it up.
And to add salt to injury, they doubled the room price for the weekend due to a soccer tournament being in town.

If there is any way you can stay some place else, do do! The Red Roof Inn has been purchased by Days Inn but they have not made any improvements. The motel is located by a Brewery and several fruit and vegetable packing houses. The rooms are small and could use a LOT of upgrade and wall paint. A lot of itenerants and truck drivers stay here. There are no restaurants or fast food joints closely. Shower is moldy, both chairs are paint stained and dirty. TV is older model. The room does have a microwave and refrigerator

Positives first. Helpful, polite receptionist. Lobby simple, but attractive. Bed comfortable. Free wifi.
Negatives. Run down, shabby, overpriced, NOT deluxe continental breakfast by any means. The carpet in our room was very worn and stained.
Property has been purchased by Days Inn, maybe they’ll clean it up.
Worst problem was the refrigerated truck in the parking lot that ran its motor all night. The vibration and noise were so annoying. The desk clerk was willing to move us, but we had already unpacked, and we’re too tired to move our stuff.
Such a contrast to the hotel we stayed in the next night in San Jose. That place was so much nicer, and $ 15.00 less. Go figure!

This hotel is good for one thing! A place to crash for one night on your travels.
A perfect example is you walk in sometime after 9:00pm and you walk up to the desk and say «I just need a room to put my head on a pillow» Don’t expect much because you do not get much. My room did have a Mini micro and fridge. But your bath towels are thread bare and remind you of your Junior High school towels. The free breakfast is NO FRILLS. Small room w/​MANY People. One complaint is the message light was on and I called down to the desk 3 times to shut it off and they couldn’t or did not know how to do it.

DO NOT stay here unless you are desperate to save money. I booked four rooms for two nights so my family could attend a wedding. We would have been better off to cram all of us in two rooms somewhere else. Everything is worn out including the towels. They are threadbare and when we requested more (two towels for three people?) we were told they didn’t have any more! It is very dirty, although there are always cleaning staff in the hallways. The downstairs doors are left propped open (although they are supposed to closed for security) which lets flies fill the lobby. Some of the staff was great and seemed to know what they were doing (Melissa), but most were clueless. When I asked a question on Sunday morning (9 – 25) the desk clerk said he was too tired to think and should have been off already. He really should have been because he completely screwed up our bill. He wanted to charge two of us for the same room for the same night and could not understand why we wouldn’t both pay! I just hope we didn’t come home with bed bugs. Do not stay here. Noisy, dirty, overpriced, idiot staff!!!
And as an addition to this first post — They have now charged me twice for each of my room and when I called said they will correct it only if they find –IT IS TRUE! I TOLD THEM OF COURSE IT IS TRUE! Luckily I have my orginial receipt, but I think this will take calling the credit card company to sort out!

First let me say that all the staff was great so they get an extra star for that. Even the housekeeping staff who was cheerful and pressed the elevator button for me as I passed by. Front desk staff — Delia and Melissa– were very friendly and helpful. Oh, another plus is easy access to Hwy 1 and Sunset Beach State Park and other beaches away from traffic. I believe they are also dog friendly.
That said, this property/​rooms is/​are very run down. While the rates are inexpensive for this region, it could use some work. A lot of work. Bedding and beds are old. Room carpets seem dirty and worn. Curtains in my room were also threadbare. The exterior looks find. But internally, it could use paint and more.
I was given an accessible room my first night which I didn’t mind. I am not disabled but this room does not have a roll-​in shower. For someone in a wheelchair this could be a problem. I had to move because the hand-​held shower head was broken. Hopefully they have addressed this.
They moved me to the room next door. There was no coffeemaker in this room which I mentioned the next day. I was told they would bring one later. When I returned late that evening I noticed there was still no coffeemaker. When I mentioned this again the next morning I was told the second room didn’t have a coffeemaker because it’s not a business king. Okay, they didn’t tell me that before but I have never heard such a thing. Yes, I know there’s coffee in the lobby in the morning but I like to have coffee in my room when I get up.
I wasn’t planning to eat breakfast there. However, the website says «deluxe» continental breakfast. It’s free and that’s great but hardly deluxe. Probably many of the guests are fine with what’s provided but truth in advertising.
This is a good physical location and the price was right for this particular business travel and certainly a good deal for Watsonville. And, again, the staff was personable and responsive.

This hotel (motel?) is scum, don’t stay here.
The condition of the guest corridors is one thing, but what truly needs to be communicated about this hotel is the shady pricing scams that ensue pre and prior to check out. What kind of hotel shows you one rate upon your check in and then raises it once you check out? Do you think people are not going to take notice? It amazes me that this place is still in business.
What ever happened to integrity and honesty in this Country? No no, no more «out to make an honest buck.» Just get what you can and fuck everyone else.
PS, be sure to follow up on your bank statement after doing «business» with these crooks.

We booked 2 rooms, and stayed there with another family Sept. 9^th/​10^th.
First of all, welcome to the price fixing scam that IS the way hotels in the Santa Cruz, Scotts Valley, Watsonville area do business. They advertise one rate, but when you attempt to make a reservation, you get told, «Oh, special event rates apply during that time, so your room will be…» And they all jack their rates by $ 50-​$ 100. When you show up, ask the desk clerk what the big event is that weekend. You’ll get told, «Huh? There’s nothing going on this weekend, why?»
Really a fantastic way to do business.
So now I’ll speak to the condition of this hotel and our rooms.
I was actually appologetic to the other family, for booking a room for them here. That’s how bad it was.
Smell bad? You bet. Some combination of «how the heck are we going to kill that odor, and how the heck are we going to get those stains out» Just aweful, in both rooms.
Stains on the floor? There sure were. I’m not sure if someone got stabbed in there, or was walking around dropping melted chocolate on the floor, or what. But seriously, if you’re staff isn’t skilled enough to get stains out of the carpet, either fire them, or replace the friggin’ carpet. How do you people live at home… wait, I don’t want to know. Maybe since this place is pet friendly, it was were someone’s dog took a dump. That makes more sense now that I think about it.
Stains on the furnature? MmmmMMMmmmmm yep. There was one chair that looked like it had seen so many sex acts that it must have been a prop for a porn studio. Absolutely discusting. What manager has so little self-​respect as to let a place look like this?
Stains on the walls? Well, of course. It looked like a thousand previous guests had put their feet and shoes all over the walls near the beds.
Mold in the corners of the shower? Sure enough. Just like you’d expect from what I’ve previously described.
What else? Oh, how about the layers upon layers of caulking in and round the tub, and the layers on top of layers, of «no-​slip» decals. I’m not kidding you, I pulled back the shower curtain, looked in, and said, «I’m not that dirty… thanks.»
Hot water? Nope. You could leave it run for as long as you wanted and all you go was warm.
Continental Breakfast. Choice of a piece of toast, 2 types of cereal, toaster waffles, apples, coffee, OJ, apple juice. About a dollar’s worth of food, no matter how you combined it.
The place backs right up to the 4 lane Highway 1 freeway, which is elevated through this area. So basically, you have freeway traffic just about level with the 2^nd floor, and about 75 yards away. Can you guess how noisy it is at night? Unbelievable.
All that, and we paid $ 124 per room including taxes, etc. I’ve stayed in $ 40 MotelSixes that were waaaay nicer.
Anyone who’s saying this place is nice, is probably an employee, trying to offset the real comments.
Take your business and your hard earned cash elsewhere, and keep yourself and your family safe. Man, this place was nasty.

Hotel-​wise, it’s fine for what it is, but policies might be an issue. My first visit, a couple years ago, was uneventful. I booked another visit, but circumstances changed, long story short, I learned the day before that I needed to arrive in Watsonville earlier than anticipated. So I called to ask if I could check in at 2 pm instead of 3, but I was told there were «no exceptions» on that front.
That being the case, I had to make a last-​minute reservation someplace else with an earlier check-​in time, and I called back to cancel here. This was, again, more than 24 hours in advance of the existing reservation, but I was told you could only cancel without a penalty 48 hours in advance. I pointed out that both the website and my confirmation email said otherwise, and was told «um, the website needs to be updated.» Really.
They did agree to cancel after verifying that I’d booked online, but I was put off by the vagueness and/​or sketchiness surrounding it. Probably not trying that again.

Cheap, no frills, decent lobby, strange hotel clerk, weird shower faucet, has a microwave and fridge, ok mattress, next to loud freeway… you decide.

Red roof inn is diffentely a roach motel! Dirty bedding, floor and walls. Room smells like clorox. And was dbl charged once I checked out, nvr again will I ever stay here!

This is your bare essentials hotel, but is a step above Motel 6 that’s for darn sure! For $ 60/​night, this is not a bad deal at all.
The goods first:
The staff was extremely helpful and friendly upon arrival, even though I didn’t have a reservation. They pointed me to the direction of nearby restaurants and stores. They even gave me a choice of floor and whether or not I wanted to be near an exit.
No strange odors were in the room. I had all of the necessities there, towels, assorted toiletries, etc. Adequate amount of TV channels, at least enough to satisfy my tastes (no HBO though). Plenty of hot water, and I felt that the water was pretty clean, at least good enough to drink from.
For those of you who don’t know much about Watsonville, it is primarily an industrial/​commercial and farming town. The hotel is located towards the edge of all this, and is on the side of highway 1 that is opposite all of the retail locations. However it’s still in a somewhat safe location, especially with the cool electronic lock system, deadbolt, safe, etc. Security cameras also line the elevator areas and front desk.
FREE WiFi! I mean seriously, who doesn’t love free wireless internet? Plenty of parking, including spots for those semi-​truckers.
The improvements needed:
The room looked a bit banged up, perhaps a repaint and an update to the furniture is in order. The bed was definitely not my bed at home, but I guess that’s what you get for the $ 60. The hallways are a bit dimly lit which gives it a little spooky effect, but nothing too serious where you can’t see where you’re going.

Made reservations for the 19^th of Feb.
Cancelled on the 17^th of Feb…
More than 24 hours in advance.
Still got charged
Been calling them since Thursday (its Monday now) and no one has gotten back to me yet. They said they would call back in and hour… and when i call back, the guy is gone.

Just checked out (11÷28÷09) today. We’ve stayed here each of the last 4 years, visiting family on the coast. It’s definitely gone downhill in that time. Still seems clean, but even mote Spartan. If you’re just needing a bed, fine.

Dog friendly.
Clean rooms.
Friendly staff.
Works for me.

Thinking about saving a few bucks during that trip to Carmel, so you booked yourself here? Don’t make the same mistake I did! I can’t fault this place for being a 30 minute drive away from the action or for the hotels in Carmel being so pricey, but RRI does have pretty spartan rooms (the lack of a dust ruffle!), low quality bedding, and a cleaning crew that starts at 9am.
Lesson learned: save up for the fancy inn in Carmel next time.