Starbucks

thought this was the drive-​thru Starbucks on Willowbrook blvd, but I guess it’s the one located in the food court of the mall? Maybe the one in the Macy’s? Either way I love the ability to order on my phone within the Starbucks app and pass by to pick it up, already paid for. Really convenient if you are just passing by, in transit to somewhere passing Wayne and Little Falls, or just in a rush. Love being able to customize and order too so I can have my iced matcha latte with soy milk, unsweetened, and with like 10 scoops of matcha powder on a quick order button.

So this Starbucks is located at the corner of the food court from the inside of the mall. when I ordered I specifically told the gentleman I wanted a waffle cone frappuccino with EXTRA caramel… line was moving right along, problem was when I received my drink it wasn’t extra caramel… I also noticed the gentleman who took my order rush to grab lunch and came back to find his way to the back… I didn’t deduct a star because once I got back on the moving line I told the lady at the register, I asked for extra caramel when I ordered AND she actually was so awesome that she made me a new cup right away. awesome A+++ service

Good location, but they need to speed up their service in the drive thru. It can be achingly slow, which creates a backup if you’re trying to get in the line from the mall entrance (as opposed to the side nearest route 46.

Fast service, friendly employees and for being in a mall food court, they keep it clean. The staff starts to remember you after a few visits (perk of working in the mall) and while they keep the line moving, they don’t let the service slip.

Just so everyone knows, there is ONE STARBUCKS IN MACYS, and ANOTHER IN THE FOOD COURT. I honestly like the macys location better, because it doesn’t get as crowded. Also I find the staff at the Macys starbucks to be very polite. They actually say «Hello» which is pretty rare for a Starbucks these days.

This Starbucks gets mobbed due to it being in the mall, but I MUST give them props as the staff are awesome and knows how to handle the crowd lighting fast.
So if you see a massive line, have no fear as your Java fix will be fulfilled in no time.

Workers are friendly. They actually say «Hello», «Have a good day», and «Thank you». It can get very crowded, but I always seem to go when there is only one person or no one in front of me. It moves really quick. It’s small but has a little of everything.

any Starbucks you go to there is going to be a line and a wait, but that isn’t an issue when the staff is so polite. this Starbucks has the rudest staff ive ever encountered.

Takes forever to get a coffee. They have enough workers but everyone sticks to their own spot rather than helping each other if they see long lines.

Everytime I come here it takes forever no matter of there’s a long line which would be understandable or no line at all like just now. I waited 20 minutes for a small drink. The servers were working hard to make the orders but when the drinks are done they just fling them up on the counter say the name once and that’s it. There were drinks up there and no one knew who’s was who’s.

Always pleasant experience! And fast and friendly service! Pastries are the best and always fresh! Convenient location while shopping or taking a break at macys!

If you like waiting 20 minutes for your coffee when there wasn’t even a long line to wait it then sure, come here.

It’s clean, the staff look happy, no one is standing around or playing on their phones, everyone is working to smoothen process. Got a small cappuccino and it was worth $ 3.16. My wife didn’t want anything to drink earlier, after buying the cappuccino, I realized it wasn’t mine anymore

It’s a Starbucks in a crowded mall. The staff is friendly and quick. Their prices are like any other SB.

Was here earlier today… and I actually came to Willowbrook Mall JUST to stop at this Starbucks. Is it a special Starbucks? No-it’s small and stuck in the middle of the mall. Was it a magical experience? No– but here’s the deal… on an afternoon during the days of Christmas shopping hell, with only three people working, they got me in and out in about two minutes…
I was sucking down my fru fru triple shot white chocolate mocha and back wandering the mall with nothing but smiles from the workers. THAT is exactly what I needed when I got there and THAT deserves four stars.

Finally! I’ve been waiting for someone to add the Food Court Starbucks to Unilocal.
(Yes, I know I could have done it. But I’m lazy. And it’s hard to enter businesses into Unilocal with a Latte in my hand.)
It’s smack-​dab in the center of Willowbrook Mall — the perfect location! The baristas here are fast & accurate, as any food court resident should be. And I strongly prefer it to the Macy’s Starbucks, because going there would mean I’d have to go to Macy’s.
I feel like I should point out their excellent customer service: A few months ago, I brought my mug (how eco-​friendly of me!) and ordered my usual. It was very busy that day and somehow the barista forgot me! I was left waiting for about 15 minutes. The cashier looked up, saw me waiting, grabbed my mug, pushed it to the front of the line, apologized profusely, and gave me a coupon for a free drink for next time. Awesome.
BUT — I strongly suggest you avoid it like the chicken pox during non-​school hours, when hoards of teenagers flock to get their blended caramel mocha … whatever … with extra whipped cream.
Caffeinated teenagers … *shudder.*