Cedar of New Tampa

Be wary of the new pricing policy, and change of service. Ask before you drop off. Prices have drastically changed.

I took 3 costume from Gasparilla to be cleaned. The owner was present when I left my 3 outfits. She examined the outfits and agreed that she could clean them. I left my outfits 3 skirts 3 corsets. When I arrived to pick up my costumes 1 complete outfit was missing. I could not find my receipt they gave me. I spoke with owner regarding my missing outfit which cost approximately 450.00. The owner reviewed the dry cleaning and stated that her numbers she had in her system indicated a number of items dropped off and her number showed more items where picked up then what received. So for that reason she offered nothing back to me and basically said I never brought my outfit to her. Even though her numbers are incorrect with items received. My advise run from this cleaners as she is not being honest. I will never return here and highly recommend you go else where. Owner is not honest.

I’ve had nothing but great service since I started getting my dry cleaning done here a little over 2 years ago. I drop off clothes 2 – 3 times a month, my husband’s dress shirts mostly. In 2 years there have only been 2 errors in the service and the owner (Amy) made it right both times. One time there was a mark on a shirt I brought in and so she had it re-​cleaned & spot-​cleaned for me. It still did not remove the mark, but I also couldn’t say for sure that it wasn’t already there when I first brought it in. She did not charge me for this shirt. The other time, apparently 2 shirts were missing; it was a tagging issue with the plant. Fortunately they were recovered a couple of days later and again, Amy apologized & did not charge me for the shirts. In my experience, Amy is an assertive yet pleasant business owner, and I have never gotten the sense that she is dishonest, despite some of what the previous reviews reflect on here. Her team of workers are very accountable & have given me great customer service every time I come in. Because she made it right both times, I will continue to use Cedar as my dry cleaner.

I have been going to this cleaner for a while out of convenience but they have misplaced my dress on one occasion and found it 2 days later and also turned my white dress to cream. I’m not going back!