Cathy Jean

I am very disappointed. I brought a gift for my friend but my friend did like it so i go back for exchange after 3 days i purchased it. They wouldn’t let me exchange because the bottom seems a little dirty. they are not final sale and the exchange policy said it suppose to have 10 return or exchange. I felt so sad for this $ 5X heels. I will never come and shop for anything again.

I am very disappointed in this place usually I’m fine but the associates seem to not care at all! I went in bought shoes a month ago that were regular price still on the shelf and threw my receipt away yes dumb me but it should be in the system. I went in to try to exchange them or do something about the wedges I bought that were falling apart after 2 uses. Cathy Jean had poor quality, over priced and horrible customer service. The associates kept saying no we can’t do anything without a receipt and when I insisted on asking for a manager they said it won’t matter the manager will tell you the same thing. I didn’t care I wanted to speak to the manager and that’s that. Very angry don’t shop here, they could care less about customers.