Pho Bien Hoa

Will NOT come back. Will NOT support. Just finished our meal here and was sorely disappointed with our experience. I’m Asian and I’ve eaten Phở all my life. I’ve never been to a Vietnamese restaurant in Utah that is so stingy with their portions and vegetables.
4 of the 5 of us had some sort of phở dish (I ordered mine with extra lime). The server came out with ONE plate of vegetables (technically it was only ¾ full) for the 4 of us. We thought it was extremely strange so I asked our server, «Can we get another plate of vegetables? We are a veggie-​eating group.». He comes back with a small plate of bean sprouts and 1.5 strands of mint… Still no extra lime at this point. So I asked for my extra lime slices again and finally got them.
At NO point of our dining experience did the girl waitress or boy server tell us that lime and vegetables were an extra cost. It was an extra $ 0.50 for half of a lime (on receipt it said 1 lime). I could have gotten one whole lime at Harmon’s for $ 0.38… And $ 1.95 for a small plate of veggies. What gets me is that it wouldn’t even be considered «extra» if they gave us enough for 4 paying customers! They also gave my husbands dish to my mom and my moms to my husband… and my mom said something didn’t taste right with her meatballs. My dish wasn’t bad, but we’re not coming back due to their lack of attention to details and over charging. We will drive less than 5 minutes north to Phở Cali on 7200 south. At least I know for a fact that Phở Cali will give each patron their own veggies plate and they DO NOT charge extra… no extra for limes either.

Best Phở in the valley! Clean and quite setting. Perfect food for a cold day.
Do yourself a favor and splurge for the large phở for an extra dollar.

Our server came to take our order without writing anything down. I asked if he would remember everything? He said «yes, no problem». And when I hear that I always worry.
He forgot our drinks, my sisters utensils, and didn’t serve my large order of Phở and sent out a medium. Next time I should ask them to repeat back the full order just to make sure they got it right, since I rarely ever see someone memorize so many items that easily.
The Good:
The Phở #22 –great broth and generous portions of meat
Phở veggie plate
Grilled chicken with tomato rice
The Bad:
Egg rolls — worst in Utah
Grilled pork
Chicken lettuce wraps
What they need to work on:
Train their servers to write items down
Be more attentive to the customer so we don’t always have to flag someone down