Ricks Auto Repair Llc

Thanks Rick! And thanks to everyone who wrote a review before this one. Everything everyone else said about this place is completely true. This guy rocks! From the first second I called I could tell that I was not going to be getting the usual repair shop BS. Rick answered right away and instantly began diagnosing my problem (brake lines on a 2000 Dodge Caravan). I had it towed that same night to his shop and he texted me photos of the problem as well as a price quote by 7:15am the next day! He warned that it was going to be a big job, and that it was going to take some time. No issues there as he stayed in contact with me all throughout the repair process. He texted me several times with photos and updates… amazing! He completed the work, showed me pictures of the job he did, and even fixed my AC belt without charging me! All at a price that felt more than reasonable for the amount of work that was done. I still can’t believe this guy runs this place all by himself. All around hard-​working and very nice, outgoing and personable guy. I think I found my new mechanic. Thanks again Rick. I’ll be back… but hopefully not too soon.

I have no idea what these people are talking about. I went in cause I had a check engine light that I just wanted to be scan and see what was the problem. Something that would take maybe 5 minutes and the guy said nope can’t do I’m to busy, he wouldn’t even bother to look at it. Even when I came into the business he just gave me a weird look like what the heck is this guy doing here. I’m sorry even if he is the «only «one there your telling me you couldn’t spend 5 minutes to look at something that auto zone can do. Wow just wow.

HONEST, reasonable mechanic. Highly recommend!

Hard to find an honest mechanic but Ricks is great. It’s just a one man shop but he will always try to accommodate you. I had my exhaust system rebuilt by someone else less than two years ago when i brought my car into Ricks he called and told me that the wprk previously done HAD to be under warranty and took photos for me to bring back to the original shop. I’ve had oil changes; tune ups; brakes and rotors done at Ricks and will keep going back.

My husband and I just moved to the area and after driving across country, we needed new rear brakes. We went to Rick’s this morning. We live nearby and it was raining, but Rick offered to drive us home. We didn’t want to take him away from his shop, but he did come pick me up after he was done. Not only did he do the brake work, but he put rain-​x on the windshield and took the time to give me a much needed oil change. Rick’s will definitely be our go-​to car service place from now on!

I urgently needed a rear brake/​rotor replacement on my old minivan, and wanted to avoid the shady brake shops in the area. Despite a parking lot full of jobs waiting (and a phone that would not stop ringing), Rick took my car in and did the job in about 75 minutes. I was flabbergasted by his honesty and desire to do the job right.
P. S. I mentioned that the sliding doors were on the fritz as he was wrapping up — he took a few extra minutes to look them over and suggested possible issues. I kept lubricating the door pulley tracks (as he recommended) and both doors are operating like new today.

My car broke down nearby and I drove it to ricks for repair after talking to him on the phone. Left keys in key drop and the water pump was fixed the next day. Just great customer service throughout the entire experience.

Everyone here so far has it right. My friend’s car entered a state of ‘feeling unsafe to drive’. It had been in a shop for an insurance coverage repair unrelated to the current problem but they had mentioned that it looked like she had wheel bearing problems. Anyway, the reason I am writing this (instead of my friend) is that my friend knows nothing about cars, english is her second language, and $$ is tight for her-​thus I led this battle as a supportive gesture! Previously, she naively brought it to the first place she could find (Firestone) when she had a wheel bearing problem in the past. She was charged over $ 1000. I searched Unilocal and found Rick. And being the assertive, somewhat mechanically inclined person that I am, I kind of ushered her car into his care. Rick agreed to look at the car near his closing time and he worked on it past his usual hours. He was diligent about addressing the ‘symptoms’ described that did not seem to jive with the wheel bearing issue. In addition to the wh. bearing, an axle was replaced, wheels rotated and balanced, windshield wipers replaced, window RainX treated. He was EXTREMELY generous with his time. I mean EXTREMELY. I am completely confident that this man is honest, hardworking, talented, and has good communication skills. His charge (labor and parts) for the above listed fixes was less than half of what Firestone charged for JUST the wheel bearing replacement.

I echo every single other five star review.
My 1993 Volvo 240s wagon had a problem. For over a year, if I drove for more than 2 hours straight (sometimes less), my car wouldn’t start for around 2 hours afterwards (sometimes more). No, it wasn’t the battery (my previous, grinning misogynistic auto mechanic shrugged it off — even had the gall to ask if like, maybe I had made a mistake because it started fine for him). It wasn’t the starter either. It was the wiring somewhere in between — harder to fix. My first mechanic couldn’t even tackle the problem in terms of DIAGNOSTICS.
Enter Rick. My boss recommended him to me, and I can’t thank her enough. He fixed it immediately with some weird rig that I do not understand that is attached under my hood. LESS THAN 100 BUCKS and I’ve never had a problem since (knock on wood). That was 3 months ago and I’ve driven my car all the way to Canada and back and it’s been 100% awesome!
THANK YOU RICK!!!

If I could give Rick 10 stars, I would. I can’t even recall how I got referred to him, but the first time we brought one of our cars to Rick, it was my wife’s Subaru Outback. It had been rattling like crazy and was driving us nuts. Rick put it up on the lift and saw that part of the exhaust had come loose. He offered to clamp in for the time being but advised us that a large portion of the exhaust needed replacement. He said he could do it but that he thought the exhaust might still be under warranty. Rather than make me look this up, he went into his office and proceeded to get people from a local Subaru dealership on the line. They informed him that he was correct and that the repair would be made free of cost. So Rick sent me on my way after probably ½ an hour of his time and with the part clamped well in place without charging me a thing. I decided after that experience to only take our cars to Rick and we’ve never regretted it. He is incredibly diligent, knowledgeable, talented and honest. Yesterday I brought my Mazda 3 down for brakes and rotors and he did an amazing job on it, charging far less than any other mechanic would have. Then, as if that weren’t enough, he called me on my cell this morning to make sure it was running well and that everything was to my satisfaction. I honestly cannot recommend Rick highly enough.

I brought my car in for brakes and rotors. Rick was able to take my car in right away. He was extremely nice and informative. I left paying not nearly as much as I would have if I went to a chain auto shop. I was very pleased with the service and the price. I will def be bringing my car here from now on.

I love this guy soo so very much. Not only will he fix whatever’s wrong with your car promptly, but he will will have your car ready so quick your head will spin. The price was also extremely below what I was prepped for.
He also left the parts out that he’d replaced on my car and gave me a mini lesson on what the problem was. Just a really sweet gentleman, with excellent customer service who knows his stuff. He’s that really great uncle we all wish we had, and the guy you remember to send a little gift during the holidays.
The best.

I love bringing my cars to Rick. He’s honest and reliable and I never feel like I’m getting ripped off (which I do feel at other garages). Rick is a stand-​up guys and stands by his work. And I do too.

I’ve been to several mechanics in CT, and Rick is by far the best. He is honest and genuine, and clearly loves what he does. His prices are really fair and compared to other local mechanics I’ve been to, he gets his work done pretty fast!
I found him through a google search and was intrigued because he had 64 5-​star reviews… now I know that his reputation is well deserved!