Caliber Collision

Great job on repairs. Washed and had my truck good as new. Took a while to get scheduled but great work.

Formerly known as Hanks, caliber collision did an excellent job repairing my tacoma. I brought it in after State Farm told me that I needed to have my truck inspected because of pre-​existing hail damage. The State Farm rep (David?) was super cool, and we had a great conversation as he inspected my tacoma. I decided to have it repaired at caliber, based on the good reviews, the fact that I was already there, the friendliness of their staff, and the tight deadline that I had. They had me come in days before my appointment, because they wanted to get it finished ASAP. They even had a rental car there for me in no time. Although the repairs costed roughly 500 more than State Farm estimated, it was still repaired under state farms dime… three days earlier than estimated. Whoo! Ashley was awesome to work with, was always helpful, and actually remembered my name (which is pretty rare). I came in about half way though the repairs to pick up my slightly damaged bumper for a friend. She proceeded to take me in the shop to show me the pending repairs. Soooooooo cool! The truck was repaired very well, as there was no noticeable orange peeling on the paint. Everything was top notch. Overall, I would give caliber collision a 5 star review for friendliness, professionalism, and great work.

I took my VW for an estimate on New Year’s Eve this week, and was beyond pleased when Bob Braughman, a service advisor, arranged to remove some minor damage from my bumper for free. I could’t believe my luck, what a nice touch! This is the second time I’ve used Caliber Collision (formerly Hanks)!

The work that was done was just OK… I would probably give 3 starsfor the mediocre work done but they damaged the rear taillight and did not even offer to replace it. They actually GLUED it back together. They claimed that since it had already had a little crack on it that it wasn’t their fault. I say even if it had some damage and they didn’t care enough to be extra careful… They more than doubled the original damage… They should have the decency to replace the whole thing. Pretty piss poor job using glue on a car repair.

Amazing…
My experience at Hank’s Auto Body was sooo incredibly easy and smooth. They have the system down pat. Over the top service and attention to deal… There is even a rental car office right in the building. You drop off your car, hop into the rental car and you are off. Pick-​up was just as easy. The body work was well done and they even detailed my car and washed my dirty floor mats…
Hank’s is top notch…

My visit to Hank’s was the third of three I made in consideration of a body shop to repair my car after someone backed into me. Completely unfamiliar with Denver body shops, I was kinda on my own to find a place I felt comfortable with.
Running late, I called ahead to leave a message with my ETA. When I arrived, I was greeted warmly, and shown to a comfortable waiting area. In just a couple minutes, the estimator assigned to me greeted me in a warm and professional manner, and we walked out to my car together.
The moment he put his hands on my car, I knew I had found the right body shop. Instead of just taking pictures, and documenting the damage, he felt the car to identify underlying damage that wasn’t apparent to the naked eye, and had only been identified by one of the previous two body shops I had visited.
The estimate was prepared quickly, and within a half hour of my arrival, I was on my way.
The only negative about this shop is that it is b-​u-​s-​y. It took more than a week to get in for the estimate and will take two for me to get the car in to be repaired. The insurance adjuster told me Hank’s has an excellent reputation and has been in business for a long time.
I’ll update my review when my repair is complete.
A bonus is that there is an Enterprise Rental Car location on site.

I was really impressed by my recent service at Hank’s. It was a crummy situation — idiot tax on myself and though I had to shell out $$ I would have rather spent on other things, I was impressed by their work. Everything was super clean at their facilities. Everyone was extremely professional and easy to deal with. The work comes with a guarantee and my car was vacuumed and washed as part of the service. Super happy with my service!