This is specifically for the pharmacy. Such terrible service. Such bad turn-over rate. They take forever and are extremely rude when taking your order or picking up. I hate this place so much. If you are looking for nice and efficient service don’t come here.
Biff S.
Évaluation du lieu : 1 Willowbrook, IL
Rude, unorganized always messing up my meds. I switched awhile ago to a private pharmacy. Walgreens called to get our business back. I stated no thank you. Had to come for a emergency prescription. Know I remember why I switch. Drive thur sucks, waited one time, 45 mins and there was only two cars. Worthless! After reading reviews, why isn’t the general manager hanging upside down by his big toes
Ben B.
Évaluation du lieu : 1 Willowbrook, IL
Drive thru is useless. Nobody reponds. Cars line is often 5 or more w/nonody working
Carol K.
Évaluation du lieu : 4 Chicago, IL
Wow! I am blown away by all the bad reviews on here as this is the Walgreens I go out of my way to go to as I find the employees to be the most friendly and helpful. On a recent visit– the store manager asked me several times if I had found everything I was looking for and when I told him what I was looking for specifically, he actually escorted me to the aisle to find the item. I think that is pretty good customer service. It’s busy and some days you may have to wait in a line(especially at the pharmacy) but they usually open another register to move the people through. I go to many Walgreens and usually don’t review them, but the customer service I got at this location was worth writing about.
Kristin M.
Évaluation du lieu : 4 Chicago, IL
I stopped in here to buy a phone charger for my car. It was a typical Walgreens. It wasn’t crowded so I just grabbed my stuff and checked out. I was only in there for a few minutes. While I was in there I heard two girls talking about how they thought an employee was hiding from them. That might explain the other reviews!
Fred M.
Évaluation du lieu : 1 La Grange, IL
Yet another disappointment, there were staff there but not sure what they were doing in the back room. 6 people waiting and only 1 cashier. As soon as the manager paged them, they started clawing back to the cashier stations. One old lady(cashier) spent 5 – 10 minutes talking to the customer. Yes I understood you need to know your customers. Take them out to coffee instead of hogging the line. Most people really do not want to work there. I wondered where Walgreen hired these people from, the street or homeless shelter?
Lil Ms. W.
Évaluation du lieu : 1 Willowbrook, IL
Please read this… Basically a story of big business taking your money and not providing you a friendly or respectful service. Awful customer service. I am a smoker. I am aware that many people are against smoking. I am very mindful of non-smokers and do not smoke in public. That being said. Here is my experience with my local Walgreens. I am 32 years old. I know just about every sales associate at this store. I get carded for cigarettes every time I purchase them. I asked them a couple times please stop carding me. I am clearly over 18. There response, «it is illegal not to card anyone who looks under 40.» However being that I am the legal age to smoke and frequent this store. I really doubt any police officer would ding Walgreens for selling smokes to a 32 year old women they did not card. I told this to the manager that apologized to me and gave me the canned standard I read this off the policy manual statement, «I apologize for your inconvenience.» I told her I am no longer shopping in your store and pulling my Rx. She said fine as she continued checking out the next customer. She didn’t even have the decency to look me in the eye. The point is this. Walgreens is a huge money making monster. What do they care if they lose a customer? They do not need my business. It wont hurt them at all. I spent a ton of money there monthly between smokes and Rx. Yes… I know what you are thinking you have health problems because of smoking. My health problem is not smoking related. I work hard for my money and this company will not get it any longer. Until they learn good customer service. Sadly there has been many other disappointing transactions between myself and this Walgreens. America we need to stand up more for ourselves and these big businesses who just view us as idiot dollar signs.
Duke J.
Évaluation du lieu : 1 Willowbrook, IL
Sooooo slooooow. 2 times with average wait of 45 minutes. Seriously.