Bed Bath & Beyond

This BB&B is considered the flagship location and offers a great selection of bedding, bath, kitchen, dining, home décor, furniture, storage, cleaning, outdoor, and pet care items. The variety can get a little overwhelming, as usually whatever you find on their online website, this store has it ready for you to check it out in person, and/​or purchase it in-​store. I found it super convenient that they also have a health section, where they have medicine for colds and pain relief, first-​aid items, a well as travel-​size toiletries. The staff here are super helpful and readily available, so making inquiries is easy as pie. I’ve purchased coffee makers, slow cookers, and various kitchen tools (such as a potato masher and an apple corer), and even stopping by to just browse (as you never know what you may have been missing!). The place is usually packed to the brim on a daily basis, so even though there’s plenty of parking in the shared plaza lot, many will be filled up. Be sure to be on the lookout for coupons via email or by mail — as other BB&Bs, they even accept expired ones as well as multiple ones for multiple items on the same purchase!
+great selection and variety!
+super friendly staff: D
+accepts expired and multiple coupons!
+plenty of parking

I really like BB&B. While their prices overall are ok, they seem to have a lot of things on clearance. My gf and I got a bunch of things for $ 22. We had a few coupons too. $ 5 off if you spend $ 15, %10 a single item, and we got to use multiple ones on the same transaction. The associate, Rose, was very helpful.
I really like shopping here, bc of their selection, and their prices on clearance items. It’s also a great place for wedding registry (not that I would know about that yet).

My husband and I are frequent customers of your Wilmette Illinois store. We literally spend hundreds of dollars on a regular basis.
On 12/​27/​2015, we purchased bedding, linens, and a kitchen tool totaling $ 147.11. Frequently we pay by check. Payment by check has never been refused.
When we attempted to pay by check, the cashier asked for my husband’s driver’s license which was shown to her. When the cashier inserted the check in the check slot in her register, she said the check was refused. The cashier then called the manager who also attempted to insert the check in the register. She stated that the check was again refused. Based upon our prior experience with other merchants, the manager could have authorized the check to be accepted.
She stated that we must contact Tele Check’s Check writer services offices. When we contacted Tele Check, we answered all the questions that were asked by a series of recorded messages. We received a recorded answer that stated the check was dishonored because there was no history of my husband’s account. Most interestingly, when I wrote a replacement check on my account at the same bank that was approved.
You may be rest assured that we will never shop at this store again.

I like this location, it’s a little further but worth the drive. The workers here are very friendly and very helpful, over the phone and in person. I have always had a good experience here at BB&B. They also price match competitors which is awesome and very convenient.

Best store to shop at !! I live between Wilmette and Skokie store and this is by far the one with the BEST customer service!
Everyone is smiling and never acts as though you are bothering them.

10 years ago I fell in love with my hubby when he brought me here to buy our first appliance together — a Mr. Coffee coffee maker. At the time we weren’t married yet, and though the maker lasted for years, we ended up with a couple more (and I’m not just talking kids) over time.
So, what made tonight’s visit extra special was the fact we haven’t been back to this location in 10 years, c-​r-​a-​z-​y, and this time we had our kids with us.
What’s changed? They have packed this place with merchandise and every gadget you can possibly imagine for your home, but it’s more like an explosion of goods — everywhere — and instead of changing the footprint of the store, they just made the aisles smaller and the store seems like a bit of a mish mosh, but I commend them on their ability to pack it all in.
We came here to shop for towels, but I have another place I tend to go to for my towels, and we ended up just browsing. If I find my BBB coupon, there’s a chance we’ll come back and I might be willing to change brands.
What I discovered…
— So many fun wastebaskets for dorm rooms and kids.
— Lots of linens on sale for those moving into college.
— Patio furniture that was just meh and a bit overpriced for BBB.
— 10 million different juicers (okay, maybe 10).
— Lots of 5×7 rugs; I don’t remember them having so many before.
Overall, I felt a little overwhelmed by so much to see (in a good way), and with kids it was a little hard to manage them and the cart. Next time I’m coming back without them… but I’ll be sure to bring my hubby, because this place will always hold a special place in my heart.

What can I say… this is a normal Bed Bath & Beyond and they carry EVERYTHING; but if I had to say something extra awesome about this location… the staff is amazing. They are constantly on their feet, walking the floors and asking to offer you help. They aren’t pushy or annoyed about asking, but they genuinely offer help and act like they really care. I’ve visited some other Bed Bath & Beyonds, and the staff just isn’t the same. Thanks to this location for making my shopping trip easy (especially during the holiday season).

They always stand behind the products they sell. Great staff.

Grace in housewares was so helpful… just when I was about to give up on finding the right size cutting board, she not only found, it but highly recommend it. Now that is great customer service! PS i was there to buy and iron and they had the exact one with the retractable cord (a must have) I wanted. THanks BB&Beyond!

I went into this store and I was very impressed with how friendly the staff was and many of them said hello to me even when I was just looking around. One even said to let her know if I needed anything which is what I expect of good customer service. I’ve gone to places where these people act like you’re doing them a favor by asking where something is. I’ve never had customer service that was decent and half the time the employees in places I go to act like the customer doesnt exist. I am surprised half of them are even working. The store is clean and well stocked my only issue is that some of the aisles were congested with stuff where it was difficult to get to some things and blocking doorways to service areas in the store. Overall service was excellent and I will come here again if I am in the area.

I love BB&B! The staff there was incredible! Theytook a lot of time to explain things and make sure I understood. I finally said, «Yes, I know how to use a broom!»
I ended up purchasing some nice knives and cutting boards. I love it!

I love Bed Bath and Beyond. I can just wander around for hours looking at things I absolutely do not need, but seem like they’d be so much fun to have. It can be a dangerous place in that respect — sort of like Target, it’s easy to come out with a bunch of stuff you never intended to buy.
Today, though, I was on a mission. I needed to pick up a couple throw pillows. They didn’t have the ones I wanted at the BBB by my office in the city, so since I was in the ‘burbs I decided to try here.
Sadly, my pillows were not there. I did pick up a couple other items that I needed. When I was checking out, they asked if I found everything I needed and I said unfortunately I didn’t. Next thing I know, they’ve got someone ordering my pillows to be delivered to my house! They could have easily told me to just go to the website, but no, they were super nice and helpful and and my pillows should be arriving in the next two weeks.
Extra bonus — the guy who was helping me asked if I had any coupons and I told him I was out. He told me to just hang on to my receipt until I have more — I can bring them in and get a price adjustment!

3.5 stars, I mean it’s a typical BB&B, right?
I had many things to stock up on, so I armed myself with a bunch of BBB coupons, 20%, $ 5 off a $ 15 purchase and $ 10 off a $ 30 purchase.
When I go here, I always make sure to maximize my coupon value to get the most for my money. I can’t imagine anyone ever shopping here without using coupons. I probably have well over 100 of them and even keep them in my car for those impulse stops I seem to make.
I picked up everything I needed including my favorite purchase, ‘Real Theater Popcorn.’ Confession: sometimes I just make popcorn for dinner. I hate microwave popcorn and grocery store brands. I have been known to walk in a movie theater just to buy popcorn and not stay for a movie. This popcorn is the closest thing to movie theater popcorn, so I stocked up.
I got to the counter and had worked out in my head which coupons would be applied to which items. Seems the cashier had other ideas. She tried to apply one of my 20% off to the popcorn, which only cost $ 7.99, instead of applying it to the most expensive item which was $ 31.99. She tried doing that with some of the other coupons too.
Now, I am an accountant, so math is second nature to me, but wouldn’t your common sense tell you to apply the 20% off to the higher priced items? Or wouldn’t the register do that automatically?
I explained which coupons to use with which items, and that just confused her more. In the end, everything got straightened out, but it took awhile.
I love BB&B, but I guess I’ll have to be vigilant when shopping there.
Don’t mess with a girl and her coupons!

I have an unnatural love for this store. I wander the aisles like a kid in a candy store, stopping to admire all the shiny kitchen gadgets, the beautifully made linen displays, and run thru the window treatments and curtains. Bed Bath & Beyond is THE mecca for «as seen on tv» contraptions, of which I am more than likely to buy at least a few of.
I absolutely love the salespeople at this location. They are unbelievably friendly, helpful, professional, and more than happy to accommodate a customer. Each time we go we wind up needing something that’s either not on the shelves, which requires a trip to the stock room, or, available at another location. The staff has been more than kind in helping us, and it’s so very appreciated by us. These people really understand what good customer service is, and it comes naturally to them.
The 20% off coupons that come in the mail every other day are always used by our household, so please don’t stop sending them!

This bed bath and beyond is pretty solid. Helpful staff, big parking lot, not too crowded… No complaints!

The top 3 things I love about Bed, Bath & Beyond:
1) Coupons in the mail on a regular basis!
2) This one is well staffed.
3) There’s a huge range of new home supplies, tools, and necessities here. It was my one stop shop for a wall hanging, bathroom rug, and duster, and I could have bought veggie chips or candy if I wanted too!

I procrastinate.
Like, all the time, actually.
And, I kinda despise picking out gifts from a gift registry. At Target, this means squinting at barcodes and searching through aisles until you FINALLY find whatever is listed on the resistry.
But, let’s talk about top notch service at BBB! The Bridal Registry has its own separate area in the back of the store. The helpful associate printed out everything that was left on the registry (and it wasn’t alot, let me tell you!). Then, she basically led me to the correct aisle, handed me the items and sent me on my way to another part of the store. And, when I got there, another associate was already WAITING there to assist me.
Like, whoa. I was done shopping in like 10 minutes — no joke! They even asked me if I wanted a cart, like 5 times. I love them.
Oh, and free wrapping for gifts off the bridal registry! Holla! Especially since my friend and I decided to buy these huge pillows. Yeah, we would’ve failed at wrapping that.
Best.Service.Ever. ;)

I felt so bad when I went here the other day to make some adjustments on a previous purchase that I forgot to bring the coupons but the woman behind the counter was so friendly and patient even though she had to scan about 20 coupons. See they let you come back with your %20 coupons to make an adjustment for your money back with NO EXPIRATION but you know…
I still can’t help but feel a little embarrassed for coming back just to do that =)