Ruth’s Chris Steak House

Really disappointed in the service at this location. We decided to have our meal in the bar as we were here from out of town and hadn’t expected to have any dress up occasion clothes with us. We ordered, then waited. And waited. Our server vanished. I had to flag down another server to check on our order. It’s not like it was terribly complicated either — baked potato & broccoli for me and a tenderloin salad for hubby. Manager had to get involved and food finally showed up but the tenderloin part of the salad was cold when it should not have been. Had it sent back. Server finally shows up and I ask her for some bread at least. She brings it back saying we don’t usually serve this in the bar area, like it’s a big imposition on her to do so! This chain is usually known for excellent service and this one was a big let down. Going to make us think twice about ever going again.

Staff is great. Food is great. Yes, it’s expensive but worth it. The steak is best in Wilmington. The view is so pretty from the patio. Staff is very attentive and one of the few places that you can indulge with Louis xvii. The manager always pours it table side.

An amazing place for my fiancé and I to celebrate the finding out we’re expecting! Beautiful scenery. Amazing staff. Flawless food!

Dined here over the weekend to celebrate my birthday. We had reservations and did not have to wait at all. The entire staff was awesome, they did a great job!
All the food was delicious, my crab cake was one of the best I’ve ever had, lump crab meat and not a lot of filler ($ 19). I also had the filet and sweet potato casserole, steak cooked perfectly on the hot sizzling plate as advertised. My husband had a salad, nothing special there, also he had the surf and turf (filet & shrimp), they mistaking brought him out the lobster tail instead, but it was not a problem for us. The management insisted on bringing the shrimp, also. All was fantastic. We were so stuffed when complete, so they made our desserts to go, they gave me a chocolate sin cake for my birthday! It was pretty good, very dense and rich (flourless). This was a great dinner for us, friendly staff, and fantastic food, which you would expect no less for the cost. Will go back.

The air conditioning was out the night we were here. Seated in the bar area on a night that wasn’t busy, we had to beg for drinks! The food was wonderful but the service was not! We’ve eaten at this location on a number of occasions & it was excellent. Tonight was definitely an off night.
The manager contacted us after seeing this review & made things right for us. We’re looking forward to our next visit.

It’s a really upscale type place to eat and atmosphere is great and calming. you can’t go in there with slob clothes on cuz you’re feel stupid is not a real dress code it’s casual but yet very upscale sometimes the waiters are slow as it’s not the business is fault that’s just the way it is trying to get good help when you’re serving the entrees and meals I’m a type of scale that they want to do to produce exquisite dinner night out. owners very nice and the place is really clean I’d recommend anyone to go here but like I said its pricey so bring a couple hundred bucks if you got a date unless you want to be cheap lol

Nice bar and all, but really why offer house made chips and only make enough for about 3 patrons??? This has repeatedly happened to me on visits here– «sorry, they only make so much and when they’re gone they’re gone» ! Really?

I made a reservation for 5 three weeks before Valentine’s Day. I was so excited to go because I’ve heard such good things about them! Well… we had a GREAT experience! 2 out of 5 of my party had previously been to RC but I told the lady that we’ve never been. IF YOU ARE A FIRST TIMER DO NOT LET THEM KNOW THAT! THEY WILL SEAT YOU DOWNSTAIRS IN THE GHETTO BESIDE THE KITCHEN! My mom and dad told them that would appreciate a table upstairs because for that price you’d expect a nice atmosphere! They sat us upstairs in 20 mins and took care of one of our appetizers for the mix up. The rest of the night was grand! Our waiter was the bomb and our food was delicious! My filet was too red so the waiter brought me out a hot plate and I cooked my steak the way I liked it! The desserts have a new level of flavor… you must try the devil’s food cake!!! Our night was then topped off with roses and take home steak knives! THANK YOU RUTH’S CHRIS FOR MAKING OUR EVENING PERFECT! expect to pay anywhere from $ 120 and up! It’s worth the price though!

We haven’t been to a RCSH in a few years. For Valentine’s Day we decided to try a chain restaurant instead of one of our wonderful local restaurants in Wilmington.
There is only one way in which all of us agreed to describe our experience… The restaurant has become the Disneyland of steakhouses. Long lines and overbooking despite reservations, babies crying in car seats, children running around unattended, bathrooms neglected without hand towels or soap for hours, multiple guests being escorted out after being cut off at the bar and servers unable to navigate through the crowds dropping their trays on the dining floor.
The saving graces were the phenomenal servers, a great steak and the multiple apologies that you could hear ruminating throughout as all the severs tried their hardest to make the best of a bad situation.
One evening, one dinner and $ 300 later we will for sure be spending our next night out at one of our independent locally owned restaurants from Topsail to Kure beach.

This review is specifically for valentine’s day since it’s coming up!
My boyfriend took me here for valentine’s day last year and it was extremely unromantic. They really pack you in, and I was closer to the couple beside me that my boyfriend. It’s all lined up like speed dating. I REALLY don’t recommend it for valentine’s.
There was a special menu, and I ordered the soup as a starter which was actually delicious and the best part of the meal! I was in the mood for seafood, so I ordered the salmon (which I know was pretty dumb since the place is known for steaks) and when it arrived, I could tell by the color that it was farm raised. I was disappointed that a $ 50 piece of salmon wasn’t even wild caught. It was well seasoned but farm raised fish grosses me out. However, my boyfriend’s steak was really good. Just don’t know if it was $ 70 good…
I just don’t think this chain deserves the hype. I would definitely recommend going local over this place. If you go local, you can get better food for less money.

The food was great, but the wait staff is extremely annoying and invasive. Our server must have come every five minutes to ask how things were or tell us about some deal he forgot to mention. I felt like i was actually out with two people and not just one .
All three stars im giving are for the food, specifically, which was on point.

My best friend and I stayed at the Hilton and decided to have a late dinner here. The hostess was a bit rude, but she showed us to a booth in the bar area and everything was smooth sailing from there.
The wait staff was very attentive and gave excellent suggestions. I had the NY Strip steak and it was soooo delicious. My friend requested steak sauce but it was not needed at all. I also had a side salad and potatoes au gratin and I was stuffed… but not stuffed enough to turn down cheesecake. The cheesecake was awesome!
The meal was excellent from beginning to end I will definately return.

Had a great steak sandwich in the bar. We spilled a martini and the bartender had a fresh one and the mess cleaned up right away. Good stuff

We decided to go here on a whim while we were in town and it did not disappoint! We called ahead because we were wearing jeans and casual clothes. The hostess was very sweet and said she could reserve us a nice booth in the bar area. When we arrived we were shown straight to our table. Our waiter was a really attentive and nice man who made very good suggestions (virgin blueberry mojito, yum!)! My steak was perfectly cooked. All of the food came out in a timely manner at the right time. We absolutely loved our experience here! Would definitely eat here again!

It was our 10^th wedding anniversary and we had reservations at a «romantic» place downtown, but after comparing the menus, we changed venues at the last minute. We were not disappointed! The service was impeccable, the ambiance was relaxing and the food made my mouth water! The stuffed chicken is the best we’ve ever had, and the filet and shrimp were superb! Our sides were the super fluffy sweet potato casserole and au gratin potatoes… perfection! Even the bread was fresh and yummy! They even sent home a slice of their chocolate sin cake on the house for our anniversary… This place is A+ in our book!

I LOVED my experience at Ruth’s Chris!!! Our server Brook, was the most amazing server I have ever experienced! We will definitely be going back soon! My husband and I both had the filet and the lobster tail and our food was hot the whole time which is something you don’t ever get at a restaurant! I consider that a plus, no one likes their food getting cold. She warned us ahead of time how hot the plate is so it wasn’t a surprise. She was so friendly with our daughter and our daughter loved her as much as we did (: her service made our experience there so much more enjoyable than it already was. The wine was great as well, and for dessert we shared the cheesecake and it had to have been thee best cheesecake I have had! I highly recommend Ruth’s Chris for a romantic night of awesome dining!

I go at least twice a year and it’s a little pricey but the service excellent food and the way they make you feel so comfortable I always request a window by the window to watch the sunset and the yachts on the water… the view and ambiance alone is worth every penny …

We have visited many Ruth’s Chris Steak houses throughout the US and this one is by far the worst one. On our first trip to Wilmington we made reservations at Ruth’s Chris for our anniversary since we were staying at the Hilton. Hubby ordered his steak med rare. He told them not to serve it on a sizzling plate as that has a tendency to overcook steak. Our waiter assured us the cooks take that into consideration. Well his steak was so overdone it was nearly burned. On our next trip we gave them another try simply because it was Christmas Eve and they were the only place opened. Same thing only this time both our steaks were overdone. Needless to say we will not be returning again. There are too many great restaurants in downtown Wilmington to settle for an overpriced, not up to standards chain.

The sides were good, at best, but the steaks were excellent. The service was excellent as well, but approaching $ 400 for four people with only 2 beers and one glass of wine it was far overpriced.

We visited during happy hour time. Average food for the price for that time of day. The $ 17 Crab Cake that I had was not the awesome Ruth’s Chris crab cake I have had in the past. We did not order entres because I sensed the B team was in the kitchen in speed, presentation, and taste of the appetizers.