KFC

I gave KFC on Berryville Avenue 1 star because of the way I was treated. They advertise All you can eat any flavor chicken on the bone. Got there, Paid and then was told the hot chicken was excluded. They didn’t care about the ad in the newspaper. Would not honor it. Called the Restaurant the next day and talked to a representative. She said she would have the regional manager call me. That never happened either. It’s been a week. IN MY OPINION THIS IS FALSE ADVERTISING! BAD CUSTOMER SERVICE.

This KFC was decent. They did mess my order up but they quickly fixed it and even offered to throw in a pie to make it up to me. The staff were efficient and polite.

Hate to be a downer but this location is not currently up to par. The dining room, counters & service areas appear to be clean from a visual sense at least but there is grease slime like coating on nearly everything. The dine in tray was absolutely gross! I carried using napkins like mittens & had to place napkins on the table where my arms needed to rest as I ate. Of course I could have used the drive though & not even had to deal with the filth & slime coating on everything but then again had I done that I might not have a chief suspect in mind as to why all 3 of us have the runs & upset stomachs since eating there.
3 or 4 Employees were just kind of hanging out off the clock or something in the dining area, I thought most business like this frown on groups of employees hanging out in the areas intended for the «customer experience»? Anyway that’s not what really destroyed my experience but given the fact that so many employees just hang out in the dining room I really can’t see that they should get any excuse at all other than sheer laziness for everything being so coated with grease & grime. I’m sure they all think like «what we wiped everything down» but once you let things get really greasy it’s going to take more than 1 wipe down to cut & lift the grease & grime off all of the surfaces.
Honestly I’ve been in cleaner Boston Markets & still felt grossed out. For a subhuman dining experience & to break up that long bout of constipation, if that’s what you’re looking for then definitely consider this location a Winner for you!