Papa John’s Pizza

We used to go to this Papa John’s, but they’ve messed up the order at least 85% of the time. Most of the time, we got it for delivery, so we had to wait for the delivery driver to drive BACK to the store, wait for the pizza to be remade, and then delivered again. It’s not like we weren’t specific enough with the easy online ordering on the Papa John’s website. A few times, the pizza came with the cheese and toppings stuck to the box top. It was clear our pizza had been mishandled in transport. You’d think they would teach their drivers no to pile heavy things on top of pizza boxes.
The only glimmer of hope was when I went in to pick pizza, double-​checked it, and found out that it hadn’t been made properly. I asked them if they wouldn’t mind remaking it. The lady working the counter agreed to remake the pizza and tossed in a 2 liter of Pepsi for free for our inconvenience. It seems like we’ve just been unlucky, but with the other local pizza places in the area, we just haven’t been back.

Thanks for helping out Independence Elementary school on the fun raise!!! Thanks you Alex, staff and management for the refire on the pizza… Thanks BIG PAPA!!!

We have ordered take out pizza from here often, and it’s consistently good quality that you expect from a Papa John’s. Good pizza made quick at a good price, and the staff is always friendly as well.

Service here sucks. Employees halfway sleeping. Not the best pizza. Next time if I wanna eat pizza I’ll go to the store and buy frozen one. Oh one more thing employee here are LAZY so service is slow.

This is Papa Johns, so you kinda know what you are going to get. The issue I have is that this location doesn’t participate in many of the same deals I found at my past Papa Johns location in Jacksonville. Usually online you can go to the deals section and find a lot of specials and offers going on, but at this location they just seem to have the one big national offer that is going on. At their other stores I am used to pages of offers. I just can’t come to pay full price for a Papa Johns pizza which is pretty expensive when there are so many other places I think offer a better Pizza.

The evening staff is full on young workers that obviously don’t value customer service. I walked in and two young kids look at each other and point to see who would help me. Really? Funny thing is I ordered online and ready to get home. Luckily another worker passes them both from the back and asks how can I be helped. His excuse was they had a hectic night. You’re paid to work and customer service builds a foundation for the store. To want to go back. It’s just pizza!!! I know everyone needs to start somewhere but no one takes their job serious at night. Also every delivery person there drives like and idiot in and out of the parking lot. No control or customer service in the night shift. Too bad the management allows this, to top it off the pizza was horrible that night. No standards and consistency when ordering.

Usually love this place for delivery. Hot and fresh. Today, we ordered the double pepperoni and bacon special but added black olives. Gee, could you spare them? I mean, there could only have been SIX whole black olives, cut in slices. For an extra charge?! Ridiculous.

Again good pizza, the garden pizza was good and fresh the cheeseburger was interesting and flavorful. Still nothing outstanding the cookie was nice but I’ve had much better. They cannot deliver due to their outdated maps but a solid performer

Standard Papa Johns pizza. Store was clean for the most part, and food was hot in 15 min. Still on the pricy side without coupons.

The staff here is quite nice, but they’re combatting the same flavorless recipes as other Papa John’s. The most distasteful items are the fake tasting containers of sauce. Fast service.

Not generally a fan of chain pizza but I have to mention the outstanding service at this location.
I called in an order and ran some errands thinking it would only take me a minute. Well, you know how that goes.. .
An hour later I pick up the pizza and the workers offered to make another one since so much time had passed! I declined because I was hungry and wanted to eat immediately, but I was impressed with the offer and the friendly service.